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Brian Sm
Tech ID#: 3
Reviews: 26
Average: 4.89 stars
Background: 2/11/2009
Drug Test: 2/11/2009

Brian Sm

Manager
Brian Sm has received 26 reviews, averaging:

Brian Sm's Bio:

Brian was born and raised in Bergen County. He graduated from Wesleyan University in Middletown, CT with a degree in economics. In his spare time he likes to play sports, work out and fish.
Review:

I had a new garage door installed and absolutely loved the technician that was sent to give me the initial consult. He was extremely knowledgeable, patient, kind and very cooperative. He was helpful and was always very responsive. I would definitely recommend Precision to others and will be using them for any future needs.
angel sharma
Brian Sm Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Great service all around! Very responsive from initial call to installation.
lisa smith
Brian Sm Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Very Responsive! Came home late Monday night to a garage door that would not open. Made the call and a technician was at our door by 8:00am the next morning! Great Job ! Thank you
Frank Sparagna
Brian Sm Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

I liked about your openness on your same day service, back ground checks on your employees, commitment on the service. One of my garage door cables were broken and I saw your advertisement on the web and wanted to try your service. The technician was good and repaired it within an hour. Things are back to normal and looks good.
Shriram Narayanan
Brian Sm Service Provided:
Garage Door Repair
Product:
Cables
Manager:
Review:

Excellent - good service and good value. Thank you to Brian for good work.
Richard Lyons
Brian Sm Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

Call was answered in a timely manner, tech showed up within the scheduled time, was very upbeat and friendly. Fixed the problem quickly and accurately. Thought the cost was very resonable. Would highly recommend...
Don Hazzard
Brian Sm Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Excellent service, very thorough. Technician very concerned of the operations and mechanics of the door. Somewhat pricey, but I feel confident that it was money well spent, I hope.
donato maiellano
Brian Sm Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Darren was very knowledgable,respectfull,timely and very neat,as i told him iam a aircraft mech. myself and thought he was outstanding and a great asset to your TEAM...THANK YOU.....AND KEEP UP THE GOOD WORK. THAT WOULD BE 5 STARS..
Ted Harvey
Brian Sm Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Brian did a great job quickly fixing the broken torsion springs on my garage door. He was friendly and knowledgeable and I appreciated the call that he was on his way. Door now works great. Thanks very much.
James H
Brian Sm Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

I was very impressed with the professional service we received by our technician, Brian. He was extremely knowledgable about the type of repair we needed and explained why the system failed, as well as how the repair was going to be done. All of this gave me a better understanding of our garage door
Jessica Zelen
Brian Sm Service Provided:
Garage Door Repair
Product:
Cables
Manager:
Review:

Fixed door well. My disappointment is that the company could not provide service quicker and we had to experience two days and two nights with a wide open garage door in the middle of winter.
jonathon simon
A Response from: Doug

Jonathon, Thank you for the review. I have to agree with you. We try to reach every customer within 24 hours. We are working at solving this problem now. We are putting a new truck on the road next week. Thank you so much for your business. Doug

Brian Sm Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Manager:
Review:

Great service! Polite, friendly and prompt technician, explained the problem and options to solve it.. I ended up needing a new motor for the garage door opener. After installing it,the technician explained the new features and showed how everything works. Very positive experience in every way!
P Valkonen
A Response from: Doug

Brian is an asset to our company. I'm glad you are satisfied. Doug

Brian Sm Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Manager:
Review:

Pleasant tech, did apparently class job! Costly tho.
Ron Harding
Brian Sm Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

I picked you because I saw the ad in the yellow pages. Brian very nice and helpful. Good experience. Thanks.
Jane
Brian Sm Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Manager:
Review:

I originally chose Precision Door because you stated that you took special care to background screen/drug screen your employees. That is so important when someone is coming into your home. I was also interested in your very quick turnaroud - both of my calls to Precision were attended to within 24-48 hours and at my convenience. Both of the service techs that came out were very professional and handled all of my questions fully. I am so pleased with the service thus far and will direct all of my future needs to Precision. (You do need to add your Fairfield County town/cities to your pull down menu - Westport!)
Terry Duseh
A Response from: Doug

Thank you Terry. We know what its like inviting service techs into your home. That's why we screen all employees. The town of Westport is located under the Norwalk tab. Hopefully this helps. Doug

Brian Sm Service Provided:
Garage Door Opener Repair
Manager:
Review:

We chose Precision for our Garage Repair after looking at local choices on the Internet and speaking directly to a couple of neighbors who had used them and were very happy with their service, now so am I.
Debbie Zager
Brian Sm Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Technician was courteous and professional. He had the door operational within 10 minutes. I will use again if needed. -Mike
Mike
Brian Sm Service Provided:
Garage Door Opener Repair
Manager:
Review:

The service man who fixed my garage door was friendly, informative and professional. I would recommend your company based on the technician, who did such a great job!
P Rossdach
Brian Sm Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Manager:
Review:

I called after I received a coupon with the info on you in the mailer. That same day Brian arrived and replaced an old opener, a new pad and several remotes. He was efficient knowledgable,and an outstanding person. As a result I woould recommend your company to anyone who needed garage work done. I live in Stamford. thank you
Margaret Metwally
Brian Sm Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Manager:
Review:

he explained the problem with garage door with such detail. and helped me understand the new garage door opener. he left once i was comfortable with the new system. great work.
D Morales
Brian Sm Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Manager:
Review:

Great service.
tom cafora
Brian Sm Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Manager:
Review:

I want to do a testimonioal of the Great Service you provided me at my home. The Technician was on time for the quote, the work got done as scheduled and I recieved a call the day before from the office and when the technician got to my home and when he left. A follow up the day after. What incredible service!
Frank Sparagna
A Response from: Doug

Frank, Thank you. We are trying to create that experience for all our customers. Doug

Brian Sm Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

I purchased a new garage door opener / installation yesterday and was asked to review the experience and technician. I'm happy to do so but the email I received contained a link that didn't work and it was from an email that doesn't accept reply emails. I tried to find a way to do so on the website but it seems you can't. Brian was professional punctual, courteous, and helpful.
Dawn Savarese
A Response from: Doug

Thank you for brining this to our attention. We have corrected the issue and are happy that we have another satisfied customer.

Brian Sm Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Manager:
Review:

Beautiful!
S.A
Brian Sm Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Brian was anice gentleman and helped us trust your company. I will introduce your company to our friends. Thank you very much. we were so happy!
taklnri tsujimoto
Brian Sm Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Manager:
Review:

Tech was on time. Called in to have a seal replaced. Tech found additional things wrong with door. Fixed and replaced all that my garage door needed. Reasonably priced. Very happy and will use this company again and I highly recommend. A very professional company.
richard spaziante
Brian Sm Service Provided:
Garage Door Repair
Product:
Rollers
Manager: