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Brian Bi
Tech ID#: 23
Reviews: 38
Average: 5.00 stars
Background: 6/29/2017
Drug Test: 7/20/2015

Brian Bi

Lead Technician
Brian Bi has received 38 reviews, averaging:

Brian Bi's Bio:

Brian earned his high school diploma at Seton Hall Prep and his Bachelors Degree in Business Administration from Caldwell University. He comes from a large, loving family, being the youngest of nine siblings and an uncle to twenty-two nieces and nephews. His hobbies include reading, exercising, volunteering his time, hiking and spending time with his family and friends. Brian is committed to excellence and is passionate about making a positive impact in the lives of others.
Review:

Brian and his trainee repaired my garage door today. I'm very pleased with their very professional service. They were knowledgeable and courteous. I also observed that Brian was doing an excellent job training.
Beatriz Blanco
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Rep came when scheduled, with prior phone call. He was friendly, obviously knowledgeable and efficient. Was done within one hour and everything works very well now. Great service
Hans Plickert
Service Provided:
Broken Garage Door Spring Repair
Review:

Brian was clean, very much informing Quick, But really a bit EXPENSIVE.. Liftmaster by itself is probably $240-$280 plus install I was charged $638.oo with install which took less then 35 minutes....He did give me a extra clicker.... Thats $300/hr for install... ????????? I should have called for another company for comparison.... F Fricke Trumbull, CT
Fred Fricke
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I randomly searched for garage door repair and found Precision by chance. It was the best move I made. I called late afternoon on Tuesday and was able to get an early morning appointment the next day! Brian J X Birchler was the techician who came to the job. He arrived on time and was professional, respectful, extremely knowledgeable in his field and kept the work area clean & neat. Needless to say he repaired my garage door opener and it appears as if I have a new door opener. Brian & Precision definitely deserve a 5 star rating!
Julie Ann Marsibilio
Service Provided:
Garage Door Repair
Review:

Brian Birchler did a super job installing a garage door opener. He was prompt, efficient and professional, an easy Tech to deal with. Brian also fully explained the system and work that had been done. Great job! Nancy Cunniffe
Nancy Cunniffe
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

The two technicians were outstanding. We asked for an examination of three doors and advice as to what maintenance might be needed or desirable. That was done by Brian (with Jacob's excellent asistance). The work was done in speedy and professional form and Precision may well be proud of these two employees. The total invoice was just under $800.00 as estimated. What we do not like is that labor and materials are not split apart on the invoice. Thus cables @ $99.00 looks high and a spring does not cost over $200.00. Invoices should show labor and materials so the customer gets the idea of the degree of difficulty or special skills training that are needed or used. A satisfied customer, but disagree with the way charges are presented.
Ray
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

I must say Brian and Jacob were outstanding they kept me informed when they were to arrive all during the day of my appointment when they arrived the diagnosis was quick and the repairs were thorough. I will always call Precision they have to promise to send this fantastic duo for any of my garage repairs they were terrific Highly recommend them.
Larry Parisi
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I want to provide excellent feedback for Precision, and specifically, for Brian who serviced our garage this past week. Your sameday service was timely and critical, since our door was not working. Brian was insightful, thoughtful and reliable. He was complete in explaining the costs and benefits and he's a guy I'm willing to trust with our business again. Thanks and we look forward to working with Precision.
David Greenapple
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Brian and Jacob were awesome! Arrived on time and made the fix quickly and professionally.
Mark Rubino
Service Provided:
Garage Door Repair
Review:

Brian was very professional and performed a great service!
Kevin Deacon
Service Provided:
Garage Door Repair
Review:

We choose Precision due to their online reputation, which they live up to. We rate them a 5 out of 5. Technician Brian B replaced our broken springs and pulleys and got the door working well again, and then also replaced the door opener when it unexpectedly failed. All was done correctly, professionally, and quickly. Their pricing is fair and market-comparable. We would definitely use them again, and strongly recommend the company overall and Brian specifically.
Shawn Lynn
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Brian and Julian installed a new motor on our system . They were efficient and personable . Brian was very knowledgeable and professional . Thank you very much .
Veronica Buzzi
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

5 star, no doubt. My technician, Brian, was professional and answered all my questions. He told me beforehand what was wrong and then fined it. I've been a homeowner for over 40 years and Brian was the best repairman for any household issue I've ever dealt with. The price was fair and the service was super!!!
Tim Quinn
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Brian was the Installer who came to my home, Was having issue with the signal range for the garage. You had to be right on top to get the door to respond to opening/closing from the car or keypad. Brian was able to resolve the issue quickly as well greased and adjust the belts on the door. This was done without me asking. He just noticed that it needed the adjustment. One of the best service calls that I ever had. They are my preferred vendor of choice for garage assistance. Brian was great!!
Tom Winn
Service Provided:
Garage Door Opener Repair
Review:

Excellent customer service. I had a warranty issue on one of my garage doors. They camr right out and fixed it with no hassle.
Eric Scorca
Service Provided:
Garage Door Repair
Review:

Brian did a great, thorough and prompt repair of our garage door system. He explained up front what his recommendations were for the repair, along with the process, timeframe and costs of the proposed fixes. Excellent, excellent service and a job very well done!
John Foran
Service Provided:
Garage Door Opener Repair
Review:

Excellent service at a fair price. Brian called me to give me a heads up he was coming, and even asked if I wanted a coffee because he was stopping for one on the way! Once he arrived and inspected the door, he gave me several options, one "short term" to get it working, and one more long term, to increase the life of all of it. No pressure on either option, he just laid them both out and let me chose. Work was done quickly and explained once he was done. I highly recommend Brian and the whole Precision team.
Mike Cleary
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called Precision on a Saturday morning, was able to speak to an actual human being and set up an appointent for Monday morning. I received a very detailed email from precision which included my technician's name, photo and (you are not going to believe this) the date of his last drug test - yes I said drug test! I was told the technician would call 30 minutes prior to arrival (AND HE DID!). When tech (Brian Bi) arrived, he surveyed the issue, and gave me a very detailed review of the repairs needed. Brian also went over warranty info included with the repair (never occured to me that it would even have a warranty!). A testament to how nice Brian Bi is - our yellow lab normally goes bonkers barking at strangers when they enter our yard. Good old Calvin greeted Brian as if he was a family member - enough said! I should add that I called another garage door repair service on Friday evening, left a voicemail and did not hear back from them until Monday morning. I was more than happy to let them know that not only had I found another company to repair my door, but they were already at my home doing the repair. I could not have been more happy with the service I received from Precision.
Jane Lehn
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Very pleased with the customer experience. My technician was courteous and knowledgeable. I highly recommend.
Frank Cieplinski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Service provided was excellent. Repairman knew the problem and was able to rectify and correct the difficulty that I was having opening the door. He installed a new motor, the old one was 24 years old. He worked quickly and the same day. He had all the supplies needed with him. He also replaced the original spring, which has rusted and was losing it's tensile strength. The service man was knowledgeable and neat. I appreciated being informed of his expected arrival as he proceeded through his work schedule for the day of my appointment.
M.j. Fitzgibbon
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Brian was super knowledgeable and very professional He was a pleasure to work with
Max De Paola
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician was friendly, courteous and efficient.
David Wheeler
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The speed with whicj my request for ser ice wsd processed was grest. Bryan, the serviceman,, was thorougj, forthright, and knowledgable of what hafd to be done yo insure that future problems would be avoided. He was quick and the job left no mess!
Bruce Hirsch
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Brian was extremely friendly and professional, and very honest about what we needed and didn't need. We will definitely be considering his recommendations, and using Precision for our garage door needs.
Maggie Nava
Service Provided:
Garage Door Repair
Review:

So happy with the job,Brian was very nice to do our garage door,we recommend very highly,5 Stars for the job and precision, Luz
Luz Ariscizabal
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Brian was great. Very helpful and professional. I'm very happy with the work!
Randy Freeman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Had the same 5-star service other people have experienced, which is why I selected Precision and am writing this review. Called late morning and was able to get same day service. Brian did the repairs, calling well ahead of the scheduled time to let me know a more exact arrival time than the original 4-hour window—then called again about 25 mins before to confirm. He did a thorough review, quoted the options, then immediately performed the repair as well as lubed/tightened/etc. Prices about what you would expect but really great service, happy to recommend.
Thomas Miller
Service Provided:
Garage Door Repair
Review:

Brian was awesome!
Tom Daly
Service Provided:
Garage Door Repair
Review:

Brian B was very good at letting me know when he would be here calling me a couple of times. He called me when he was on his way. He was very polite, explained what I needed and performed the job in a timely fashion. I was very satisfied with the service and would have no issue recommending them.
Dean Kaplan
Service Provided:
Broken Garage Door Spring Repair
Review:

Thrilled that technician called before scheduled time to give me an approximate time of arrival. He arrived at a few minutes early, was extremely courteous, and explained all aspects of what he was doing. Unfortunately, the problem was not with the garage door opener but due to lack of power (In condo where garage not attached to unit.) Would definitely use Precision again.
Morlee Miller
Service Provided:
Garage Door Opener Repair
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