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Read what people are saying
about Precision Garage Door in:

Norwalk, CT

Precision Garage Door of Fairfield County CT
has received 93 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

The technician, Julian, was excellent. He arrived within the time window...which as we all know is not a given in the service industry. This was a troubleshooting/fixing need following damage from a torsion spring break - more challenging than a start-from-scratch situation. Julian had things working quickly and then gave a full inspection of both of our garage doors to suggest what was in need of some sooner-than-later maintenance/replacements. All was done professionally, yet friendly. We couldn't have asked for more. On top of that, the price was absolutely fair. At the end of the day, we doubled our garage car capacity from 1 to 2! ;)

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Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

I had the best service people in my 75 years on earth. I wish Precision’s people repaired everything in the future. Joshua Giron was the most professional,courteous,knowledgeable and patient young man. He listened,diagnosed and repaired the door like new. Thank you Precision for your people.

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Joshua G Service Provided:

Garage Door Repair


Product:

Rollers


Apprentices: Joshua G
Review:

The technician was polite and he explained everything very well before and after he completed the job! I will definitely recommend Precision Overhead Garage Service. Thanks!

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Leo R Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Leo R
Review:

Carlos did a great job ,extremely professional he looked over the doors before he started ,and pointed out the problem areas before doing a required inspection. That done he gave a detailed item cost. Very efficient and finished in a timely manner, and cleaned up when done. Would recommend him to all that needed work done.I was very happy.

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Carlos O Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technician Team : Carlos O
Review:

I called early in the week after having difficulty with my Garage Door opener. Carlos arrived and immediately introduced him self in a very friendly way/ Carlos knew the solution and cleared up the problem. As the former National Sales Manager of a major US Company. I have to remark on Carlos and his approach to the job at hand. His knowledge of the technical aspects were apparent. He had a nice balance of discussing the problem and selling his company's services. Not pushy but was very courteous ( I am 91 years old) and made the conversation very comfortable. Doug, you have a good one with Carlos. lots of luck in the future.

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Carlos O Service Provided:

Garage Door Opener Repair


Service Technician Team : Carlos O
Review:

Technician Julian Villamor was prompt friendly explained everything and cleaned up. I was very pleased with Service. Thank you Julian

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A Response from: Doug

Hi Mark! Thank you for leaving a review! We love to hear from customers about the impression our technician made while repairing the garage door. We look forward to helping with any future garage door needs.

Julian V Service Provided:

Garage Door Opener Repair


Service Technician Team : Julian V
Review:

We don’t usually write reviews as everyone seems to request them for literally everything you purchase online and/or any/all services rendered but we were really so impressed by Julian our tech who was so great. Julian was very professional,personable,efficient and thorough. Very knowledgeable and detail oriented and knows his stuff. It is also so nice to see someone who seems to genuinely like and therefore excels at his work. Thanks for doing a great job replacing our garage door opener and bringing us (and our now quiet garage door) into the 21st century. We also appreciate the affordable rates for high quality work. Will certainly highly recommend!

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A Response from: Doug

Hi James! Thanks for taking the time to leave a review! Julian is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door needs!

Julian V Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Julian V
Review:

They came when they said they would. The were friendly and knowledgeable and showed me options for repairs or replacement. Work was done quickly and reasonably and we were very happy.

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A Response from: Doug

Hey Matt! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Julian's skills and professionalism. We look forward to helping with any future garage door needs.

Julian V Service Provided:

Garage Door Opener Repair


Service Technician Team : Julian V
Review:

Overall the team was professional and very knowledgeable. I would recommend.

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A Response from: Doug

Hi there! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs!

Sonny E Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Sonny E
Review:

Hire this company. Carlos the technician was excellent! He called before he arrived to tell me that he was on his way. Very polite and knowledgeable. Carlos assessed my garage issues and went over the cost for my approval. He was meticulous and now my doors work like new. He lived up to the company name -Precision. Precision is my company for all of my garage door needs from now on.

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A Response from: Doug

Hi Mark! Glad to hear you're a satisfied new customer! We appreciate you taking the time to leave a review about your experience with Precision! Reviews like this help other homeowners looking for garage door repair know that Precision is a name you can trust!

Carlos O Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Carlos O
Review:

Very friendly & professional service A++

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Carlos O Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Carlos O
Review:

On Friday, a cable broke upon closing the garage door. I called Precision and Kelly was most helpful getting a technician scheduled as soon as possible. An appointment was scheduled for the next day Saturday. They kept me updated regarding when the technician would arrive. Carlos arrived and was very pleasant. He checked the operating system and told me that unfortunately a lot of the hardware was showing lots of wear and tear. Of course the estimate to fix everything was much higher than I expected (an unforeseen expense). He offered me a "senior" discount which I qualified and it brought down the cost. He replaced what was needed and then made sure I was satisfied. Very happy with the service and VERY pleased with Carlos. Just wished because I was a return customer that a "loyalty" discount could have been offered as well.

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A Response from: Doug

Hi Darli! Thank you for leaving such a wonderful review about your recent experience with Precision! Customer satisfaction, from the very first phone call to the garage door repair is very important to us! We thank you for being a loyal customer and look forward to helping you in the future with any other garage door needs.

Carlos O Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Carlos O
Review:

Soner Erol was very professional. He assessed the situation and came up with the best solution. The work was performed promptly and efficiently. He made sure the system was operating as it should before he left. An asset to the company.

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A Response from: Doug

Hey Ken! Thank you for the kind words regarding your experience with Precision. Soner is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs.

Sonny E Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Sonny E
Review:

Service was excellent done quickly and competently. When I need more work I will certainly call Precision.

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A Response from: Doug

Thanks for the review, Wayne! We look forward to helping you with any future garage door needs!

Leo R Service Provided:

Garage Door Repair


Service Technician Team : Leo R
Review:

I had an issue with my garage door not opening or closing after having to manually operate. Carlos fixed it in no time, was very professional and answered all my questions. Thank you for great service. I will not hesitate to contact you in the future. I really appreciated all the email and phone contacts prior to Carlos' arrival too. It was very considerate.

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A Response from: Doug

Thanks for the review, Roxanne! We know your time is important, so keeping you updated about the arrival time of your technician helps you make the most of your day. Thank you for choosing Precision for your garage door repair.

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
Review:

The technician Sonny was very friendly and professional. He explains all of options available to us. His demeaner was calm and relax which made my wife and I feel no pressure to buy. To bad he is not an installer to come back and do the installation. Very nice person!

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A Response from: Doug

Thank you for the review, David! Sonny has been with the company for a while, and he's a wonderful member of the team. We love when customers also recognize his kindness and professionalism! Thank you for choosing Precision Garage Door! We're excited to see the newly installed garage doors!

Sonny E Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : Sonny E
Review:

Leo was polite and knowledgeable. Thank you for prompt service.

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Leo R Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : Leo R
Review:

Mike was very efficient, pleasant and fully knowledgeable about the garage doors.

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Michael G Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Door Designers: Michael G
Review:

I called Precision yesterday afternoon and they sent their technician, Leo, first thing this morning. Leo was courteous, wore an industrial mask and Lysoled every surface he touched. Most importantly, he fixed my garage door in a timely and professional manner. I highly recommend this company.

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Leo R Service Provided:

Garage Door Repair


Service Technician Team : Leo R
Review:

Mike was wonderful! Came out right away. Gave me full details and estimate before performing his work. Very friendly, courteous, professional. No pressure from him, just straight forward details as to what was needed for repairs. He did a fantastic job. I highly recommend this company. Thank you again!

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Michael G Service Provided:

Broken Garage Door Spring Repair


Door Designers: Michael G
Review:

Excellent job

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Michael G Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Door Designers: Michael G
Review:

Quick service, willing to give a preliminary quote over the phone. Up to date appointment tracking. Technician was very courteous, explained things carefully and did not rush.

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Leo R Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Leo R
Review:

Leonardo was great. Diagnosed the problem with the Garage door right away and had all the necessary parts to fix it on the spot. I would highly recomend him and Precision Garage door service

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Leo R Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technician Team : Leo R
Review:

Precision had previously installed new lift motors and did a good job, the technician was polite and competent and explained all details of the work and bill. I would recommend them highly to others

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Leo R Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Leo R
Review:

Very professional, friendly and prompt. Job completed on the same day.

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Michael G Service Provided:

Garage Door Repair


Product:

Rollers


Door Designers: Michael G
Review:

Carlos was excellent to work with. He did a through inspection, explained everything to me in a way I could understand and made his profession recommendation. He was extremely professional and personable. I felt comfortable having him in my home. Precision sent emails and texts reminding me of appointments and sending a picture of the technician that would be arriving at my home. Very nice touch!

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Carlos O Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technician Team : Carlos O
Review:

I had an emergency regarding my garage door later Friday afternoon . I called the company I had used in the past and they couldn’t come until Monday. Precision garage doors came out Saturday morning. Carlos arrived and was great. Took pictures and let me know what was going on. I couldn’t be happier with his professionalism and ability to work till the job got done!

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Carlos O Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technician Team : Carlos O
Review:

Leo was very professional, courteous and prompt. He called me with an estimate of when he was going to be here and also called me when he was on his way. I've used Precision Door service in the past and will continue to use them.

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Leo R Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Leo R
Review:

I have to say I’m very pleased with the work Leo did! My 3 year old garage wouldn’t go up after the bolts came out of the wall. I wasn’t happy about this, especially with my home being a new build. My neighbor gave me a couple mail flyers she had and Precision was one of them. I didn’t know what to expect or how much it would cost, so I called and asked for a quote. They scheduled a technician to come out the next day. He was very professional by showing up when he said he would and by letting me know what he was going to do. After the repair he showed me what he did to remedy the problem and that made me happy. I would definitely recommend these guys to anyone. Thank you!

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Leo R Service Provided:

Garage Door Repair


Service Technician Team : Leo R
Review:

Precision Door Service came out same day, and was on time and called to provide timing updates within the time window. Carlos was very helpful and quickly fixed our garage door issue. The pricing was very fair and the service was fantastic. We would definitely use Precision again!

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Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
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Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824