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about Precision Garage Door in:
Trumbull, CT
Precision Garage Door of Fairfield County CThas received 65 reviews, averaging 4.89 Stars:
Trumbull, CT
Product:
Service Technician Team : Carlos O
Trumbull, CT
The motor on our garage door went during a storm. Unfortunately, it raised the door before it went. The manual release was jammed. We called Precision and put in a service call. It was a Saturday afternoon. (Why do things only go on weekends or holidays?) Carlos got to our house in 20 minutes. He checked it out and said we needed a new motor. He got the release to work so we could close and lock the door. The garage is attached, so leaving it open was not an option. He came back the following week and replaced it in less than an hour. We could not be happier with the service. I'm sure the motor on our other garage door will probably go before too long. I will definitely call them again. Fast and courteous! I would highly reccomend them.
- Mary G.
Product:
Service Technician Team : Carlos O
Trumbull, CT
Individual came to my house for a free quote after I submitted an inquiry in the website. He gave me the run down of the items and I was floored by the cost. Literally double what another local company quoted me. Once I told the technician to send me an email with the quote and I would think about it, he asked if I was familiar with the $70 service fee that I had to pay him. I said this wasn’t a service call, it was a quote and I would not pay a $70 service fee. The tech then said that if I purchased $100 or more from him he would waive the fee. As he is bartering for this fee, I got an email from the company with an invoice for $0.00 saying thank you. I then showed this to the tech and he said how weird that was then got in the van and left. I feel like they were trying to pull a fast one and pressure me into some kind of purchase. I wonder how many people fell for this.
- David Pearson
Trumbull, CT
Jeffrey was very professional and courteous. Was at my address in a timely fashion. Explained my options. Installed a new garage opener. Did not leave until I understood everything.
- Charlotte Guedes
Product:
Service Technician Team : Jeffrey B
Trumbull, CT
One of my garage doors wouldn’t go go down all the way. I had a coupon for Precision garage doors. When I called, they were very courteous and gave me an appt the next day. Joshua, my technician analyzed the problem, told me the cost based on the age of the door(very old) fixing the immediate problem, and the cost replacing more parts to upgrade system. I was extremely satisfied and recommend Precision highly!
- Madeline Mark
Trumbull, CT
Carlos the technician was excellent and solved the problem.
- Sriani Chinnieh
Trumbull, CT
Doug, Your professional staff made the installation and coding steps quite easy. The quality of the work was exceptional. Your installer, Angel, was extremely helpful and made the whole process very painless. Thank you for your very courteous and professional staff.
- Joseph Charno
Trumbull, CT
I just want to thank Jeffrey for all his help in fixing my garage door. On time very professional and friendly. Thank you again
- Charlene Quill
Trumbull, CT
I highly recommend them! Joshua was very professional, honest and thorough. He figured out our problem in less than 5 minutes after we had described the issues we were having. Everyone was very kind and we had an easy time making an appointment. They were here within same week that I called. Great service and quality of product!
- Joseph Humphries
Trumbull, CT
Jeffrey Barrales, the technician, arrived on time and within 30 minutes of making the appointment. He was courteous and professional. I selected Precision as website indicated they had Saturday hours and could fix the problem today, which they did. The repair costs were a little on the pricey side but I would recommend them. Jeffrey did good work and explained everything as well as the cost prior to starting the work. He also explained everything that he did upon completing the work. Again, job well done! John W Trumbull, CT
- John A Watts
Product:
Service Technician Team : Jeffrey B
Trumbull, CT
First of all loved having a photo of the technician who was on their way, followed by phone call saying how far away he was. Service was thorough and had options. Decided on the repair at the moment as the other estimates were just out of my pocket at this time. Recommend to anyone who needs garage doors and or repairs. Audrey Tiesler Trumbull
- Audrey Tiesler
Product:
Service Technician Team : Carlos O
Trumbull, CT
Carlos was fantastic. Quick installation followed by terrific instructions!
- Martin Lalli
Product:
Service Technician Team : Carlos O
Trumbull, CT
Excellent service from Alexie. He know his stuff and did the installation and programmed my remotes and the garage too. Very pleased with him. You are lucky to face him
- Sriani Chinnieh
Trumbull, CT
Timely, professional staff. Effective repairs.
- John Heins
Trumbull, CT
Service excellent! Prices are crazy high!! Carlos installed a new lift master garage door opener and new hardware on an almost 60 year old garage door. The door is nearly silent!! Excellent job. Precision Garage Door Service chose to charge me $2029 for this. I priced all the parts on line. $774 Even if I add the 3 hours of labor at $150/hr total is $1284. Even if I add $200 extra for them to stock the parts and run the repair truck gas secretaries office etc. total is still $1484. So overall I think I paid about $550 over a reasonable cost for the service.
- Michael Rudolph
Product:
Service Technician Team : Carlos O
Trumbull, CT
Technicians were courteous and respectful. Helped me figure out the least expensive way to solve the issue at hand. Repairs were done promptly and professionally. I would recommend them.
- Richard Horton
Hi Richard! Giving repair options allows homeowners to choose a solution they are comfortable with for their garage door repair. Thanks for choosing Precision!
Trumbull, CT
The garage door technician, Leo Rosado, did a great job in fixing my two garage doors. He arrived on time, explained everything he was going to do and gave me some options to chose from. I highly recommend Precision Door Service and Leo Rosado.
- Matthew Detroy
Trumbull, CT
Please send me a receipt for today's work.
- James Carriero
Trumbull, CT
Two young fella's were here to install a new battery for the overhead door. While here they fixed another problem that I had with the door closing when the sun was shinning on it. The laser lights near the floor were out of alignment. They were really nice young men. Of course I would recommend Precision to anyone who needs help with their overhead door.
- Gregory Fray
Hi Gregory! We're glad our team members were able to help you with your garage door issues. By helping to align the safety eyes, they eliminated the risk of any danger and prevented you from having to make another service call appointment, which saves you time and money. Thank you for choosing Precision!
Trumbull, CT
Absolutely a 5 star rating for Sonny and team. First time I used the company. Very impressive. Very professional and courteous service from Sonny and his technician. They go above and beyond whilst also being very polite and fairly priced. Diagnostics are very comprehensive and helpful recommendations on maintenance and future services. I would Highly recommend Sonny and team.
- Frank Cilurzo
Hey Frank! Thank you so much for taking the time to share your experience with Precision! We love hearing from new customers! We look forward to helping you with any future garage door needs!
Trumbull, CT
Carlos did an outstanding job. First diagnosing our issue and repairing it, then showing us the weakness in our door system. He gave us all options without pressuring us to make a decision, giving us all pricing and consequences. Once we made a decision he did a great job. Our garage door works so much better. As this is one of our main entranceway, it was important to put this in prime condition. I would highly recommend Carlos to family and friends. Precision Door Service is a first rate company. Customer satisfaction and Communication with customers are wonderful part of their service.
- Joyce Michaels
Thanks for the review, Joyce! Communication is very important to us, from the arrival time of the tech to the explanation of garage door issues and solution options without pressure. Thank you for sharing your experience with Precision!
Trumbull, CT
I appreciate the call ahead service keeping me updated on the arrival of my technician. When he arrived, he was very efficient. He fixed the door right away and gave very thorough instructions on how it works.
- Kristi Nayden
Trumbull, CT
Technician was friendly, courteous, and knowledgeable.
- Andrea Mills
Trumbull, CT
We had an issue with our garage door not opening. Julian was sent out to fix it. He arrived on time and explained in detail has he did the job. He also noticed an issue with the other door and fixed it right away. This I truly appreciate.
- Felix Okh
Trumbull, CT
Brian was clean, very much informing Quick, But really a bit EXPENSIVE.. Liftmaster by itself is probably $240-$280 plus install I was charged $638.oo with install which took less then 35 minutes....He did give me a extra clicker.... Thats $300/hr for install... ????????? I should have called for another company for comparison.... F Fricke Trumbull, CT
- Fred Fricke
Trumbull, CT
We have used Precision Door Service in the past, and they continue to be our go-to resource when we need service. They are responsive, reliable and provide exceptional service. We needed to have the backup battery replaced and Jacob, the technician who handled our call, did a marvelous job in adjusting the doors and servicing the opener. Highly recommended!
- Henry Soch
Product:
Trumbull, CT
Leo is good. Went right to the job. Did the work quickly and correctly, was very pleasant, checked the doors and drive systems and assured me that all was well. A good man and a valued employee to you.
- Harris Greenberg
Trumbull, CT
Technician call to say what time he would be there and he showed up right on time. Very nice and polite. Explained everything and went about his business. Job well done.
- Tom Anrico
Trumbull, CT
I would definitely recommend Precision Door. Leo could not have been more professional, friendly and knowledgeable about garage door openers. He was on time and explained the 3 different options of garage door openers I had a choice of. He worked quickly and neatly.
- Jane Fino
Trumbull, CT
Excellent service! Leo was knowledgeable, friendly, and very professional. Would highly recommend this company for your garage door needs.
- Jeanine Defalco
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
Fast, friendly and knowledgeable service. What more can you ask for. Carlos will take care of any door issues that you have.
- Gregg Ferguson