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Read what people are saying
about Precision Garage Door in:

Norwalk/ Westport Area, CT

Precision Garage Door of Fairfield County CT
has received 394 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good afternoon, I am writing this letter on Monday, December 2nd while your people are installing the new garage door. According to Julio Arellano, you have the following problem: The garage door consists of 4 panels, which according to your Proposal Specification and Service Estimate were supposed to be flat almond or the same as all other doors in our Condominium Complex. Instead, all panels came of different design, which not only does not correspond to your Specification, not only look ugly, but differ from other doors in the Condominium complex and prohibited by Condominium Association. Julio told me that that Precision Door must replace two panels to match the other doors in the complex and to meet your Proposal Specification. He estimated the remaining job to take half an hour. I made a call to your office today, talked to Sarah, and we all agreed that I would make my final payment in the amount of $1,200 only after Precision Doors replace two panels and the job is fully completed. Thank you, Alexander Donder.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh Giron/service tech promptly arrived at my home when he said he would. True pro he is!! Highly recommend him.

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Joshua G Service Provided:
Garage Door Repair

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A great experience. Would definitely call them again! Great communication before visit and prompt. Joshua explained the problem and presented me with a few options. Fixed on the spot. Extremely happy!!!!!

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Joshua G Service Provided:
Garage Door Repair

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My cable broke on my garage door opener and I was stuck in the garage with no car. I called and Jeffrey came right out and explained what has happened and what needed to be fixed. He was terrific! Thank you for the prompt attention and for sending a fabulous technician!

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Jeffrey B Service Provided:
Garage Door Repair

Service Technician Team : Jeffrey B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a minor repair that involved the sensor lights. Jeff came out on time and did a great job. Company let me know exactly who and when he would be there. I would definitely use them again

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Jeffrey B Service Provided:
Garage Door Opener Repair

Service Technician Team : Jeffrey B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Carlos evaluated our issue with our keypad and determined that the contacts for the numbers were worn. He was able to quickly replace the keypad and we were back up and working with our garage in about a half hour. Since he arrived at the early in the day the service had zero impact on our schedule. To top it off he was an absolute pleasure to work with.

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Carlos O Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Carlos O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh Giron excellent repairman

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Joshua G Service Provided:
Garage Door Repair

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Believe all of the 5-star reviews! I spent a ton of time researching garage door companies, I chose Precision

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Joshua G Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joshua was professional, courteous and knowledgeable. He explained our options and performed the option we chose with speed and precision. Would definetely use Precision again and recommend them to others.

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Joshua G Service Provided:
Garage Door Opener Repair

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Doors service is superb. There response is fast. Their team is a pleasure to work with. And Great communication

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Joshua G Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was courteous, meticulous and understand my needs. He took care to explain the details, and perform the task to esthetic, and value. It was great experience.

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Joshua G Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision installed a keypad for my garage door this morning. The installer arrived when he said he would, installed the keypad in about 10 minutes and the price was reasonable, which is rare nowadays. I was very happy with that.

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Joshua G Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Service!! service rep. Carlos Ortiz went above and beyond to meet my needs. Great service, great company to do business with.

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Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Customer service has been very helpful. I am pleased with the service and my new garage doors installed today.

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Julian Z Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Julian Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Arrived when they said they would, gave me appropriate options to support replacing my garage door and hardware and installed same day. Was a great experience!

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Carlos O Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Carlos O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Within a half hour of my email to Precision regarding issues opening and closing the garage door and my signing up for a service call, I recieved a text from Rob the service manager asking for more specifics to expedite fixing the problem. Communication was excellent - confirming the appointment date/time by emails and texts, and advising me the day of the appointment that the technician Carlos would be doing the work. Carlos texted and left a VM of his ETA and arrived punctually. He concisely explained what was needed, provided options, and immediately went to work. He did a fabulous job and the door now opens and closes like new! I highly recommend this company and will definitely use them for any future garage door issues.

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Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. This service man was here within two hours fixed my garage door and left. Our service man was a very polite gentleman, and I can’t say enough good things about him.

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Jeffrey B Service Provided:
Garage Door Repair

Service Technician Team : Jeffrey B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleasant to deal with from front office to technician. The technician arrived on time, called ahead, and was very courteous and efficient. Couldnt ask for more and the price was fair.

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Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional staff and great service

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

WE have used Precision before and were always happy and completely please with all aspects of the work. This time we had a broken spring on one door and minor problems with two other doors. Precision reacted quickly and with excellent communications. At the appointed hour, Joshua Giron appeared and with limited space we can say that everything that he did was picture perfect. We have managed thousands, yes thousands of people, and this fellow Joshua is tops in technical competence, customer relations, accounting and all other aspects of the job. We want to sure that Brandon Falone (sp) and the President read this. Your Joshua should be your model for superior service, Please acknowledge this note so we can be sure that you recieved the word. Thank you and thanks for that service.

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Joshua G Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision couldn't have been any better! I scheduled the call to come look at my garage doors early morning and they were at my home the same day. Carlos was incredible! He was so knowledgable, helpful and patient. He assessed the situation and gave me options. Once we made a decision, the doors were fixed the same day. He took the time to explain what he was doing, what was being installed and how to use the system. I would highly recommend Precision to anyone and if you get Carlos Ortiz you are very lucky!

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Carlos O Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Carlos O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really appreciated the prompt and thorough repairs and tune-up on my garage doors today. Jeffrey and his assistant were a pleasure to work with. Very polite and willing to accommodate all of my requests.

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Jeffrey B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jeffrey B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excellent job, fixed the garage door and we are very happy.

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Joshua G Service Provided:
Garage Door Repair

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called in the morning and within a few hours Joshua called and said he was on the way. He arrived promptly, looked at the problem with the garage door. He then let me know options. Once we decided he fixed it. He was very professional. We will use Precision again if we need to! We needed more than the springs replaced but I was only able to select one item.

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Joshua G Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Joshua G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle was extremely professional in all respects.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Original installation was in 2020, and was done well. Needed a battery replacement and Precision was prompt in scheduling the appointment with a range of alternatives. Jeffrey B., the service tech was friendly, helpful, and knowledgeable. Highly recommend for new or repair work.

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Jeffrey B Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Jeffrey B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our service person, Carlos, was on time and a real pleasure to work with. He completed a great job in the time frame quoted and we are extremely happy with his work. I will be referring your company and Carlos at any opportunity I get, Thanks so much for your service,

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Carlos O Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Carlos O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was nice they were able to come out the same day and quickly fix the issues. Technician was friendly and did a good job. However, in my opinion, the service was way over-priced.

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Carlos O Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Carlos O
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yesterday I had Jeff come to fix a problem with my garage door.I have had many service people over my 37 years living here,but none have been as kind and caring as this young man.Very,very knowledgeable,fixed my problem in about 20 min,and never charged me. Doug,you are so lucky to have Jeff on your team. Plus,I received two calls,giving me a time that he would be at my house. Who does that anymore? Will recommend your company to everyone. Thank you so much Doug,and many thanks to Jeff. Happy holidays.

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Jeffrey B Service Provided:
Garage Door Opener Repair

Service Technician Team : Jeffrey B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joshua came today for routine maintenance. Precision in Fairfield has amazing customer service to begin with and Joshua kept that standard going. Not only was he really communicative, he was patient, took care, and super friendly. Very thankful for this branch of precision and will continue to use them in the future.

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Joshua G Service Provided:
Garage Door Repair

Service Technician Team : Joshua G
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Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824