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about Precision Garage Door in:
Westport, CT
Precision Garage Door of Fairfield County CThas received 68 reviews, averaging 4.97 Stars:
Westport, CT
Product:
Service Technician Team : Jeffrey B
Westport, CT
Our garage door broke in the middle of the night. We knew right away we needed help. It wasn't something we could/should try fixing ourselves. We contacted Precision Door Service of Fairfield and immediately got an appointment the next morning. Joshua came, assessed the problem and provided on site feedback, a quote, and fixed the door this morning. We can't thank you enough for being reachable, responsive, professional, and available when we needed you!
- Keri Stedman
Westport, CT
I would give Jeff Barrales 10 stars if you had them. Jeff called about 30 min. before he came,very important for me to know timing. Not only was he very knowledgeable,but just about the nicest,kindest tech i Ave had here in a very long time. Love your company and loved Jeff. I would highly recommend Jeff and your company. Please keep up the great work. Many thanks, Cathy Malvasio
- Cathy Malvasio
Westport, CT
Our experience with Precision could not have been better.Julien was professional, polite, extremely knowledge and persistent in addressing our problem. We could not have been more pleased with the result. All of this on a Sunday afternoon.
- Don Caulfield
Product:
Service Technician Team : Julian V
Westport, CT
Aleksei did a good job. He was courteous and professional in discussing the problems and providing several alternatives. After he left we noticed that one of the panes of glass on the door was cracked.
- Robert Fox
Westport, CT
Great service - other service providers charge an upfront fee before any service is provided and some do not waive this when then providing the service. Precision waives the fee if $100+ repairs required. In this case only minor adjustments and application of lubricant required - did so at no charge! On my list of service providers to go to
- Marshall
Westport, CT
Joshua was very professional and explained everything to us with patience and detail. He was pleasant and had a kind mannerism about him. We were very happy with his service and highly recommend him to our friends.
- Maria Kivi
Westport, CT
We had the best experience today. Leonardo called with estimated time of arrival. Once he got here, he was very patient to learn and work through our concerns with our garage doors/openers. He went above and beyond to find solutions and implemented them well. He also tuned up both garage systems and replaced parts to make sure they were both working to optimal capacity. We couldn’t be happier with today’s service. Thank you Leonardo!
- Jenny Taubman
Westport, CT
Quick to schedule. Was on time. Communicated well and clear on the job and what was entailed. Gave options on what to do. Would recommend.
- Jay D
Westport, CT
Excellent service! Great quality of the work! Easy scheduling and on time arrival! Great communication! Very reasonable pricing! Will not use anyone else going forward.
- Robert Fishman
Westport, CT
5 stars! Very nice and professional. Took care of the problems expeditiously and neatly. Would use them again.
- Judy Gadzik
Westport, CT
Great service - on time, professional and friendly. Highly recommend.0
- Ian Overton
Westport, CT
Carlos and Carl were informative, efficient, and over-all good guys who diagnosed the problem and replaced what needed to be done. I highly recommend Precision !
- Jim Deary
Hi Jim! Thank you for choosing Precision! We love to hear about the impression our technicians are making while repairing garage doors. We look forward to helping with any future garage door needs.
Westport, CT
Julian was friendly, knowledgeable and professional. He fixed the broken spring quickly. He also performed basic maintenance. Overall a very positive experience.
- Al Sunwoo
Hi Al! Thank you for taking the time to leave a review! We love to hear about the impression our technicians are making on homeowners, so we appreciate you taking the time to acknowledge Julian's skills and professionalism. We look forward to helping with any future garage door repairs.
Westport, CT
Sonny was a great help today fixing a long existing garage door failure. He explained all of the options, was ready to do the repairs same day and now the door operates like new. Happy to have a warranty in case something goes awry but doubt I’ll need it.
- Seth Hopson
Hi Seth! Thank you for leaving a review! Having a fully stocked truck allows our technicians to repair your garage door at the very same appointment, eliminating the need for any more time, money, or appointments. We look forward to helping with any future garage door needs.
Product:
Westport, CT
Soner was great! Knowledgeable, helpful and got everything back up and running in less than a hour and a half. Highly recommend Precision and Soner for anyone that needs a quick repair or complete garage opener replacement. Thanks again!
- Adam Hofmeister
Hi Adam! Thank you for taking the time to acknowledge Soner's skills and professionalism. We love to hear about the impression our techs are making on customers. We look forward to helping you with any future garage door needs!
Product:
Westport, CT
Garage door was doing a whole lot of shake, rattle and rolling. Called on Thursday, came on Saturday and fixed in 45 minutes. Replaced worn out rollers and pulleys.
- Peter Dunham
Hi Peter! A noisy garage door can be a real headache. We're happy to hear Sonny was able to come out and help with your garage door repair. We look forward to helping you with any future garage door needs.
Product:
Westport, CT
Leo was super knowledgeable and really forthcoming with information to help me understand the safest options available to me. He is a really pleasant person, and I appreciated his patience, knowledge and candor.
- Lori Pellicano
Westport, CT
Leo was professional and knowledgeable and fast!
- James Balise
Westport, CT
Leo did a great job. He responded to my service request within a half hour. He is very knowledgeable, efficient, personable and the work was performed in a professional manner. I would rate Leo a 5 star.
- Ross Mckeon
Thanks for the review, Ross! We also think Leo deserves 5 stars! He's a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision!
Westport, CT
Service was excellent. All options clearly explained.
- Todd Weidenbaum
Thanks for the review, Todd!
Westport, CT
Schedling was simple and efficient. The tech showed up the day after we called and was professional and knowledgeable.
- Fred Fassman
Thanks for the review, Fred! Reviews from satisfied customers help homeowners know that Precision is a name you can trust for your garage door repair!
Westport, CT
The technician, Leo, was very knowledgeable and got the door to operate normally. If it works like this for a while I'll be very happy. If not I will contact you again. He replaced the rollers and some circuit boards inside the motor housing. He also showed me how to connect my external remotes.
- George Steinberg
Thanks for the review, George! We appreciate you taking the time to share your experience with Precision! We look forward to helping you with any garage door opener repairs in the (distant) future! Thank you for choosing Precision!
Westport, CT
Mike, the technician, was extremely helpful with his vast knowledge of the product and his ability to answer my numerous questions. Thank you!
- Robert B.
Westport, CT
Leo was wonderfull
- Jean Tighe
Westport, CT
Excellent work and courtesy by Leo.
- Ira Klein
Westport, CT
Tom and John arrive right when they said they would. They were kind and courteous. They explained the problems clearly. I found them to be very professional and excellent at their job. They went above and beyond to help us. I would highly recommend them and will definitely call them again. Thank you for a job well done!
- Carol Hunsicker
Westport, CT
Leonardo was our technician today. He has been to our house on other occasions to service our garage doors and I was glad to see a familiar face! He was polite, knowledgeable and quickly determined what the problem was and corrected it. He also tested all our doors and pointed out a weakness in one of our cables! He contacted me by phone to give me an ETA and made a follow up call when his prior job ran a little long. Service was EXCELLENT and I would highly recommend Precision Garage Doors. Leonardo is WONDERFUL.
- Debbie Zager
Westport, CT
We were pleasantly surprised that when we called in the late afternoon, we were able to arrange a service visit for the next morning. We received two calls to update us about the arrival time. The technician, Carlos, was very thorough with his assessment of the problems with our garage door and very pleasant to deal with. Will definitely call Precision again, if we have need.
- John Van Camp
Westport, CT
I can not say enough about this service provider. I called Precision in a panic in the morning that my garage door came crashing down. The crash jolted the rails and I was not able to open the door at all and my car was stuck inside. They got someone out to the house promptly that day. Julian arrived and he was one of the most pleasant and knowledgeable people. He quickly diagnosed the problem and gave me several possible alternatives for correcting it. He worked diligently and with a smile for several hours in spite of the cold 30-degree temperature in the garage. The new garage door openers are now installed and working even better than before. I never knew an opening garage door could be so silent. Thank you Precision and especially to Julian.
- Tom Sansone
Product:
Service Technician Team : Julian V
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
First class service and installation experience. Our service technician Jeffrey did a fantastic job - was thorough and extremely helpful. Have been a long-time customer and would not hesitate to both use Precision as well as recommend Precision to others.
- Seth B