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Read what people are saying
about Precision Garage Door in:

Greenwich, CT

Precision Garage Door of Fairfield County CT
has received 104 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

The experience was superb (and I don't use that word lightly). From the initial call-in to the very end, the Precision personnel were efficient, responsive, and courteous at all times.Under my particular circumstances in which we had guests visiting that night, I received a same-day 4 hour afternoon window for the repairman -- and he arrived within an hour of my call after calling me to alert me when he could be expected. Very impressive teamwork. The repairman fixed the problem in 20 minutes, start to finish. All in all, it was an excellent experience and relieved a lot of anxiety for me and my wife given the gusts coming later that day.

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Joshua G Service Provided:
Garage Door Opener Repair

Service Technician Team : Joshua G
Review:

Precision provided excellent same day service. The service provider dispatched was extremely professional, knowledgeable and thorough. I will be referring them to all my clients and friends. M.A.C.

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Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
Review:

Jeff was friendly and helpful in diagnosing problems with my garage door system, and fixing them promptly. He gave me several options. The service was not inexpensive, but it was good.

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Jeffrey B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jeffrey B
Review:

Kyle was great and helpful with detailed info for our garage door repair.

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Service Provided:
Garage Door Repair

Review:

Aleksie arrived in the scheduled window, corrected our problem in short order and with no charge. Greatcourteous and helpful attitude. An absolute "10" experience

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Aleksei C Service Provided:
Garage Door Repair

Service Technician Team : Aleksei C
Review:

I called to get a quote in my garage door repair. The technician Carlos showed up within the 3 hour time frame I was given and called ahead of time. He was very knowledgeable and helpful of all the repairs I needed. I also had to call the office after booking my appointment online because I realized the time I had chosen wouldn’t work. The lady who answered the phone was very friendly and we were able to work out a better time for the day I had chosen. Great customer service!

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Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
Review:

Alex was wonderful today!

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Alex B Service Provided:
Garage Door Repair

Service Technician Team : Alex B
Review:

Alex and Aleksei fixed my garage door. They were knowledgeable, pleasant and explained everything they had done. They were at my house within 30 minutes from the time I called, and the job was done within an hour and a half. Very pleased and recommend them wholeheartedly.

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Alex B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Alex B
Review:

Outstanding at every level. Excellent communcation from start to finish. Friendly and intelligent staff helped solve my problem effeiciently and effectively. Highly recommend.

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Julian V Service Provided:
Garage Door Repair

Service Technician Team : Julian V
Review:

Fast efficient service Both representatives were friendly and extremely helpful. A credit to Precision!! Marie Norton

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Alex B Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Alex B
Review:

Julian V was excellent, on time, charming, thoughtful and very professional. Look forward to working w Julian and the team again !

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Julian V Service Provided:
Garage Door Opener Repair

Service Technician Team : Julian V
Review:

Easy to arrange service call; email and phone call 20min before arriving; technician Carlos Ortiz was very knowledgeable regarding the issue and found an issue with fraying cable that I had not been aware of. Explained the process for making necessary correction; worked quickly and efficiently. Related in a very polite and friendly manner. If I have issues in the future will definitely ask for "Carlos"!

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Carlos O Service Provided:
Garage Door Opener Repair

Product:
Cables

Service Technician Team : Carlos O
Review:

They were very responsive and fixed my garage doors the same day they came out to do the inspection. Very impressed and would highly recommend them!

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Joshua G Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Joshua G
Review:

Shout out for Leo. He is fantastic. It is a pleasure to do business with Precision Door. Problem solved!

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Leo R Service Provided:
Garage Door Repair

Location Leader: Leo R
Review:

Service is excellent. The rep, Carlos, communicates clearly and coordinates and maintains contact well. However, I was given a window of 8am - noon and he didn't arrive until 11:50am -- and then did not have have the necessary equipment to complete the job. He has to return next week.

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Carlos O Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Carlos O
Review:

Everyone was very nice and did a nice job.

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Aleksei C Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Service Technician Team : Aleksei C
Review:

My garage door wouldn't close because someone had back into it and deformed it enough so that one of the rollers came out of its track. Maybe I did that, myself. I had three options: 1. try to put the roller back into its track and push the deformed panel back into place. 2. buy a replacement panel; and 3 buy a whole new door. I opted for number 1, which proved to be entirely successful. It was also the lowest cost option. The servicemen were excellent and did a great job. I give them 100%, A+.

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Service Provided:
Garage Door Repair

Review:

Our car was trapped in our garage. Precision was able to get us a same day appointment. Sonny called me when he was 30 min away even before the time I was told he would contact me. He was incredibly professional and very knowledgeable. Sonny gave me a couple options and replaced parts that were past their life expectancy to hopefully prevent other future issues. While the repair cost more than I expected, I know it was done very well and backed up with a solid guarantee. I definitely recommend Precision for others with garage door issues.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great serviceman!!! Thank you!

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Leo R Service Provided:
Garage Door Repair

Location Leader: Leo R
Review:

I just want to say what a great job Soner Erol and his assistant (I forget his name) did on my garage door repair today. They were here on time, courteous and professional, knew exactly what needed to get done and completed the repair quickly. These two workers should be commended for their knowledge of the garage door trade and their dedication to top-shelf customer service. Really good service workers are hard to come by, Soner and his assistant should be appropriately rewarded.

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Service Provided:
Garage Door Repair

Review:

Excellent Company. The staff in the office is very professional and helpful in answering any questions. Mike Ganning who came to provide the estimate and helped to select the door for us did an excellent job. Showed many option and recommended to replace only the door not the motor as the motor is in good condition. Julian Zivan & team who came to do the installation were prompt and completed the project on time and cleaned up all debris after. Overall the performance of the company and the staff was excellent!! Would recommend 100% for anyone who is thinking of replacing/installing Garage Doors/Motors. Tyrell Fernando - Old Greenwich CT

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Julian Z Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Julian Z
Review:

Great service!!! Super professional!!!

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Leo R Service Provided:
Garage Door Repair

Location Leader: Leo R
Review:

Carlos Ortiz was beyond wonderful. He explained our complicated problem and solution in detail so that we "seniors" could understand perfectly. He had such patience. When the job was done, he made sure we understood how everything worked with the new controls. He was kind and personable. Rare to find a work person so efficient and nice, too! Thank you.

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A Response from: Doug

Hi Joan! Thank you for taking the time to leave a review about your recent experience with Precision! We love to hear about the impression our technicians make when they're helping a customer! We look forward to helping with any future garage door repairs.

Carlos O Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Service Technician Team : Carlos O
Review:

Michael Pelaez is the type of person I consider is a gift to any business. Courteous, knowledgeable and efficient.

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A Response from: Doug

Hi Volker! Thank you for leaving a review! Michael is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.

Michael P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Michael P
Review:

Came within 24 hours and fixed the problem. They also undertook a thorough assessment of the door closer and recommended some options to improve its operation and longevity, which we agreed upon. Very friendly and efficient service. Not inexpensive, but worth it. Thanks.

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A Response from: Doug

Hi Julian! Thanks for leaving a review about your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust. High quality parts and service don't come cheap, but you get what you pay for, and as you said, it's "worth it!" We look forward to helping you with any future garage door needs!

Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Technician, Leonardo Rosado is a top-notch technician with a pleasant and professional personality to match. He is an all-star representative for your company. Unfortunately, your company's pricing is outrageous and will not be recommended.

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Leo R Service Provided:
Garage Door Repair

Location Leader: Leo R
Review:

I thought I had a remote problem ... it turns out the springs were worn, the cables rusted and .... heaven knows what else. The technician, Carlos Ortiz, was knowledgeable, super pleasant and fixed it all. Awesome !!! Thank you, Precision ....

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A Response from: Doug

Hey Amy! Doing a full inspection of your garage door and offering suggestions eliminates the need for us to come to the property twice! Plus it saves you time and money! We look forward to helping you with any future garage door needs.

Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
Review:

I may not be doing this right but we have used Precision Door garage door many times and have been totally happy. We think they do a great job

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A Response from: Doug

Hi Meredith! Thank you for continuously choosing Precision for your garage door repair! We appreciate you taking the time to share your experience.

Michael G Service Provided:
Garage Door Repair

Product:
Garage Doors

Door Designers: Michael G
Review:

Very impressed by Julian and Carlos. Professional and excellent technicians!

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Julian V Service Provided:
Garage Door Repair

Service Technician Team : Julian V
Review:

The service was excellent and the workers knew exactly what to do and completed the job quickly I will use the service again

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Julian V Service Provided:
Garage Door Repair

Service Technician Team : Julian V
Next Page
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Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824