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Read what people are saying
about Precision Garage Door in:

Norwalk/ Westport Area, CT

Precision Garage Door of Fairfield County CT
has received 295 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Carlos and Carl were informative, efficient, and over-all good guys who diagnosed the problem and replaced what needed to be done. I highly recommend Precision !

- Jim Deary

A Response from: Doug

Hi Jim! Thank you for choosing Precision! We love to hear about the impression our technicians are making while repairing garage doors. We look forward to helping with any future garage door needs.

Carlos O Service Provided:

Garage Door Opener Install


Service Technician Team : Carlos O
Review:

We don’t usually write reviews as everyone seems to request them for literally everything you purchase online and/or any/all services rendered but we were really so impressed by Julian our tech who was so great. Julian was very professional,personable,efficient and thorough. Very knowledgeable and detail oriented and knows his stuff. It is also so nice to see someone who seems to genuinely like and therefore excels at his work. Thanks for doing a great job replacing our garage door opener and bringing us (and our now quiet garage door) into the 21st century. We also appreciate the affordable rates for high quality work. Will certainly highly recommend!

- James Berube

A Response from: Doug

Hi James! Thanks for taking the time to leave a review! Julian is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door needs!

Julian V Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Julian V
Review:

Julian was friendly, knowledgeable and professional. He fixed the broken spring quickly. He also performed basic maintenance. Overall a very positive experience.

- Al Sunwoo

A Response from: Doug

Hi Al! Thank you for taking the time to leave a review! We love to hear about the impression our technicians are making on homeowners, so we appreciate you taking the time to acknowledge Julian's skills and professionalism. We look forward to helping with any future garage door repairs.

Julian V Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Julian V
Review:

precision has lots of positive reviews. They are great to deal with. Very efficient in setting your appointment and great communication. Carlos was great to work with and did a really good job. I highly recommend them

- Jeffrey Hunter

A Response from: Doug

Hi Jeffrey! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. Thank you for choosing Precision!

Carlos O Service Provided:

Garage Door Opener Install


Product:

Springs


Service Technician Team : Carlos O
Review:

Julian arrived on time (even a bit early) and diagnosed the problem with my automatic garage door in no time at all. He was pleasant and knowledgeable and made the repairs efficiently. Could not ask for better service.

- Barbara Roche

A Response from: Doug

Hi Barbara! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Julian V Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Julian V
Review:

Sonny was a great help today fixing a long existing garage door failure. He explained all of the options, was ready to do the repairs same day and now the door operates like new. Happy to have a warranty in case something goes awry but doubt I’ll need it.

- Seth Hopson

A Response from: Doug

Hi Seth! Thank you for leaving a review! Having a fully stocked truck allows our technicians to repair your garage door at the very same appointment, eliminating the need for any more time, money, or appointments. We look forward to helping with any future garage door needs.

Sonny E Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Sonny E
Review:

They came when they said they would. The were friendly and knowledgeable and showed me options for repairs or replacement. Work was done quickly and reasonably and we were very happy.

- Matt White

A Response from: Doug

Hey Matt! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Julian's skills and professionalism. We look forward to helping with any future garage door needs.

Julian V Service Provided:

Garage Door Opener Repair


Service Technician Team : Julian V
Review:

Carlos and Eddie did a great job repairing one of my garage doors. They were on time, explained everything in advance, gave me an estimate, and reviewed the work when they were finished. Very professional..I would highly recommend Precision, Carlos and Eddie.

- Bill Pellegrini

A Response from: Doug

Hi Bill! Thank you for choosing Precision! Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs. We look forward to helping with any future garage door needs.

Carlos O Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Carlos O
Review:

Overall the team was professional and very knowledgeable. I would recommend.

- Norwalk Resident

A Response from: Doug

Hi there! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs!

Sonny E Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Sonny E
Review:

Excellent service! I highly recommend. Thank you for taking the time to explain and program everything and for being so patient and courteous!

- Lynne Deaddio

A Response from: Doug

Hi Lynne! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your new garage door opener installation!

Sonny E Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Sonny E
Review:

Hire this company. Carlos the technician was excellent! He called before he arrived to tell me that he was on his way. Very polite and knowledgeable. Carlos assessed my garage issues and went over the cost for my approval. He was meticulous and now my doors work like new. He lived up to the company name -Precision. Precision is my company for all of my garage door needs from now on.

- Mark Baharian

A Response from: Doug

Hi Mark! Glad to hear you're a satisfied new customer! We appreciate you taking the time to leave a review about your experience with Precision! Reviews like this help other homeowners looking for garage door repair know that Precision is a name you can trust!

Carlos O Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Carlos O
Review:

Soner Erol did a great job on my garage door. He provided three options for me. Then finished the work accurately and promptly. I would highly recommend him and Precision Door.

- Bo Yang

Sonny E Service Provided:

Garage Door Opener Repair


Product:

Opener


Service Technician Team : Sonny E
Review:

Very friendly & professional service A++

- Steve Wargo

Carlos O Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Carlos O
Review:

Soner was great! Knowledgeable, helpful and got everything back up and running in less than a hour and a half. Highly recommend Precision and Soner for anyone that needs a quick repair or complete garage opener replacement. Thanks again!

- Adam Hofmeister

A Response from: Doug

Hi Adam! Thank you for taking the time to acknowledge Soner's skills and professionalism. We love to hear about the impression our techs are making on customers. We look forward to helping you with any future garage door needs!

Sonny E Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Sonny E
Review:

On Friday, a cable broke upon closing the garage door. I called Precision and Kelly was most helpful getting a technician scheduled as soon as possible. An appointment was scheduled for the next day Saturday. They kept me updated regarding when the technician would arrive. Carlos arrived and was very pleasant. He checked the operating system and told me that unfortunately a lot of the hardware was showing lots of wear and tear. Of course the estimate to fix everything was much higher than I expected (an unforeseen expense). He offered me a "senior" discount which I qualified and it brought down the cost. He replaced what was needed and then made sure I was satisfied. Very happy with the service and VERY pleased with Carlos. Just wished because I was a return customer that a "loyalty" discount could have been offered as well.

- Darli Ebling

A Response from: Doug

Hi Darli! Thank you for leaving such a wonderful review about your recent experience with Precision! Customer satisfaction, from the very first phone call to the garage door repair is very important to us! We thank you for being a loyal customer and look forward to helping you in the future with any other garage door needs.

Carlos O Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Carlos O
Review:

Got fabulous service from your technician Soner Erol, a very nice young man. He arrived on schedule, diagnosed the problem with my overhead door .. and quickly fixed it. I did not even have to ask whether it was covered by warranty. He immediately volunteered that my warranty meant that I owed no money for the service.

- Joyce Hergenhan

A Response from: Doug

Hi Joyce! Thank you for taking the time to share your experience with Precision! We love to hear about the impression our technicians make on homeowners when servicing their garage door. We look forward to helping you with any future garage door needs.

Sonny E Service Provided:

Garage Door Opener Repair


Service Technician Team : Sonny E
Review:

Soner Erol was very professional. He assessed the situation and came up with the best solution. The work was performed promptly and efficiently. He made sure the system was operating as it should before he left. An asset to the company.

- Ken Drew

A Response from: Doug

Hey Ken! Thank you for the kind words regarding your experience with Precision. Soner is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs.

Sonny E Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Sonny E
Review:

Very pleased with the quick service availability and the technician Soner Erol was excellent.

- Robin Kristoff

A Response from: Doug

Hi Robin! Thanks for choosing Precision! Soner is a great part of the Precision team, so we appreciate you taking the time to share the impression he made on you.

Sonny E Service Provided:

Garage Door Opener Repair


Service Technician Team : Sonny E
Review:

Garage door was doing a whole lot of shake, rattle and rolling. Called on Thursday, came on Saturday and fixed in 45 minutes. Replaced worn out rollers and pulleys.

- Peter Dunham

A Response from: Doug

Hi Peter! A noisy garage door can be a real headache. We're happy to hear Sonny was able to come out and help with your garage door repair. We look forward to helping you with any future garage door needs.

Sonny E Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Sonny E
Review:

Exceptional service

- Mike Giannone

Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

Leo was super knowledgeable and really forthcoming with information to help me understand the safest options available to me. He is a really pleasant person, and I appreciated his patience, knowledge and candor.

- Lori Pellicano

Leo R Service Provided:

Garage Door Opener Repair


Service Technician Team : Leo R
Review:

Leo was professional and knowledgeable and fast!

- James Balise

Leo R Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : Leo R
Review:

My old garage door opener was broken and I wasn't sure whether it could be repaired, but was hoping so because budget was a big concern. Brian the technician was professional, very pleasant and super efficient! He didn't have the part on his truck, so he called the warehouse and they didn't have it either. Given that it was a very old part, and LiftMaster has been behind in restocking old parts amid the pandemic, he suggested replacing the motor, sensors and keypad using the existing chain system. It was a more affordable solution than upgrading to an entirely new system. He didn't have the right motor in his truck, so he called and found a colleague nearby who had one and delivered one right away so Brian could get the work done. Very happy with the service.

- Stephanie Borise

A Response from: Doug

Thanks for the review, Stephanie! It seems like Brian exhausted all efforts to help you get a functioning, affordable new garage door opener! We're so happy he was able to help you and we really appreciate you taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust!

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

Leo did a great job. He responded to my service request within a half hour. He is very knowledgeable, efficient, personable and the work was performed in a professional manner. I would rate Leo a 5 star.

- Ross Mckeon

A Response from: Doug

Thanks for the review, Ross! We also think Leo deserves 5 stars! He's a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision!

Leo R Service Provided:

Garage Door Repair


Service Technician Team : Leo R
Review:

Service was excellent. All options clearly explained.

- Todd Weidenbaum

A Response from: Doug

Thanks for the review, Todd!

Michael G Service Provided:

Garage Door Repair


Door Designers: Michael G
Review:

Service was excellent done quickly and competently. When I need more work I will certainly call Precision.

- Wayne Mucci

A Response from: Doug

Thanks for the review, Wayne! We look forward to helping you with any future garage door needs!

Leo R Service Provided:

Garage Door Repair


Service Technician Team : Leo R
Review:

Schedling was simple and efficient. The tech showed up the day after we called and was professional and knowledgeable.

- Fred Fassman

A Response from: Doug

Thanks for the review, Fred! Reviews from satisfied customers help homeowners know that Precision is a name you can trust for your garage door repair!

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
Review:

I had an issue with my garage door not opening or closing after having to manually operate. Carlos fixed it in no time, was very professional and answered all my questions. Thank you for great service. I will not hesitate to contact you in the future. I really appreciated all the email and phone contacts prior to Carlos' arrival too. It was very considerate.

- Roxanne K

A Response from: Doug

Thanks for the review, Roxanne! We know your time is important, so keeping you updated about the arrival time of your technician helps you make the most of your day. Thank you for choosing Precision for your garage door repair.

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
Review:

The technician, Leo, was very knowledgeable and got the door to operate normally. If it works like this for a while I'll be very happy. If not I will contact you again. He replaced the rollers and some circuit boards inside the motor housing. He also showed me how to connect my external remotes.

- George Steinberg

A Response from: Doug

Thanks for the review, George! We appreciate you taking the time to share your experience with Precision! We look forward to helping you with any garage door opener repairs in the (distant) future! Thank you for choosing Precision!

Leo R Service Provided:

Garage Door Opener Repair


Service Technician Team : Leo R
Review:

Spring broke on our 60 yr old garage door and trapped our cars inside. I called for service and was accommodated same day. Soner arrived and got garage door opened and I removed our cars. Not surprised the cost to repair the old door mechanics was costly and ordered a new door on the spot. Soner was very helpful, professional, and complied with CDC virus guidelines!

- Martin Katz

A Response from: Doug

Thanks for the review, Martin! Sorry to hear about the garage door trouble, but we're glad Soner could help get the door opened. The health and safety of our customers and employees is essential, so we're taking the CDC virus guidelines seriously. Thanks for trusting Precision for your garage door repair needs and new garage door installation.

Sonny E Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Service Technician Team : Sonny E
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Stamford/ Greenwich Area

(203) 564-9771

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(203) 296-3960

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(203) 885-7827

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Ridgefield Area

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Shelton Area

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Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824