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Read what people are saying
about Precision Garage Door in:

Norwalk, CT

Precision Garage Door of Fairfield County CT
has received 109 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Josh Giron excellent repairman

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Joshua G Service Provided:
Garage Door Repair

Service Technician Team : Joshua G
Review:

Josh was courteous, meticulous and understand my needs. He took care to explain the details, and perform the task to esthetic, and value. It was great experience.

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Joshua G Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Joshua G
Review:

Customer service has been very helpful. I am pleased with the service and my new garage doors installed today.

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Julian Z Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Julian Z
Review:

Very professional staff and great service

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Service Provided:
Garage Door Repair

Review:

excellent job, fixed the garage door and we are very happy.

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Joshua G Service Provided:
Garage Door Repair

Service Technician Team : Joshua G
Review:

I called in the morning and within a few hours Joshua called and said he was on the way. He arrived promptly, looked at the problem with the garage door. He then let me know options. Once we decided he fixed it. He was very professional. We will use Precision again if we need to! We needed more than the springs replaced but I was only able to select one item.

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Joshua G Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Joshua G
Review:

Jeff was prompt, polite, efficient and thorough!

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Jeffrey B Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Jeffrey B
Review:

What a great young man! Very knowledgeable about my needs and gave me great options! Highly recommended him & your company! Thank you

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Jeffrey B Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jeffrey B
Review:

Jeff was very courteous, knowledgeable and got the job done. You have a great employee.

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Jeffrey B Service Provided:
Garage Door Repair

Service Technician Team : Jeffrey B
Review:

Jeffrey Barrales was a compete professional! He was extremely personable and efficient! Did an excellent job in quick time!

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Jeffrey B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Jeffrey B
Review:

Today was a terrific experience. Jeffery, our service person was fantastic from start to finish. If only Jeffery could be the perpetual customer service person in all venues. He was polite, knowledgeable, and open to what we could spend. He didn't try to hard sell us into anything but he offered us all of the options. I will gladly call upon Precision door services if we should ever have garage door issues again. Thank you very much for making it easy.

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Jeffrey B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jeffrey B
Review:

Jeffery Bárrales was excellent, very polite, explained everything step bye step . There is no question I will use precision for my garage door needs in the future hopefully they send Jeffery to provide my services!!!

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Jeffrey B Service Provided:
Garage Door Repair

Service Technician Team : Jeffrey B
Review:

Excellent, complete repair. Gracious support.

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Joshua G Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Joshua G
Review:

I like julien who is your sales cum marketing personnel.He explained the process and prices for the garage door as well as opener. Your installer Angie was excellent mechanic and was very cooperative and performed as per expectation. However I do not like one thing to put add on price even if it is only $100 or so for our door keypad. Overall I am totally satisfied. Angie also asked for review but all the links he provided in the request such as gogle,Facebook etc,I do not use those Apps.

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Angel M Service Provided:
Install Garage Doors

Door Installation Team: Angel M
Review:

Joshua Giron was knowledgeable, professional and did an awesome job. I would highly recommend working with Joshua..

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Joshua G Service Provided:
Garage Door Opener Repair

Service Technician Team : Joshua G
Review:

Jeffery B was great! Very knowledgeable.

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Jeffrey B Service Provided:
Garage Door Opener Repair

Service Technician Team : Jeffrey B
Review:

The technician, Julian, was excellent. He arrived within the time window...which as we all know is not a given in the service industry. This was a troubleshooting/fixing need following damage from a torsion spring break - more challenging than a start-from-scratch situation. Julian had things working quickly and then gave a full inspection of both of our garage doors to suggest what was in need of some sooner-than-later maintenance/replacements. All was done professionally, yet friendly. We couldn't have asked for more. On top of that, the price was absolutely fair. At the end of the day, we doubled our garage car capacity from 1 to 2! ;)

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Service Provided:
Garage Door Repair

Review:

I had the best service people in my 75 years on earth. I wish Precision’s people repaired everything in the future. Joshua Giron was the most professional,courteous,knowledgeable and patient young man. He listened,diagnosed and repaired the door like new. Thank you Precision for your people.

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Joshua G Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Joshua G
Review:

The technician was polite and he explained everything very well before and after he completed the job! I will definitely recommend Precision Overhead Garage Service. Thanks!

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Leo R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Leo R
Review:

Carlos did a great job ,extremely professional he looked over the doors before he started ,and pointed out the problem areas before doing a required inspection. That done he gave a detailed item cost. Very efficient and finished in a timely manner, and cleaned up when done. Would recommend him to all that needed work done.I was very happy.

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Carlos O Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Carlos O
Review:

I called early in the week after having difficulty with my Garage Door opener. Carlos arrived and immediately introduced him self in a very friendly way/ Carlos knew the solution and cleared up the problem. As the former National Sales Manager of a major US Company. I have to remark on Carlos and his approach to the job at hand. His knowledge of the technical aspects were apparent. He had a nice balance of discussing the problem and selling his company's services. Not pushy but was very courteous ( I am 91 years old) and made the conversation very comfortable. Doug, you have a good one with Carlos. lots of luck in the future.

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Carlos O Service Provided:
Garage Door Opener Repair

Service Technician Team : Carlos O
Review:

Technician Julian Villamor was prompt friendly explained everything and cleaned up. I was very pleased with Service. Thank you Julian

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A Response from: Doug

Hi Mark! Thank you for leaving a review! We love to hear from customers about the impression our technician made while repairing the garage door. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Opener Repair

Review:

We don’t usually write reviews as everyone seems to request them for literally everything you purchase online and/or any/all services rendered but we were really so impressed by Julian our tech who was so great. Julian was very professional,personable,efficient and thorough. Very knowledgeable and detail oriented and knows his stuff. It is also so nice to see someone who seems to genuinely like and therefore excels at his work. Thanks for doing a great job replacing our garage door opener and bringing us (and our now quiet garage door) into the 21st century. We also appreciate the affordable rates for high quality work. Will certainly highly recommend!

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A Response from: Doug

Hi James! Thanks for taking the time to leave a review! Julian is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

They came when they said they would. The were friendly and knowledgeable and showed me options for repairs or replacement. Work was done quickly and reasonably and we were very happy.

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A Response from: Doug

Hey Matt! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Julian's skills and professionalism. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Opener Repair

Review:

Overall the team was professional and very knowledgeable. I would recommend.

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A Response from: Doug

Hi there! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Hire this company. Carlos the technician was excellent! He called before he arrived to tell me that he was on his way. Very polite and knowledgeable. Carlos assessed my garage issues and went over the cost for my approval. He was meticulous and now my doors work like new. He lived up to the company name -Precision. Precision is my company for all of my garage door needs from now on.

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A Response from: Doug

Hi Mark! Glad to hear you're a satisfied new customer! We appreciate you taking the time to leave a review about your experience with Precision! Reviews like this help other homeowners looking for garage door repair know that Precision is a name you can trust!

Carlos O Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Carlos O
Review:

Very friendly & professional service A++

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Carlos O Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Carlos O
Review:

On Friday, a cable broke upon closing the garage door. I called Precision and Kelly was most helpful getting a technician scheduled as soon as possible. An appointment was scheduled for the next day Saturday. They kept me updated regarding when the technician would arrive. Carlos arrived and was very pleasant. He checked the operating system and told me that unfortunately a lot of the hardware was showing lots of wear and tear. Of course the estimate to fix everything was much higher than I expected (an unforeseen expense). He offered me a "senior" discount which I qualified and it brought down the cost. He replaced what was needed and then made sure I was satisfied. Very happy with the service and VERY pleased with Carlos. Just wished because I was a return customer that a "loyalty" discount could have been offered as well.

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A Response from: Doug

Hi Darli! Thank you for leaving such a wonderful review about your recent experience with Precision! Customer satisfaction, from the very first phone call to the garage door repair is very important to us! We thank you for being a loyal customer and look forward to helping you in the future with any other garage door needs.

Carlos O Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Carlos O
Review:

Soner Erol was very professional. He assessed the situation and came up with the best solution. The work was performed promptly and efficiently. He made sure the system was operating as it should before he left. An asset to the company.

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A Response from: Doug

Hey Ken! Thank you for the kind words regarding your experience with Precision. Soner is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Service was excellent done quickly and competently. When I need more work I will certainly call Precision.

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A Response from: Doug

Thanks for the review, Wayne! We look forward to helping you with any future garage door needs!

Leo R Service Provided:
Garage Door Repair

Location Leader: Leo R
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Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824