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Read what people are saying
about Precision Garage Door in:

Sandy Hook, CT

Precision Garage Door of Fairfield County CT
has received 20 reviews, averaging 4.70 Stars:
1 2 3 4 5
Review:

Great service call. Jessie was able to repair the issue with my double garage door and it appears to be working well again. Professional and Knowledgable service. Thanks!

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Jesse P Service Provided:
Garage Door Repair

Service Technician Team : Jesse P
Review:

Excellent service and skills. The technician arrived within 90 minutes of my inquiry. He and the supervisor were able to devise a creative solution to the issue and Tyler got the work done quickly and professionally. Total invoice was quite reasonable, especially considering short notice weekend appointment. I highly recommend Precision! A++

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Service Provided:
Garage Door Repair

Review:

I was lucky enough to have Jeffrey Barrales as my Service Technician. What a knowledgeable, professional, and friendly gentleman. He assessed my issue and presented me several options for repair. Once I made a decision, he went to work and within an hour my door was operating like new. In addition, he assessed my other garage door and determined it was in good shape adding some lubricant to keep it operating well. He was a pleasure. I would recommend their service.

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Jeffrey B Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jeffrey B
Review:

Should be five stars...but isn't. Sales/tech really good, pricing competitve, product fine, all good...unless you want to reach the sales tech. You have to call the office, listen to five minutes of their rendition stolen from a 1990 sitcom, then get a person who is ''connecting' you to the tech, which never works so after another 5 minute or more of 'Garage Ties" they come on to say they left a message for him. Your not allowed to call his cell...he isnt allowed to give it to you...i am assumign because the company doesnt want them moonlighting..however if the sales/tech peoplke are going to do that, this would never sotp them...it only makes it horribly inconvenient for the buyer/customer.

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Jesse P Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Jesse P
Review:

I had used Precision previously and was satisfied with their work. When another issue came up I didn’t hesitate to call them. The team that came was able to quickly diagnose the problem and make the repairs. I would not hesitate to call them should that become necessary.

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Jeffrey B Service Provided:
Garage Door Opener Repair

Service Technician Team : Jeffrey B
Review:

Tyler called 30mins before arriving. He arrived on time. Tyler jobs performance was exceptional! He’s Friendly and explained the process clearly. He made the necessary repairs. I’m completely satisfied!

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Service Provided:
Garage Door Repair

Review:

Leo was prompt, courteous, and professional. Diagnosed the problems, clearly explained them to me, and gave me options. He worked efficiently. He gave me clear instructions on how to maintain the garage doors and what to watch out for. Thumbs up!

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A Response from: Doug

Hi Al! Thank you for taking the time to leave a review. Giving homeowners options for repair allows them to make decisions they are happy about. We look forward to helping with any future garage door repairs.

Leo R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Leo R
Review:

Carlos did exactly what I read about he would do. He was very polite, courteous, a strong hand shake, and listener. He identified the problem within minutes and also gave us recommendations about near future services that he would suggest. Carlos has the customer service every technician should have. A great experience and will call and ask only for Carlos for any future garage door issues or services. Keep up the awesome job Carlos

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Carlos O Service Provided:
Garage Door Opener Repair

Service Technician Team : Carlos O
Review:

One of our garage doors snapped a spring. Called Precision after a previous positive experience with our other garage door. Ricardo C. arrived within 2 hours of placing the service call and had the spring replaced and door functioning again quickly. He even took the time to show me a feature of our remote garage door opener panel I hadn't been aware of. Another great job by Precision. Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Justin was a pleasure to deal with. Extremely happy with all members of your organization I dealt with. Thanks for a good experience!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Did work for me before and was very impressed with professionalism of team. Again, great experience. When I am ready to change the door I will call your company.

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Service Provided:
Garage Door Opener Repair

Review:

We had a wonderful experience. We needed a new garage door installed. Our technician was timely, friendly and let us know exactly what he was going to do. Will definitely use you again when we need a repair or another door replacement.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Brian did an excellent job. He was friendly and informative. we will definitely use precision again.

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Service Provided:
Garage Door Repair

Review:

Appreciated the clear focus you have on having qualifed technicians. Had the motor on my garage door opener serviced. Leo did a fabulous job. Polite, courteous, got right down to work, and did an A+ job.

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Leo R Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Location Leader: Leo R
Review:

I had a good experience. Darren was profesional and apologized for running a bit late. He explained the service/product.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Last December, we were having problems with one garage door closing and received your advertisement in a Value-pack, so we called. We were put on the schedule for a visit very promptly. Travis came out and quickly assessed our situation, installed one new door and got the second one operating correctly. We were quite pleased. However there was one glitch, with the door sometimes requiring us to hold the button down on the panel to close. We decided not to call during the cold of the winter and just got around to calling now. Again, a very prompt appointment and Travis arrived, quickly diagnosed the problem, and corrected it.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

although PGD is fast and courteous I am always very surprised at the quotes I am given for new equipment and the amounts I am charged for service. For instance, a service person quoted $700.00 for a new motor for one opener..on the web the replacement motor for my unit costs @ 72.00 USD. Not sure why any motor would cost $700.00. In the end PGD is a professional operation but one I will no longer use them due to the very high prices they charge.

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A Response from: Doug

Mr Peterman, Thank you so much for your business. We appreciate the kind words about the fast and courteous service. Hopefully you are satisfied with the opener we installed too. It sounds like your displeasure is related to price. If you have a change of heart regarding the opener I will be happy to replace it with a different one. Our garage door openers range in price from 399 to 949 dollars installed. Obviously they range in price because they range in features. Openers that have battery backup, motion sensing wall control panels, timer to close etc will cost more. With that being said I still want you to be happy with your purchase. Call me direct and we can discuss this further. Doug Bencsko Owner

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Darren was great ... called me 20 minutes ahead of arrival time, and was efficient and thoroughly explained his recommendations.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Brian did a great job quickly fixing the broken torsion springs on my garage door. He was friendly and knowledgeable and I appreciated the call that he was on his way. Door now works great. Thanks very much.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fixed door well. My disappointment is that the company could not provide service quicker and we had to experience two days and two nights with a wide open garage door in the middle of winter.

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A Response from: Doug

Jonathon, Thank you for the review. I have to agree with you. We try to reach every customer within 24 hours. We are working at solving this problem now. We are putting a new truck on the road next week. Thank you so much for your business. Doug

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Stamford/ Greenwich Area

(203) 564-9771

(203) 564-9771
Norwalk/ Westport Area

(203) 296-3960

(203) 296-3960
Danbury/Newtown Area

(203) 885-7827

(203) 885-7827
Bridgeport/ Trumbull Area

(203) 296-3960

(203) 296-3960
Ridgefield Area

(203) 885-7827

(203) 885-7827
Shelton Area

(203) 296-3960

(203) 296-3960
Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824