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Brian Bi
Tech ID#: 23
Reviews: 27
Average: 5.00 stars
Background: 6/29/2017
Drug Test: 7/20/2015

Brian Bi

Residential Technician
Brian Bi has received 27 reviews, averaging:

Brian Bi's Bio:

Brian earned his high school diploma at Seton Hall Prep and his Bachelors Degree in Business Administration from Caldwell University. He comes from a large, loving family, being the youngest of nine siblings and an uncle to twenty-two nieces and nephews. His hobbies include reading, exercising, volunteering his time, hiking and spending time with his family and friends. Brian is committed to excellence and is passionate about making a positive impact in the lives of others.
Review:

Brian and Julian installed a new motor on our system . They were efficient and personable . Brian was very knowledgeable and professional . Thank you very much .
Veronica Buzzi
Brian Bi Service Provided:
Garage Door Opener Repair
Product:
Opener
Residential Technician:
Review:

5 star, no doubt. My technician, Brian, was professional and answered all my questions. He told me beforehand what was wrong and then fined it. I've been a homeowner for over 40 years and Brian was the best repairman for any household issue I've ever dealt with. The price was fair and the service was super!!!
Tim Quinn
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Brian was the Installer who came to my home, Was having issue with the signal range for the garage. You had to be right on top to get the door to respond to opening/closing from the car or keypad. Brian was able to resolve the issue quickly as well greased and adjust the belts on the door. This was done without me asking. He just noticed that it needed the adjustment. One of the best service calls that I ever had. They are my preferred vendor of choice for garage assistance. Brian was great!!
Tom Winn
Brian Bi Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Excellent customer service. I had a warranty issue on one of my garage doors. They camr right out and fixed it with no hassle.
Eric Scorca
Brian Bi Service Provided:
Garage Door Repair
Residential Technician:
Review:

Brian did a great, thorough and prompt repair of our garage door system. He explained up front what his recommendations were for the repair, along with the process, timeframe and costs of the proposed fixes. Excellent, excellent service and a job very well done!
John Foran
Brian Bi Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Excellent service at a fair price. Brian called me to give me a heads up he was coming, and even asked if I wanted a coffee because he was stopping for one on the way! Once he arrived and inspected the door, he gave me several options, one "short term" to get it working, and one more long term, to increase the life of all of it. No pressure on either option, he just laid them both out and let me chose. Work was done quickly and explained once he was done. I highly recommend Brian and the whole Precision team.
Mike Cleary
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

I called Precision on a Saturday morning, was able to speak to an actual human being and set up an appointent for Monday morning. I received a very detailed email from precision which included my technician's name, photo and (you are not going to believe this) the date of his last drug test - yes I said drug test! I was told the technician would call 30 minutes prior to arrival (AND HE DID!). When tech (Brian Bi) arrived, he surveyed the issue, and gave me a very detailed review of the repairs needed. Brian also went over warranty info included with the repair (never occured to me that it would even have a warranty!). A testament to how nice Brian Bi is - our yellow lab normally goes bonkers barking at strangers when they enter our yard. Good old Calvin greeted Brian as if he was a family member - enough said! I should add that I called another garage door repair service on Friday evening, left a voicemail and did not hear back from them until Monday morning. I was more than happy to let them know that not only had I found another company to repair my door, but they were already at my home doing the repair. I could not have been more happy with the service I received from Precision.
Jane Lehn
Brian Bi Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Very pleased with the customer experience. My technician was courteous and knowledgeable. I highly recommend.
Frank Cieplinski
Brian Bi Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Service provided was excellent. Repairman knew the problem and was able to rectify and correct the difficulty that I was having opening the door. He installed a new motor, the old one was 24 years old. He worked quickly and the same day. He had all the supplies needed with him. He also replaced the original spring, which has rusted and was losing it's tensile strength. The service man was knowledgeable and neat. I appreciated being informed of his expected arrival as he proceeded through his work schedule for the day of my appointment.
M.j. Fitzgibbon
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Brian was super knowledgeable and very professional He was a pleasure to work with
Max De Paola
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Technician was friendly, courteous and efficient.
David Wheeler
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

The speed with whicj my request for ser ice wsd processed was grest. Bryan, the serviceman,, was thorougj, forthright, and knowledgable of what hafd to be done yo insure that future problems would be avoided. He was quick and the job left no mess!
Bruce Hirsch
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Brian was extremely friendly and professional, and very honest about what we needed and didn't need. We will definitely be considering his recommendations, and using Precision for our garage door needs.
Maggie Nava
Brian Bi Service Provided:
Garage Door Repair
Residential Technician:
Review:

So happy with the job,Brian was very nice to do our garage door,we recommend very highly,5 Stars for the job and precision, Luz
Luz Ariscizabal
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Brian was great. Very helpful and professional. I'm very happy with the work!
Randy Freeman
Brian Bi Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Had the same 5-star service other people have experienced, which is why I selected Precision and am writing this review. Called late morning and was able to get same day service. Brian did the repairs, calling well ahead of the scheduled time to let me know a more exact arrival time than the original 4-hour window—then called again about 25 mins before to confirm. He did a thorough review, quoted the options, then immediately performed the repair as well as lubed/tightened/etc. Prices about what you would expect but really great service, happy to recommend.
Thomas Miller
Brian Bi Service Provided:
Garage Door Repair
Residential Technician:
Review:

Brian was awesome!
Tom Daly
Brian Bi Service Provided:
Garage Door Repair
Residential Technician:
Review:

Brian B was very good at letting me know when he would be here calling me a couple of times. He called me when he was on his way. He was very polite, explained what I needed and performed the job in a timely fashion. I was very satisfied with the service and would have no issue recommending them.
Dean Kaplan
Brian Bi Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Thrilled that technician called before scheduled time to give me an approximate time of arrival. He arrived at a few minutes early, was extremely courteous, and explained all aspects of what he was doing. Unfortunately, the problem was not with the garage door opener but due to lack of power (In condo where garage not attached to unit.) Would definitely use Precision again.
Morlee Miller
Brian Bi Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Brian was fantastic. He was polite, very prompt and thoroughly explained my options for repair/replacement. The garage door has never sounded so good.
Sarah Simpson
Brian Bi Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

I went into my garage this morning to drive my daughter to school and my garage door would not open. After looking around, I realized one of the springs had broken and was not attached to the cable. I was able to open the door after releasing the cable. Brian and Matt were able to look at the door within hours of my phone call. They were knowledgeable, courteous, and fixed the door within an hour. I would refer Precision to anyone that needed garage door repair or service.
Jamie Klavans
Brian Bi Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Brian phoned me before he arrived. He asked appropriate questions and spotted one problem immediately and stopped the movement of the garage door to assess further. A cable was so worn it looked like dental floss! He explained to me his goals to fix the door. He was courteous and detailed. I would highly recommend him. 5 star rating. He replaced rollers and cables. Checked for safety.
Karen Young
Brian Bi Service Provided:
Garage Door Opener Install
Product:
Rollers
Residential Technician:
Review:

Brian was very courteous and professional. Very satisfied.
Mark Lokey
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Very courteous timely technicians! A pleasure to work with
Melissa Brent
Brian Bi Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Thank you very much for very quick response. The part Liftmaster sent me was not the issue. It was a whole new motor. I would have never handled that myself.
Jim Palsa
Brian Bi Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Was very good, quick and honest with the repairs. Much appreciated.
Gennaro Pascarella
Brian Bi Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Brian and his assistant , Matt, arrived on time after staying in touch with two phone calls to me. Brian was very professional (and tall) and explained everything that he was doing in order for me to feel comfortable with the work that was being done. My garage door system is over 30 years old and a new spring that Brian suggested would not work in the system, so Brian reinstalled the old spring and installed a new bracket which seemed to solve the problem. The cost was reasonable and I appreciated Brian and Matt's comments and suggestions to quickly fix the problem.
Alan Pearson
Brian Bi Service Provided:
Broken Garage Door Spring Repair
Residential Technician: