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Precision Door easily scheduled my repair appointment over the phone. The garage door technician, Ricardo Clerigo, called prior to his arrival and showed up on time as scheduled. Ricardo was polite and very knowledgeable. He diagnosed my garage door issues in short order and explained everything to me in terms I could understand. He explained what was going to be fixed and he did an overall checkup on the entire door, motor etc. Half an hour after Ricardo arrived he was done and the door is now working great. I will definitely be a Percision door customer going forward. I hope all of the technicians are as efficient, knowledgeable and courteous as Ricardo Clerigo.

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Always a pleasant experience!

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Precision Overhead Garage Door is always prompt, polite, very pleasant and most importantly - they do good work!! They have maintained our very heavy oversized two car door, repaired it, and finally installed a new motor (door is 45 years old). They continue to maintain it so we don't have to buy a new door and we are very happy!

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So far so good. The technician was very professional, knowledgeable and pleasant. Now, I need to see how the order and installation process goes. I look forward to a timely and smooth completion if it is as professional as yesterday's service call went.

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The service was well done, on time, and the tech Francisco was helpful and professional. Good job, all around.

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We are very pleased with our experiences with Precision door service. Will definitely recommend them to our friends and neighbors

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Roberto Clerigo was the technician. He phoned to tell me he would be a bit late. Showed up as promised. He was polite, diagnosed the problem and fixed it efficiently. Also helped out on a broken wireless opener which he replaced. Good job.

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Travis is a pro.

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Precision Door Service is the best service I have found. They have maintained and repaired my over-sized and very heavy wooden double garage door for 2 years now. I really appreciate the fact that they are helping me preserve this door. They are always available, prompt, and very capable. Francisco is wonderful here in Fairfield County!!

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on time and professional, dealt with the problem and fixed it promptly.Always great service

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5 star rating. The company that installed and repaired my garage door did not perform to my satisfaction last time: no show one time and then unable to make appt. because the workman left his tools at another job. Precision verified appt date/time by email with a picture of the repairman expected to do the work. He was on time and a pleasure to work with. The door opener was fixed quickly. He did bring to my attention a frayed cable and even though I did have the additional work done there was no "hard sell" to do the work.

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Very good on-time service.

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Five stars! Best service experience. Great appointment setting and knowledgeable product recommendations over the phone. Installation rep was amazing and helpful. Prompt for scheduled appt. and offered great detailed training on product and warranty. Wish more companies would follow this model from start to finish! Would highly recommend to others.

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Your technician is pleasant, knowledgeable and a pleasure to work with. Completing the job to my total satisfaction.

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Excellent work and performed professionally.

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A great experience , Leo was very knowledgeable !!! Would recommend . Thank you , mrs. Baruno

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The service and response was fast. Very courteous and efficient Tech. Excellent company!! G.Stachenfeld.

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Brian B. was very good. He was professional in both product knowledge and customer service. We were very pleased -- I think he got a referral from someone we introduced him to this morning.

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Excellent service by your technician and very professional. Took care of our garage door problem very quickly. Thank you 5 stars

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Fastest service response time in the history of service calls! I placed a call to Precision and within 5 minutes I had received confirmation of my appointment AND a call from technician Darren O. Darren was at my house within 10 minutes of my initial call to Precision. Darren took care of the issue with my garage door within moments and inspected my garage door. I still cannot believe how fast this was taken care of. I will definitely use Precision again in the future. I will also tell everyone I know how great my experience with Precision was!!!

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Your service is very fast and attentive which is appreciated. however I WAS NOT INITIALLY TOLD MY FULL OPTIONS AS TO PRICING OF NEW MOTORS AND THEREFORE DECIDED NOT TO SPEND THE MONEY AND RETAIN THE OLD WHICH LOOKS TERRIBLE.

Mr Nova, Thank you for the feedback. Sounds like we mishandled the situation. Please call me direct at 1888-490-8700. Sounds like you still haven't solved your problem and I would like to rectify the situation.

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I usually do not write these comments for every service I receive, but I believe firm has earned it's five stars! I have used this company three times. Ones to install an old garage door I got from a friend. That door lasted 15 years. They ones fixed a few rollers and stuff. This time the whole thing needed to be replaced with new. Your prompt and attentive service is flawless! Production time of a few weeks is acceptable and the cost was very competitive. Your installation crew (Greg & Paul) did a great job, fast and efficient. The door looks and works great! Only thing I would correct with this firm is it's name. It should be called Five Star Overhead Precision Door Service, because they have earned the name…I recommend them with no reservations..

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The service provided was five star. The technician came on time, was efficient and pleasant and cleaned up all the old equipment. The doors are beautiful. I would use Precision doors again and would recommend them to other people.

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We were thrilled with the service that we received from Precision. Our tech Travis was extremely knowledgeable, personable, hard working and took the time to make sure we understood the issue and our options. He could not have been more accomplished or delightful to work with. His work was excellent and we have already recommended your firm to several friends. It was a 5 star experience, and we were impressed by the level of professionalism and your 5 year warranty. Travis was superb. We also liked the pre visit email and post visit follow up.

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Superb! Travis was excellent-cannot say enough about him. Personable, skilled and thorough... Have already recommended.

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Travis came out to repair our garage door. He was polite, professional and reliable. He is an assest to this company and would refer you to others in the future. Thanks!

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Travis is a terrific young man with great precence and professionalism. Great JOB!

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Beautiful!

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Brian was anice gentleman and helped us trust your company. I will introduce your company to our friends. Thank you very much. we were so happy!