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about Precision Garage Door in:
Wilton, CT
Precision Garage Door of Fairfield County CThas received 61 reviews, averaging 5.00 Stars:
Wilton, CT
Product:
Service Technician Team : Joshua G
Wilton, CT
My cable broke on my garage door opener and I was stuck in the garage with no car. I called and Jeffrey came right out and explained what has happened and what needed to be fixed. He was terrific! Thank you for the prompt attention and for sending a fabulous technician!
- Geoff & Lynn Ashworth
Wilton, CT
Within a half hour of my email to Precision regarding issues opening and closing the garage door and my signing up for a service call, I recieved a text from Rob the service manager asking for more specifics to expedite fixing the problem. Communication was excellent - confirming the appointment date/time by emails and texts, and advising me the day of the appointment that the technician Carlos would be doing the work. Carlos texted and left a VM of his ETA and arrived punctually. He concisely explained what was needed, provided options, and immediately went to work. He did a fabulous job and the door now opens and closes like new! I highly recommend this company and will definitely use them for any future garage door issues.
- Elaine and Day Shields
Wilton, CT
Excellent service. This service man was here within two hours fixed my garage door and left. Our service man was a very polite gentleman, and I can’t say enough good things about him.
- Catherine & Alan Hogan
Wilton, CT
WE have used Precision before and were always happy and completely please with all aspects of the work. This time we had a broken spring on one door and minor problems with two other doors. Precision reacted quickly and with excellent communications. At the appointed hour, Joshua Giron appeared and with limited space we can say that everything that he did was picture perfect. We have managed thousands, yes thousands of people, and this fellow Joshua is tops in technical competence, customer relations, accounting and all other aspects of the job. We want to sure that Brandon Falone (sp) and the President read this. Your Joshua should be your model for superior service, Please acknowledge this note so we can be sure that you recieved the word. Thank you and thanks for that service.
- Ray Moskow
Product:
Service Technician Team : Joshua G
Wilton, CT
From the initial phone call to make an appointment, to the actual appointment the communication was excellent. I was dealt with in a sincere and polite manner throughout the process. The service tech Jeff was polite and efficient. High praise all around.
- Robin Lynch
Wilton, CT
Great service! Technician, Tyler, was friendly, polite and knowledgeable.
- Audrey Kirtz
Wilton, CT
5 Stars! Outstanding service by the whole team, who were very professional and went above and beyond. Resolved all the issues. Made suggestions and was flexible. Carlos was our repairman. Excellent work. Very detailed and explained the tasks well. Highly recommend Precision. Ask for Carlos. He'll get the job done right. Thank you.
- Dr Bill Schwendner
Product:
Wilton, CT
Joshua was fantastic! Very professional. I wish I had the initial install done by him and your company. Bill O'Connell
- Bill O'Connell
Wilton, CT
I was delighted to be able to book a service appointment for the next day online - without having to make a phone call! Jeff did a terrific job replacing the sensors on our (very old!) garage door openers. He tweaked the settings and also lubricated the rails and both doors work perfectly now. Thanks for doing a terrific job - I highly recommend Precision Overhead Garage Door!
- Christopher Bishop
Product:
Service Technician Team : Jeffrey B
Wilton, CT
Spring broke on our 60 yr old garage door and trapped our cars inside. I called for service and was accommodated same day. Soner arrived and got garage door opened and I removed our cars. Not surprised the cost to repair the old door mechanics was costly and ordered a new door on the spot. Soner was very helpful, professional, and complied with CDC virus guidelines!
- Martin Katz
Thanks for the review, Martin! Sorry to hear about the garage door trouble, but we're glad Soner could help get the door opened. The health and safety of our customers and employees is essential, so we're taking the CDC virus guidelines seriously. Thanks for trusting Precision for your garage door repair needs and new garage door installation.
Product:
Wilton, CT
I found Precision on-line and requested a quote. The technician, Mike G, listened to my needs and very quickly recommended my solution. It was simple, not a "heavy sell", and I feel very confident about the doors we ordered. So far, I am very pleased!
- Matthew Kehoe
Product:
Wilton, CT
Outstanding, prompt, courteous, service as always! I will only use PD for all service and installation needs! Pandemic or no pandemic!!
- Scott Fischer
Wilton, CT
Excellent service!!
- Elsie Odidshaw
Wilton, CT
Leo Rosado did an outstanding job of installing a new Lift Master wall mounted garage door opener in our garage on August 5, 2019. He was professional, efficient and friendly. He, patiently explained all the features and made sure everything working as it should His assistant, Danny was very helpfu too.
- Satish Adige
Wilton, CT
Leonard Reyes helped us so much! He did a thorough inspection and installed all new necessary hardware and a new motor appropriate for our heavy door size. He was very professional and knowledgeable and worked very quietly and efficiently...a great worker and a nice guy
- Lora Boyles
Product:
Wilton, CT
Brian Birchler prepared an estimate for garage door replacement. He clearly explained what would be replaced and took me through the whole process. He answered all my questions. He was totally professional and I could tell he knew what he was taking about. I had to select a service, even though I just got an estimate - you may want to fix the drop down menu.
- Daniel Campisi
Wilton, CT
Julian is a true professional. I will most definitely recommend and use your services for any future garage repair.
- Jacqueline Jeffress
Product:
Wilton, CT
Leo came to my home today to install a new garage door system. Leo was so friendly, professional, courteous , thorough and competent.. his work was impeccable and he explained the new system to me and made sure I was pleased with everything. He is a wonderful person and great representative for your company. Precision is the best! On time, easy to schedule, sends reminders for appointments etc.. 10 star rating!
- Julie Cromwell
Product:
Location Leader: Leo R
Wilton, CT
Precision "tuned up" our three doors in May. In August, a near 20 year-old opener failed and Carlos came to examine and diagnose. We decided to install a new lift and the service was totally excellent. We watched the mechanic do everything and his performance and communications were friendly professional, capable and complete. He certainly represented his company very well and the opener sings along as it works.
- Ray Moskow
Product:
Wilton, CT
The two technicians were outstanding. We asked for an examination of three doors and advice as to what maintenance might be needed or desirable. That was done by Brian (with Jacob's excellent asistance). The work was done in speedy and professional form and Precision may well be proud of these two employees. The total invoice was just under $800.00 as estimated. What we do not like is that labor and materials are not split apart on the invoice. Thus cables @ $99.00 looks high and a spring does not cost over $200.00. Invoices should show labor and materials so the customer gets the idea of the degree of difficulty or special skills training that are needed or used. A satisfied customer, but disagree with the way charges are presented.
- Ray
Product:
Service Technician Team : Brian B
Wilton, CT
Leo was on time, friendly, and knowledgeable. He laid out options of repair vs. replacement of doors clearly. I chose to repair and Leo got the job done quickly and effectively. I would certainly recommend the company wholeheartedly.
- Yvonne Fielden
Wilton, CT
Excellent service by Leo! Professional and efficient.
- Laurence Tucker
Product:
Location Leader: Leo R
Wilton, CT
Julian V was great, did a thorough assessment of our doors, what needed immediate attention and what could wait, did a first-class job installing the new springs and rollers. I appreciate how quickly Precision was able to come out and fix the doors, and with the quality of the work. Thank you.
- David Johnson
Product:
Wilton, CT
Service provided was excellent. Repairman knew the problem and was able to rectify and correct the difficulty that I was having opening the door. He installed a new motor, the old one was 24 years old. He worked quickly and the same day. He had all the supplies needed with him. He also replaced the original spring, which has rusted and was losing it's tensile strength. The service man was knowledgeable and neat. I appreciated being informed of his expected arrival as he proceeded through his work schedule for the day of my appointment.
- M.j. Fitzgibbon
Wilton, CT
Brian was super knowledgeable and very professional He was a pleasure to work with
- Max De Paola
Wilton, CT
Thrilled that technician called before scheduled time to give me an approximate time of arrival. He arrived at a few minutes early, was extremely courteous, and explained all aspects of what he was doing. Unfortunately, the problem was not with the garage door opener but due to lack of power (In condo where garage not attached to unit.) Would definitely use Precision again.
- Morlee Miller
Wilton, CT
5 STARS! Today I met JOEL N, perhaps the best home repair technician I've ever had the pleasure to meet. What a wonderful young man. Courteous, focused, principled, and thoroughly engaging. He assessed my problem, offered a couple of options and proceeded to install my new opener with precision and pride. If Joel is not up for employee of the month/year; then he must have a cadre of outstanding colleagues. I'd recommend Joel to anyone without hesitation. Superb. Thank you Joel for your good work and gentlemanly spirit@! Cheers Don
- Donald Sauvigne
Product:
Wilton, CT
Travis diagnosed quickly the problem I called with and repaired it. He noticed a huge problem with our other door, it was almost unattached from the wall! He repaired it and all is in working order!
- Mary Giordano
Wilton, CT
Did a thorough job making repairs and it was done in a reasonable amount of time.
- Michele Damato
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960Office: (203) 443-8569
30 Old Mill Plain Rd
Danbury, CT 06811
License
CT Home Improvement Contractor License:HIC.0629893
This is John Klein in Wilton and I'm happy to say that your Precision Garage Door Service company is one of the most efficient, well-run companies I've had the pleasure of dealing with in a very long time. The appointment was set up clearly and conveniently. The serviceman let me know exactly when he would arrive and kept me informed as to his progress. Upon arrival he quickly identified the problem and solved it within minutes. Something which had bugged me for months was handled in less than half an hour at a very reasonable price.
- John Klein