Review:

Precision "tuned up" our three doors in May. In August, a near 20 year-old opener failed and Carlos came to examine and diagnose. We decided to install a new lift and the service was totally excellent. We watched the mechanic do everything and his performance and communications were friendly professional, capable and complete. He certainly represented his company very well and the opener sings along as it works.

Review:

The two technicians were outstanding. We asked for an examination of three doors and advice as to what maintenance might be needed or desirable. That was done by Brian (with Jacob's excellent asistance). The work was done in speedy and professional form and Precision may well be proud of these two employees. The total invoice was just under $800.00 as estimated. What we do not like is that labor and materials are not split apart on the invoice. Thus cables @ $99.00 looks high and a spring does not cost over $200.00. Invoices should show labor and materials so the customer gets the idea of the degree of difficulty or special skills training that are needed or used. A satisfied customer, but disagree with the way charges are presented.

Review:

Leo was on time, friendly, and knowledgeable. He laid out options of repair vs. replacement of doors clearly. I chose to repair and Leo got the job done quickly and effectively. I would certainly recommend the company wholeheartedly.

Review:

Excellent service by Leo! Professional and efficient.

Review:

Julian V was great, did a thorough assessment of our doors, what needed immediate attention and what could wait, did a first-class job installing the new springs and rollers. I appreciate how quickly Precision was able to come out and fix the doors, and with the quality of the work. Thank you.

Review:

Service provided was excellent. Repairman knew the problem and was able to rectify and correct the difficulty that I was having opening the door. He installed a new motor, the old one was 24 years old. He worked quickly and the same day. He had all the supplies needed with him. He also replaced the original spring, which has rusted and was losing it's tensile strength. The service man was knowledgeable and neat. I appreciated being informed of his expected arrival as he proceeded through his work schedule for the day of my appointment.

Review:

Brian was super knowledgeable and very professional He was a pleasure to work with

Review:

Thrilled that technician called before scheduled time to give me an approximate time of arrival. He arrived at a few minutes early, was extremely courteous, and explained all aspects of what he was doing. Unfortunately, the problem was not with the garage door opener but due to lack of power (In condo where garage not attached to unit.) Would definitely use Precision again.

Review:

5 STARS! Today I met JOEL N, perhaps the best home repair technician I've ever had the pleasure to meet. What a wonderful young man. Courteous, focused, principled, and thoroughly engaging. He assessed my problem, offered a couple of options and proceeded to install my new opener with precision and pride. If Joel is not up for employee of the month/year; then he must have a cadre of outstanding colleagues. I'd recommend Joel to anyone without hesitation. Superb. Thank you Joel for your good work and gentlemanly spirit@! Cheers Don

Review:

Travis diagnosed quickly the problem I called with and repaired it. He noticed a huge problem with our other door, it was almost unattached from the wall! He repaired it and all is in working order!

Review:

Did a thorough job making repairs and it was done in a reasonable amount of time.

Review:

Francisco was extremely thorough and informed us of everything he was installing and how to use it properly. We were very satisfied with the job that he did and the entire experience with Precision. Our garage door broke in the morning and was repaired that afternoon - a testament to the quality service and efficiency of the company.

Review:

I saw your commercial & got a coupon in the mail for savings. So far, my experience has been positive. My technician who measured for the doors (Travis) is not only a terrific company representative... He is an exceptional communicator and has impeccable manners. I felt safe and listened to during the appointment for new garage door estimates. Travis's customer service skills and attention to detail are a 5 out of 5!!

Review:

Leo was professional and courteous. He analyzed the issue easily, and we are very satisfied with the service provided. Thanks!

Review:

This is our second time working with Precision, and true to form the technician was thorough, pleasant and efficient. He did not try to sell us anything we didn't need, and got our door up and running (pun intended) in no time! Excellent!!!

Review:

Very professional and reliable service.

Review:

My garage door opener would not work,so I had to open it manually . I had just gotten the value pack ads in the mail. There was an ad from Precision door service. I called and got a very nice person who got someone to come that day. Leo came and was so nice. He explained everything that had to be done. He did a great job. Thank you.

Review:

Despite the bitter cold outside (2-6 degrees) Bryan did an excellent job. I am very pleased with my new garage door opener. It is quiet and quick. What a huge difference from the old garage door opener. I will enjoy using it for years to come. Bryan explained everything about the door and how to keep it lubricated every year to keep it in great shape

Review:

Service was excellent! Travis was very knowledgeable and professional.

Review:

Initial responses were prompt and a most delightful technician. He was also knowledgeable.

Review:

***** Your team was in and out in no time with a great job. Thanks

Review:

tech was very nice.

Review:

Travis showed us the problems and did a good job with the repairs.

Review:

I needed same day help and they arrived within 90 min of my call. Travis was helpful, kind and quick. I'd definitely recommend them.

Review:

I have used Precision Overhead Garage Door Service to repair and replace our 20 year old garage door opener/remotes. It has been a pleasure dealing with them. Their technicians are very knowledgeable and courteous. And we are very happy with their product.

Review:

Your technicians were polite and knowledgeable and did not try to force a sale. I liked the fact that I could get an appointment very quickly. I bought a new garage door opener, new springs and rollers. Although I have 3 garage doors I only repaired the one that was presently broken and replaced the rollers on another door that needed replacing. The spring replacement was for the third door.

Review:

I needed an emergency repair to replace a broken door spring. The Precision team was responsive and informative. The appointment was set for the next morning; Justin, our service tech was on time, gave an estimate before starting the work and was efficient in completing the repair. I could not be more pleased.

Review:

Darren was professional and cordial. His explanations of the options available to achieve our goals were straightforward and easy to understand. Very good work! We also liked the inclusion of technician photos on your web site.

Review:

Travis was prompt, polite, professional, knowledgeable and efficient. He was thorough in his review of my electric doors and offered insightful and helpful suggestions. He was not at all pushy in a "salesman-like" way and was able to install preventative services right then and there.

Review:

Travis was fantastic. Was kind enough to wait for me as I was unexpectedly called away. He performed the service efficiently and the cost was well in line with expectations. I highly recommend Precision, and if possible, get Travis to do the work!