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Read what people are saying
about Precision Garage Door in:

Ridgefield Area, CT

Precision Garage Door of Fairfield County CT
has received 93 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

SImply put, outstanding customer service. May have never seen better.

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Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

Quick and efficient!

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Jesse P Service Provided:

Garage Door Repair


Service Technician Team : Jesse P
Review:

Carlos Ortiz did a good job on analyzing our garage door issue and fixed the problem. He is customer driven and leaves you with a good feeling about Precision Door Service!

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Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
Review:

Our experience today with Precision Overhead Garage Doors went exceptionally well. I unfortunately backed into my garage door two days ago. The technician came out, gave us all our options and explained everything in detail. Most importantly, he did not try to talk us into anything that wasn’t necessary at this time. Thank you very much.

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Jesse P Service Provided:

Garage Door Repair


Service Technician Team : Jesse P
Review:

Excellent post the sal service… responsive easy to schedule pleasant and experienced technicians

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Jesse P Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technician Team : Jesse P
Review:

The installer arrived in the time frame. He was extremely interested in how I wanted the doors to work and what problems I had with the old doors. He listened carefully and offered suggestions for my approval. He was professional and worked efficiently. I am very pleased with the results, from my initial contact with the company, to the final conclusion.

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

I am delighted with the new garage doors and openers that Esra installed at my home! He was knowledgeable, courteous, efficient, thorough and helpful. This was a big investment and I have no doubt that I made the right decision to go with Precision. Thank you!

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Jesse is a big asset to your company Ee hv used Precision in the past and will continue to do so. Doug you are smart yo hv people like Jesse working for you. Dominicstango@,yahoo.com

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Jesse P Service Provided:

Garage Door Repair


Service Technician Team : Jesse P
Review:

Sonor Erol was the technician who came and fixed my ailing garage door. He was thorough in his explanations and professional in demeanor. When the other door fails, which it will at some point, Precision Door Service will be my call.

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A Response from: Doug

Hi Peggy! Thanks for choosing Precision! We appreciate you taking the time to share your experience with Soner as your technician! We look forward to helping with that other door when it's time!

Service Provided:

Garage Door Repair


Review:

Great job!! Highly recommend them & the guys were informative & helpful! Will use again and recommend to others!

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

The technician was great. He was helpful and provided solutions to my problems. His detail description of the problems with my doors were concise and understandable. The work was done neatly and repaired all issues. I will use their service again and hopefully get Brain again to do the work. 5 stars but would have given him more if I could. Great experience

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A Response from: Doug

Hey Andy! We'd give your review more than 5 stars if we could! Thank you for taking the time to share your experience with Brian and Precision! Brian is a great member of the Precision team and we're happy he could solve your garage door issues for you! Thanks for choosing Precision!

Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Door Opener


Review:

Julian was the technician and he was absolutely fantastic. Very professional and knew his stuff really well. The work he did was outstanding and I believe improved the overall performance of the garage!! Well done

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A Response from: Doug

Darcy, thanks for the review! The garage door operates as a system, so ultimately if one part isn't functioning correctly, the rest of the door can't perform well. We appreciate you taking the time to share your experience with Precision!

Julian V Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Julian V
Review:

I’m not in the habit of writing reviews but just received service by Carlos from Precision. He was extremely helpful and polite and efficient. I trusted his guidance.

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A Response from: Doug

Thanks for the review, Martin! We really appreciate you taking the time to share your experience with Carlos and Precision!

Carlos O Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Carlos O
Review:

Folks over at Precision Overhead Garage are the best. THey had me scheduled within a day of me calling and Julian Villamor my service tech was outstanding. Explained everything to me, dint try and sell me on additional parts, diagnosed the problem, fixed it quickly. Highly recommend Precision and Julian!

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A Response from: Doug

Thank you for your review, Adam! It's important to us that our customers trust us and our employees, and we try to do through communication and honesty regarding a customer's needs. Julian has been an important part of our business for a while now, and we're so happy he could help you with your garage door repair.

Julian V Service Provided:

Garage Door Repair


Product:

Opener


Service Technician Team : Julian V
Review:

Leo was awesome! Courteous, professional, very clear on my solution options, explained what the problem was and how I could prevent further issues. Fantastic job and showed every manor of safety during this time.

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Leo R Service Provided:

Garage Door Repair


Location Leader: Leo R
Review:

Not what I consider a service call (no attempt to repair) Was told only that the garage door opener was old, and that he could install a new one for $1,000 (!) I said that was too much, and he said that although you offer less expensive ones, he only had that one on the truck. He said he would send an email with his recommendation, but the follow-up email I received was a 'no reply' email indicating "Please find your form from Precision Door Service attached below:" but there was no form! What was attached was a 2 page 'COVID-19 Home Experience Safety Checklist' Needless to say, I will NOT be using Precision!

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Leo R Service Provided:

Garage Door Opener Repair


Location Leader: Leo R
Review:

Excellent service and explained what was needed in a clear manner.

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Michael G Service Provided:

Garage Door Repair


Product:

Springs


Door Designers: Michael G
Review:

I highly recommend this company. I called on a Thursday to have my garage door repair. They came to the house on Saturday to repair the door. Two things stand out; 1) the customer service is outstanding (they confirmed the appointment via text several times, and showed up on time) 2) the door was repaired with high quality products and works perfectly. Very impressed with this company. Well run, and the person that fixed the door was very professional.

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Carlos O Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Carlos O
Review:

Highly recommend Leo. Knowledgeable and pinpointed issue. Arrived and completed repair in timely manner. Very professional. Would hire them again for any other garage repair issue.

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Leo R Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Location Leader: Leo R
Review:

Julian was great. Explained timing expectations; cost; and process. Julian was passionate and knowledgeable about his work and helped me understand what was wrong with my door.

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Julian V Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Julian V
Review:

Very quick and professional service. I called on a Saturday morning of a 3,day weekend with snow in the forecast. Tom responded to the call in less than an hour and had the snapped cable and partially tilted door repaired shortly afterward. An estimate was provided first and the repair went just as expected. The snow just started and all my cars are now in a warm garage. Other companies couldn’t come until Tuesday, I will always remember Precision and use them for all future service.

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Service Provided:

Garage Door Repair


Review:

Prompt and excellent service. All work was explained in detail and completed in a bit over an hour.

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Luke S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Luke S
Review:

Outstanding!! Will absolutely use their services again. Highly recommend.

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Service Provided:

Garage Door Opener Repair


Product:

Opener


Review:

Leo kept me informed about when he'd arrive throughout the afternoon. Once here, he was polite, fast, professional and informative. Have yet to have anything other than top notch service from Precision over the years. Thank you, Leo.

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Leo R Service Provided:

Garage Door Repair


Product:

Rollers


Location Leader: Leo R
Review:

Very professional and knowledgeable. Great service!

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Service Provided:

Broken Garage Door Spring Repair


Review:

Our tech, Carlos, did an excellent job from start to finish. He called in advance as promised, he was proactive in trying to solve the problem with the door and he offered me clear options on possible long term solutions

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Carlos O Service Provided:

Garage Door Opener Repair


Service Technician Team : Carlos O
Review:

Julian and Carlos were exceptional. Knowledgeable, competent. Explained everything to me in a clear and kind manner. Very polite and caring. Could not be more pleased.

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Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

Dear Doug, The young man who came to my aid yesterday was most helpful despite the fact that I was unable to give him a car key that he needed to remove a car obstructing an area that he needed to access for proper appraisal of a door problem. He did establish that my opener was working properly which was wonderful and did point out the many possible breakdown areas of both my forty-eight year old garage doors. of the door problem.

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Leo R Service Provided:

Garage Door Opener Repair


Location Leader: Leo R
Review:

A great company to work with. Service is prompt and professional. The tech assigned to us, Justin, was top notch. He was extremely pleasant and very thorough in his work. I highly recommend the company and Justin for your garage door repairs.

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Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

The Precision Door web site was a great aid in determining the company best to supply and repair the overhead garage doors. The technician was enjoyable to work with, very knowledgeable and did an excellent job.

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Julian V Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Julian V
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Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824