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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fairfield County CT
has received 7 reviews, averaging 1.00 Stars:
1 2 3 4 5
Review:

Individual came to my house for a free quote after I submitted an inquiry in the website. He gave me the run down of the items and I was floored by the cost. Literally double what another local company quoted me. Once I told the technician to send me an email with the quote and I would think about it, he asked if I was familiar with the $70 service fee that I had to pay him. I said this wasn’t a service call, it was a quote and I would not pay a $70 service fee. The tech then said that if I purchased $100 or more from him he would waive the fee. As he is bartering for this fee, I got an email from the company with an invoice for $0.00 saying thank you. I then showed this to the tech and he said how weird that was then got in the van and left. I feel like they were trying to pull a fast one and pressure me into some kind of purchase. I wonder how many people fell for this.

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Carlos O Service Provided:
Garage Door Opener Repair

Service Technician Team : Carlos O
Review:

Technician, Leonardo Rosado is a top-notch technician with a pleasant and professional personality to match. He is an all-star representative for your company. Unfortunately, your company's pricing is outrageous and will not be recommended.

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Leo R Service Provided:
Garage Door Repair

Location Leader: Leo R
Review:

Not what I consider a service call (no attempt to repair) Was told only that the garage door opener was old, and that he could install a new one for $1,000 (!) I said that was too much, and he said that although you offer less expensive ones, he only had that one on the truck. He said he would send an email with his recommendation, but the follow-up email I received was a 'no reply' email indicating "Please find your form from Precision Door Service attached below:" but there was no form! What was attached was a 2 page 'COVID-19 Home Experience Safety Checklist' Needless to say, I will NOT be using Precision!

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Leo R Service Provided:
Garage Door Opener Repair

Location Leader: Leo R
Review:

We were charged $300 to replace a $25 sensor.

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Service Provided:
Garage Door Repair

Review:

Too expensive. Service fee charged even though phone attendant said there would be no service charge if work was done.

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Service Provided:
Garage Door Opener Repair

Review:

The technician was extremely knowledgeable and helpful very honest, however pricing was a joke - very expensive. Second, when calling into your call center the person taking the call should have some knowledge of your issue and make suggestions on what might be the problem - also you should be able to use the coupon for any service call.

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A Response from: Doug

Mr Potocki, Thank you for reviewing our business. I'm sorry you felt our pricing was high. We try to price our services and products competitively to the market. We normally are not going to be the lowest price company because it would require us to cut corners. We are fully insured, drug and background check all employees, drive fully stocked trucks to insure same day repair. These kind of things require investments that low cost providers don't always provide. Our call center is not staffed with garage door technicians so phone quotes are impossible. If you ask the customer service operator to get a tech to call back we are happy to do so but I still can't guarantee that we can quote you over the phone. Thank you again.for your feedback.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Your service is very fast and attentive which is appreciated. however I WAS NOT INITIALLY TOLD MY FULL OPTIONS AS TO PRICING OF NEW MOTORS AND THEREFORE DECIDED NOT TO SPEND THE MONEY AND RETAIN THE OLD WHICH LOOKS TERRIBLE.

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A Response from: Doug

Mr Nova, Thank you for the feedback. Sounds like we mishandled the situation. Please call me direct at 1888-490-8700. Sounds like you still haven't solved your problem and I would like to rectify the situation.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Stamford/ Greenwich Area

(203) 564-9771

(203) 564-9771
Norwalk/ Westport Area

(203) 296-3960

(203) 296-3960
Danbury/Newtown Area

(203) 885-7827

(203) 885-7827
Bridgeport/ Trumbull Area

(203) 296-3960

(203) 296-3960
Ridgefield Area

(203) 885-7827

(203) 885-7827
Shelton Area

(203) 296-3960

(203) 296-3960
Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824