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Without exaggeration, my experience today with Precision Garage Door Service was nothing short of exceptional. They came out same day from when I called. But worth pointing out was the technician who serviced the door. His name was Mike Mirzobek. Mike is truly amongst the most professional and pleasant people who have ever worked at my house. His level of explanation regarding the various options I had to repair the door was very helpful. He was orderly and clean. The repair was perfect. Many others have lots to learn from Mike and his approach to professionalism. Thank you for the great service.

- Chris Mendola

Outstanding service! The coil/spring on one of our garage doors snapped in half. I called and made an appointment and a repair man, David, who was very professional, came out to my house within approximately an hour after my call to do the replacement of the coil and he also replaced the two cables for the door with far more sturdy ones. The service itself took a little over 30 minutes and the results were perfect. I was stunned by how quickly I was able to get someone to come out and do the repairs. In my prior experiences with other garage door repair companies, it has taken several days before I could get an appointment for the repairs. I highly recommend Precision Overhead Garage Door. They are the best!

- Patrick Caulfield

We wanted to replace our Genie garage door openers (that were installed in 1999!) with new Genie garage door openers that had a battery back up and lights, since our old models did not. We found Precision Garage Door of Fairfield County CT on the Genie website and we are absolutely thrilled with how easy and quick it was working with Precision Garage Door of Fairfield County CT. Their communication with the customer is the best I have ever experienced. Gafur was our expert installer. He asked us questions about our concerns, he inspected everything, garage door, springs, and explained what is included in the purchase. Gafur provided options based on our request for light and battery back up feature, and we were very pleased that he was able to begin the installation same day. Once complete, he walked us through everything. We are extremely happy we contacted Precision Garage Door of Fairfield County CT to replace/install new Genie garage door openers, we are also very comfortable now that Gafur did a complete inspection of every component of the garage door, springs, rollers, and provided new outdoor key pads, remotes and indoor opener. Thank you, we highly recommend Precision Garage Door of Fairfield County CT.

- Mary And Ed Freeland

Very pleased with the young man who serviced us. Will definitely call Pricision for any future needs.

- Anne Byron

Extremely professional, competent, and trustworthy!

- Michael Fernandes

Amazingly fast and precise service Joshua was terrific!

- Larry & Clara Kahn

Precision (Gafur specifically) was excellent. He let me know when he would arrive and updated me on his progress. When he arrived he was very personable and professional. My original call was to repair a broken spring that prevented my garage door from opening, but after his careful and thorough inspection, it was determined that much more was required. In the end I had much of the entire system replaced including the motor and several parts that needed to be updated and replaced. Gafur was fast and efficient and the work was completed quickly. He also helped me set up the system to include guiding me through setting up WiFi access to the garage and creating new passwords for the unit. He was a pleasure. Thank you Pecision for you quick response to my request for help and for sending Gafur. I would definitely recommend your company to anyone needing any garage-related work done professionally and expeditiously.

- Paul Schick

Fast, friendly and knowledgeable service. What more can you ask for. Carlos will take care of any door issues that you have.

- Gregg Ferguson

Carlos, our repair person, was extremely thorough, polite and efficient, a complete professional! He diagnosed the problem very quickly, and definitely met my expectations. Thank you!!

- Ian Silverstein

Service was professional and problem was fixed. My average rating is because I asked how much the service call was and the woman on the phone told me $69.00. I was charged $103.38 added fees were not explained to me.

- Catherine Auger

The motor on our garage door went during a storm. Unfortunately, it raised the door before it went. The manual release was jammed. We called Precision and put in a service call. It was a Saturday afternoon. (Why do things only go on weekends or holidays?) Carlos got to our house in 20 minutes. He checked it out and said we needed a new motor. He got the release to work so we could close and lock the door. The garage is attached, so leaving it open was not an option. He came back the following week and replaced it in less than an hour. We could not be happier with the service. I'm sure the motor on our other garage door will probably go before too long. I will definitely call them again. Fast and courteous! I would highly reccomend them.

- Mary G.

Individual came to my house for a free quote after I submitted an inquiry in the website. He gave me the run down of the items and I was floored by the cost. Literally double what another local company quoted me. Once I told the technician to send me an email with the quote and I would think about it, he asked if I was familiar with the $70 service fee that I had to pay him. I said this wasn’t a service call, it was a quote and I would not pay a $70 service fee. The tech then said that if I purchased $100 or more from him he would waive the fee. As he is bartering for this fee, I got an email from the company with an invoice for $0.00 saying thank you. I then showed this to the tech and he said how weird that was then got in the van and left. I feel like they were trying to pull a fast one and pressure me into some kind of purchase. I wonder how many people fell for this.

- David Pearson

I read all the reviews on Precision and looked them up on BBB and was extremely happy with what I read. I called and within a couple of hours Joshua called me and told me he was on his way. He was so knowledgeable and explained everything to me. I highly recommend Precision and Joshua. I know if I call they will be here.

- Debbie

I am so happy was I was able to get service on weekend. The tech Jeff b, was a great communicator and knowledgeable. I am please was the service. He also let me know of the other services the company offered. The garage door is now working. Get job Jeff .

- Antoinette Rhodes

Jeffrey was very professional and courteous. Was at my address in a timely fashion. Explained my options. Installed a new garage opener. Did not leave until I understood everything.

- Charlotte Guedes

Knowledgeable technician. Problem was solved the first visit. Highly recommended. Same day service.

- R. Reyes

Everything was fine, Jeff is a Courteous professional guy Very satisfied with the work and price… will call again with any future problems Thanks and Happy Hollidays !!!!

- Joe Volpicella

This was my first experience with Precision Overhead Garage Door Service and I can highly recommend it! The online appointment sign-up was thorough and easy. They kept in touch via text and email to notify me they had received my request, when they would arrive and the name and credentials of the technician. The day of, they contacted me with their arrival time. The technician, Alexis, was polite and knowledgeable. He asked about my garage door problems, checked them himself and set to work to fix and do maintenance on both doors as requested. We were very satisfied with service we received. Thank you!

- Carolyn Stubbs

He was very knowledgeable and explained to me what to expect.

- Jamie Rock

One of my garage doors wouldn’t go go down all the way. I had a coupon for Precision garage doors. When I called, they were very courteous and gave me an appt the next day. Joshua, my technician analyzed the problem, told me the cost based on the age of the door(very old) fixing the immediate problem, and the cost replacing more parts to upgrade system. I was extremely satisfied and recommend Precision highly!

- Madeline Mark

Carlos the technician was excellent and solved the problem.

- Sriani Chinnieh

Joshua was one of the nicest people I ever meet. He explained everything before he started and gave me a time schedule. He completed the tasks and made sure I saw and understood what he did. He went far above what he needed to do and say, It was a please having him and I would never cll any other place to have any kind of garage door work done. Thank you all. Judy

- Judy Conroy

I'm am very satisfied with the quality of work and professionalism of the staff and technicians at precision. I would definitely recommend this company to consumers.

- Clarence Reed

Doug, Your professional staff made the installation and coding steps quite easy. The quality of the work was exceptional. Your installer, Angel, was extremely helpful and made the whole process very painless. Thank you for your very courteous and professional staff.

- Joseph Charno

Our garage door had malfunctioned and we were unable to get our car out. Precision fielded our call with a competent human being (Liz), politely explained capabilities and got us on their repair schedule for the next AM. Carlos Ortiz arrived on time and examined the door, promised we’d get things operational quickly that day, clearly explained options for repair (just enough, good, better, best), and then cheerfully and professionally performed the work. Whatever we’d chosen to do, he had the parts on the truck. He left our garage cleaner than he found it. We’ll use Precision again.

- Doug Scott

My service technician Jeffrey bárrales was very personable and knowledgeable of his job.He communicated with me and was able to do the job within my budget. I would definitely have him back for any service in the future.l highly recommend him.

- Alan Unger

I just want to thank Jeffrey for all his help in fixing my garage door. On time very professional and friendly. Thank you again

- Charlene Quill

Have used you on the past and was happy with your service

- Stanley Miesionczek

GREAT

- Dave Pichard

I highly recommend them! Joshua was very professional, honest and thorough. He figured out our problem in less than 5 minutes after we had described the issues we were having. Everyone was very kind and we had an easy time making an appointment. They were here within same week that I called. Great service and quality of product!

- Joseph Humphries