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about Precision Garage Door
Precision Garage Door of Fairfield County CThas received 1427 reviews, averaging 4.94 Stars:
Weston, CT
Greenwich, CT
I am very pleased by the visit and work completed by Aleksei Coss this morning on very short notice! We had returned from vacation yesterday to find that there had been a power surge or lightening strike on the power lines on our street causing chaos for many neighbors/home owners. In addition to having the transformer on our HVAC burned out, we found that we could not get into our garage. Aleksei arrived, checked circuit breakers, manually opened a garage door and found a garage circuit breaker which had tripped, probably as a result of the power surge. We are most pleased with his service, his explanations and his expertise. Thank you!
- Chuck Ainsworth
Norwalk, CT
Customer service has been very helpful. I am pleased with the service and my new garage doors installed today.
- Umberto Malagisi
Danbury, CT
Your Technician, Jessie, was excellent, he All the steps that were required and why they were needed.
- Melvin Jonhs
Newtown, CT
Very satisfied with your service. Not only did they solve my remote door opener problem but helpedme by installing new rubber barriers on the bottom of the doors. Great job.
- Lawrence Haskel
Greenwich, CT
I chose Precison because I previously used them. They are a pleasure to work with, from the office staff to the technicians. They are very responsive, knowledgeable and were able to replace my door opener on the first visit. They seem reasonably priced. I highly recommend them. A very positive experience!
- Jon Yenor
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Service Technician Team : Jeffrey B
Stamford, CT
After having used Precision Garage Doors Service some months ago for a different problem and having such a good experience, when a different (unrelated l) problem came up, I contacted them again and once again received quick, courteous, expert servicing of my garage door problem. They are definitely my go-to provider for any future garage door-related problems that might arise. I recommend them highly and without reservation.
- Mark Spergel
Bethel, CT
Jesse was very professional and knowledgeable. Work was done in a timely manner.
- Carol Torcellini
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Service Technician Team : Jesse P
Stamford, CT
Carlos was very professional and thorough. Showed up on time and explained the job in detail.
- Vinnie Migliano
Greenwich, CT
First class company to deal with, and this our second time. Jeffery arrived on time was super polite and had all the parts we needed to repair and install a new garage motor. Do not hesitate to use them.
- Sandra Birkhold
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Service Technician Team : Jeffrey B
New Canaan, CT
From the initial phone call to the end of the work you did, everything was great. Highly recommend to all.
- Terry Hanratty
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Newtown, CT
Courteous and pleasant service.
- Louise Schmitt
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Location Leader: Anthony B
Trumbull, CT
The motor on our garage door went during a storm. Unfortunately, it raised the door before it went. The manual release was jammed. We called Precision and put in a service call. It was a Saturday afternoon. (Why do things only go on weekends or holidays?) Carlos got to our house in 20 minutes. He checked it out and said we needed a new motor. He got the release to work so we could close and lock the door. The garage is attached, so leaving it open was not an option. He came back the following week and replaced it in less than an hour. We could not be happier with the service. I'm sure the motor on our other garage door will probably go before too long. I will definitely call them again. Fast and courteous! I would highly reccomend them.
- Mary G.
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Service Technician Team : Carlos O
Fairfield, CT
Arrived when they said they would, gave me appropriate options to support replacing my garage door and hardware and installed same day. Was a great experience!
- Benjamin Sylvester
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Service Technician Team : Carlos O
Trumbull, CT
Individual came to my house for a free quote after I submitted an inquiry in the website. He gave me the run down of the items and I was floored by the cost. Literally double what another local company quoted me. Once I told the technician to send me an email with the quote and I would think about it, he asked if I was familiar with the $70 service fee that I had to pay him. I said this wasn’t a service call, it was a quote and I would not pay a $70 service fee. The tech then said that if I purchased $100 or more from him he would waive the fee. As he is bartering for this fee, I got an email from the company with an invoice for $0.00 saying thank you. I then showed this to the tech and he said how weird that was then got in the van and left. I feel like they were trying to pull a fast one and pressure me into some kind of purchase. I wonder how many people fell for this.
- David Pearson
Stamford, CT
Everyone was very professional and very thorough! Monica was my sales representative and she was very thorough and such a pleasure to work with! Julian and Mike did the installation today and they were both wonderful as well! I love the new garage door and I highly recommend Precision Door is you’re looking to replace your garage door! Great selection of designs as well!
- Teresa Clark
Greenwich, CT
Amazing service. I called and they were here in less than an hour. Corrected my problem in a timely manner. Josh was great!
- Rose Repaci
Danbury, CT
We were so very, very fortunate to have worked with Jeff Barrales. Jeff was warm, friendly, engaging, kind and extremely knowledgeable. He took the time to answer all of our questions and provided us with direction for maintaining our garage door. There should be more people like Jeff in this world, he most definitely made a great impression of your company. We have no qualms recommending your company because of him.
- Mary Ellen Andisik
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Service Technician Team : Jeffrey B
Wilton, CT
Within a half hour of my email to Precision regarding issues opening and closing the garage door and my signing up for a service call, I recieved a text from Rob the service manager asking for more specifics to expedite fixing the problem. Communication was excellent - confirming the appointment date/time by emails and texts, and advising me the day of the appointment that the technician Carlos would be doing the work. Carlos texted and left a VM of his ETA and arrived punctually. He concisely explained what was needed, provided options, and immediately went to work. He did a fabulous job and the door now opens and closes like new! I highly recommend this company and will definitely use them for any future garage door issues.
- Elaine S
Newtown, CT
The technician, Jesse was extremely knowledgeable, pleasant, and solved the extraneous issues presented by my garage opener. He is a gentleman and great worker. Truly an asset to your company.
- Louise Cronin
Cos Cob, CT
Very responsive, friendly & professional service!
- Elizabeth Zimmermann
Stamford, CT
Jeffery did a great job replacing the springs and cables on our garage doors. He was friendly and courteous, explained what we needed to be repaired and gave us 3 options to choose from. He did the work right away and was efficient and neat. Would definitely recommend this company to family and friends. Thank you.
- Dominick Frattaroli
Shelton, CT
Called this morning for service when the spring was broken on our garage. Carlos came out this afternoon, explained what needed to be done and had the job done within about 45 minutes. His professionalism and work was more than expected.
- Greg Spath
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Service Technician Team : Carlos O
Stamford, CT
Jeffrey was pleasant, helpful and knowledgeable. I was very pleased with the outcome. I would definitely recommend Precision. M. Baye
- Myrna Baye
Newtown, CT
Doug, we are very pleased with the prompt response from Precision. Your technician was able to determine the problem in short time and suggested contacting Chamberlain directly to let them know about the failure of the logic board since the unit was manufactured in March of 2021. After reviewing all information requested by the Chamberlain tech, she confirmed the problem and approved the free replacement of the logic board which will take about a week. Thank you again for your quick and generous response.
- Richard Avallon
Wilton, CT
Excellent service. This service man was here within two hours fixed my garage door and left. Our service man was a very polite gentleman, and I can’t say enough good things about him.
- Catherine & Alan Hogan
Greenwich, CT
I read about Precision Garage Door in my local Facebook Neighbors' Group. I'm so glad that I did. Josh was very professional, diagnosed our problem and installed a new opener for us in just a couple of hours. He told us our existing motor was burnt out and no longer in production. My husband fact-checked this and Josh was 100% correct (and trustworthy). Very happy with our result. Highly recommend.
- Christine S.
Westport, CT
Very pleasant to deal with from front office to technician. The technician arrived on time, called ahead, and was very courteous and efficient. Couldnt ask for more and the price was fair.
- Tom Sansone
New Fairfield, CT
Jesse was great was very helpful and did a great job!
- Matthew Fennell
Bridgeport, CT
I read all the reviews on Precision and looked them up on BBB and was extremely happy with what I read. I called and within a couple of hours Joshua called me and told me he was on his way. He was so knowledgeable and explained everything to me. I highly recommend Precision and Joshua. I know if I call they will be here.
- Debbie
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
Joshua and his partner were great. They arrived right on time, explained what had to be done, gave me a price, and performed the work in an hour. They replaced the motor( damaged by a lightening strike) rails , key pad and supplied 2 remote controls. Thanks for a job well done. Janet Merriss
- Janet Merriss