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about Precision Garage Door in:
Greenwich, CT
Precision Garage Door of Fairfield County CThas received 138 reviews, averaging 4.93 Stars:
Greenwich, CT
Greenwich, CT
Garage Door of Fairfield County is highly professional. Kyle Kearney could not have been better. He was friendly, personable, and conveyed knowledge of everything having to do with garage openers. He explained the problem extremely well and solved our problem to our appreciative satisfaction. We liked also that all necessary equipment was carried in a remarkable graphically strong van. All in all we consider ourselves fortunate to have found your company. The door works, the new unit is impressive and we are happy. Thank you
- Helen O'Malley
Product:
Greenwich, CT
Great service!
- Evan Sacks
Greenwich, CT
Great service!
- Kaitlin Gambrill
Greenwich, CT
The experience was superb (and I don't use that word lightly). From the initial call-in to the very end, the Precision personnel were efficient, responsive, and courteous at all times.Under my particular circumstances in which we had guests visiting that night, I received a same-day 4 hour afternoon window for the repairman -- and he arrived within an hour of my call after calling me to alert me when he could be expected. Very impressive teamwork. The repairman fixed the problem in 20 minutes, start to finish. All in all, it was an excellent experience and relieved a lot of anxiety for me and my wife given the gusts coming later that day.
- Richard Wolf
Greenwich, CT
Precision provided excellent same day service. The service provider dispatched was extremely professional, knowledgeable and thorough. I will be referring them to all my clients and friends. M.A.C.
- Mary Clark
Greenwich, CT
Jeff was friendly and helpful in diagnosing problems with my garage door system, and fixing them promptly. He gave me several options. The service was not inexpensive, but it was good.
- Tim Brooks
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Service Technician Team : Jeffrey B
Greenwich, CT
Kyle was great and helpful with detailed info for our garage door repair.
- Susan Ho
Greenwich, CT
Aleksie arrived in the scheduled window, corrected our problem in short order and with no charge. Greatcourteous and helpful attitude. An absolute "10" experience
- Robert Grayson
Greenwich, CT
I called to get a quote in my garage door repair. The technician Carlos showed up within the 3 hour time frame I was given and called ahead of time. He was very knowledgeable and helpful of all the repairs I needed. I also had to call the office after booking my appointment online because I realized the time I had chosen wouldn’t work. The lady who answered the phone was very friendly and we were able to work out a better time for the day I had chosen. Great customer service!
- Matt Goodwin
Greenwich, CT
Alex was wonderful today!
- Scott Fischer
Greenwich, CT
Alex and Aleksei fixed my garage door. They were knowledgeable, pleasant and explained everything they had done. They were at my house within 30 minutes from the time I called, and the job was done within an hour and a half. Very pleased and recommend them wholeheartedly.
- Linda Nelson
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Service Technician Team : Alex B
Greenwich, CT
Outstanding at every level. Excellent communcation from start to finish. Friendly and intelligent staff helped solve my problem effeiciently and effectively. Highly recommend.
- C Edson
Greenwich, CT
Fast efficient service Both representatives were friendly and extremely helpful. A credit to Precision!! Marie Norton
- Marie Norton
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Service Technician Team : Alex B
Greenwich, CT
Julian V was excellent, on time, charming, thoughtful and very professional. Look forward to working w Julian and the team again !
- Ian B
Greenwich, CT
Easy to arrange service call; email and phone call 20min before arriving; technician Carlos Ortiz was very knowledgeable regarding the issue and found an issue with fraying cable that I had not been aware of. Explained the process for making necessary correction; worked quickly and efficiently. Related in a very polite and friendly manner. If I have issues in the future will definitely ask for "Carlos"!
- William Horn
Greenwich, CT
They were very responsive and fixed my garage doors the same day they came out to do the inspection. Very impressed and would highly recommend them!
- Peter Brosens
Greenwich, CT
Shout out for Leo. He is fantastic. It is a pleasure to do business with Precision Door. Problem solved!
- Warren Silver
Greenwich, CT
Service is excellent. The rep, Carlos, communicates clearly and coordinates and maintains contact well. However, I was given a window of 8am - noon and he didn't arrive until 11:50am -- and then did not have have the necessary equipment to complete the job. He has to return next week.
- Richard Wolf
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Service Technician Team : Carlos O
Greenwich, CT
Everyone was very nice and did a nice job.
- Wendy Becker
Product:
Greenwich, CT
My garage door wouldn't close because someone had back into it and deformed it enough so that one of the rollers came out of its track. Maybe I did that, myself. I had three options: 1. try to put the roller back into its track and push the deformed panel back into place. 2. buy a replacement panel; and 3 buy a whole new door. I opted for number 1, which proved to be entirely successful. It was also the lowest cost option. The servicemen were excellent and did a great job. I give them 100%, A+.
- Gerald Pollack
Greenwich, CT
Our car was trapped in our garage. Precision was able to get us a same day appointment. Sonny called me when he was 30 min away even before the time I was told he would contact me. He was incredibly professional and very knowledgeable. Sonny gave me a couple options and replaced parts that were past their life expectancy to hopefully prevent other future issues. While the repair cost more than I expected, I know it was done very well and backed up with a solid guarantee. I definitely recommend Precision for others with garage door issues.
- J Carter Rose
Product:
Greenwich, CT
Great serviceman!!! Thank you!
- Joe Kaliko
Greenwich, CT
I just want to say what a great job Soner Erol and his assistant (I forget his name) did on my garage door repair today. They were here on time, courteous and professional, knew exactly what needed to get done and completed the repair quickly. These two workers should be commended for their knowledge of the garage door trade and their dedication to top-shelf customer service. Really good service workers are hard to come by, Soner and his assistant should be appropriately rewarded.
- Todd Matthias
Greenwich, CT
Excellent Company. The staff in the office is very professional and helpful in answering any questions. Mike Ganning who came to provide the estimate and helped to select the door for us did an excellent job. Showed many option and recommended to replace only the door not the motor as the motor is in good condition. Julian Zivan & team who came to do the installation were prompt and completed the project on time and cleaned up all debris after. Overall the performance of the company and the staff was excellent!! Would recommend 100% for anyone who is thinking of replacing/installing Garage Doors/Motors. Tyrell Fernando - Old Greenwich CT
- Tyrell Fernando
Greenwich, CT
Great service!!! Super professional!!!
- MaryJoan (MJ) Mckiernan
Greenwich, CT
Carlos Ortiz was beyond wonderful. He explained our complicated problem and solution in detail so that we "seniors" could understand perfectly. He had such patience. When the job was done, he made sure we understood how everything worked with the new controls. He was kind and personable. Rare to find a work person so efficient and nice, too! Thank you.
- Joan Mann
Hi Joan! Thank you for taking the time to leave a review about your recent experience with Precision! We love to hear about the impression our technicians make when they're helping a customer! We look forward to helping with any future garage door repairs.
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Service Technician Team : Carlos O
Greenwich, CT
Michael Pelaez is the type of person I consider is a gift to any business. Courteous, knowledgeable and efficient.
- Volker Bahnemann
Hi Volker! Thank you for leaving a review! Michael is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.
Greenwich, CT
Came within 24 hours and fixed the problem. They also undertook a thorough assessment of the door closer and recommended some options to improve its operation and longevity, which we agreed upon. Very friendly and efficient service. Not inexpensive, but worth it. Thanks.
- Julian Markby
Hi Julian! Thanks for leaving a review about your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust. High quality parts and service don't come cheap, but you get what you pay for, and as you said, it's "worth it!" We look forward to helping you with any future garage door needs!
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Greenwich, CT
Technician, Leonardo Rosado is a top-notch technician with a pleasant and professional personality to match. He is an all-star representative for your company. Unfortunately, your company's pricing is outrageous and will not be recommended.
- Georgia Shreve
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
Very professional, knowledgeable and committed to assure problem was resolved.
- Kerry Neely