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Read what people are saying
about Precision Garage Door in:
Norwalk/ Westport Area, CT
Precision Garage Door of Fairfield County CThas received 373 reviews, averaging 4.96 Stars:
Norwalk, CT
Product:
Service Technician Team : Carlos O
Westport, CT
Soner was great! Knowledgeable, helpful and got everything back up and running in less than a hour and a half. Highly recommend Precision and Soner for anyone that needs a quick repair or complete garage opener replacement. Thanks again!
- Adam Hofmeister
Hi Adam! Thank you for taking the time to acknowledge Soner's skills and professionalism. We love to hear about the impression our techs are making on customers. We look forward to helping you with any future garage door needs!
Product:
Norwalk, CT
On Friday, a cable broke upon closing the garage door. I called Precision and Kelly was most helpful getting a technician scheduled as soon as possible. An appointment was scheduled for the next day Saturday. They kept me updated regarding when the technician would arrive. Carlos arrived and was very pleasant. He checked the operating system and told me that unfortunately a lot of the hardware was showing lots of wear and tear. Of course the estimate to fix everything was much higher than I expected (an unforeseen expense). He offered me a "senior" discount which I qualified and it brought down the cost. He replaced what was needed and then made sure I was satisfied. Very happy with the service and VERY pleased with Carlos. Just wished because I was a return customer that a "loyalty" discount could have been offered as well.
- Darli Ebling
Hi Darli! Thank you for leaving such a wonderful review about your recent experience with Precision! Customer satisfaction, from the very first phone call to the garage door repair is very important to us! We thank you for being a loyal customer and look forward to helping you in the future with any other garage door needs.
Fairfield, CT
Got fabulous service from your technician Soner Erol, a very nice young man. He arrived on schedule, diagnosed the problem with my overhead door .. and quickly fixed it. I did not even have to ask whether it was covered by warranty. He immediately volunteered that my warranty meant that I owed no money for the service.
- Joyce Hergenhan
Hi Joyce! Thank you for taking the time to share your experience with Precision! We love to hear about the impression our technicians make on homeowners when servicing their garage door. We look forward to helping you with any future garage door needs.
Norwalk, CT
Soner Erol was very professional. He assessed the situation and came up with the best solution. The work was performed promptly and efficiently. He made sure the system was operating as it should before he left. An asset to the company.
- Ken Drew
Hey Ken! Thank you for the kind words regarding your experience with Precision. Soner is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs.
Product:
Fairfield, CT
Very pleased with the quick service availability and the technician Soner Erol was excellent.
- Robin Kristoff
Hi Robin! Thanks for choosing Precision! Soner is a great part of the Precision team, so we appreciate you taking the time to share the impression he made on you.
Westport, CT
Garage door was doing a whole lot of shake, rattle and rolling. Called on Thursday, came on Saturday and fixed in 45 minutes. Replaced worn out rollers and pulleys.
- Peter Dunham
Hi Peter! A noisy garage door can be a real headache. We're happy to hear Sonny was able to come out and help with your garage door repair. We look forward to helping you with any future garage door needs.
Product:
Fairfield, CT
Exceptional service
- Mike Giannone
Westport, CT
Leo was super knowledgeable and really forthcoming with information to help me understand the safest options available to me. He is a really pleasant person, and I appreciated his patience, knowledge and candor.
- Lori Pellicano
Westport, CT
Leo was professional and knowledgeable and fast!
- James Balise
Fairfield, CT
My old garage door opener was broken and I wasn't sure whether it could be repaired, but was hoping so because budget was a big concern. Brian the technician was professional, very pleasant and super efficient! He didn't have the part on his truck, so he called the warehouse and they didn't have it either. Given that it was a very old part, and LiftMaster has been behind in restocking old parts amid the pandemic, he suggested replacing the motor, sensors and keypad using the existing chain system. It was a more affordable solution than upgrading to an entirely new system. He didn't have the right motor in his truck, so he called and found a colleague nearby who had one and delivered one right away so Brian could get the work done. Very happy with the service.
- Stephanie Borise
Thanks for the review, Stephanie! It seems like Brian exhausted all efforts to help you get a functioning, affordable new garage door opener! We're so happy he was able to help you and we really appreciate you taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust!
Product:
Westport, CT
Leo did a great job. He responded to my service request within a half hour. He is very knowledgeable, efficient, personable and the work was performed in a professional manner. I would rate Leo a 5 star.
- Ross Mckeon
Thanks for the review, Ross! We also think Leo deserves 5 stars! He's a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision!
Westport, CT
Service was excellent. All options clearly explained.
- Todd Weidenbaum
Thanks for the review, Todd!
Norwalk, CT
Service was excellent done quickly and competently. When I need more work I will certainly call Precision.
- Wayne Mucci
Thanks for the review, Wayne! We look forward to helping you with any future garage door needs!
Westport, CT
Schedling was simple and efficient. The tech showed up the day after we called and was professional and knowledgeable.
- Fred Fassman
Thanks for the review, Fred! Reviews from satisfied customers help homeowners know that Precision is a name you can trust for your garage door repair!
Norwalk, CT
I had an issue with my garage door not opening or closing after having to manually operate. Carlos fixed it in no time, was very professional and answered all my questions. Thank you for great service. I will not hesitate to contact you in the future. I really appreciated all the email and phone contacts prior to Carlos' arrival too. It was very considerate.
- Roxanne K
Thanks for the review, Roxanne! We know your time is important, so keeping you updated about the arrival time of your technician helps you make the most of your day. Thank you for choosing Precision for your garage door repair.
Westport, CT
The technician, Leo, was very knowledgeable and got the door to operate normally. If it works like this for a while I'll be very happy. If not I will contact you again. He replaced the rollers and some circuit boards inside the motor housing. He also showed me how to connect my external remotes.
- George Steinberg
Thanks for the review, George! We appreciate you taking the time to share your experience with Precision! We look forward to helping you with any garage door opener repairs in the (distant) future! Thank you for choosing Precision!
Wilton, CT
Spring broke on our 60 yr old garage door and trapped our cars inside. I called for service and was accommodated same day. Soner arrived and got garage door opened and I removed our cars. Not surprised the cost to repair the old door mechanics was costly and ordered a new door on the spot. Soner was very helpful, professional, and complied with CDC virus guidelines!
- Martin Katz
Thanks for the review, Martin! Sorry to hear about the garage door trouble, but we're glad Soner could help get the door opened. The health and safety of our customers and employees is essential, so we're taking the CDC virus guidelines seriously. Thanks for trusting Precision for your garage door repair needs and new garage door installation.
Product:
Fairfield, CT
Sonny at Precision was fantastic!!! Showed up early, the day I called, before a holiday weekend, and was extremely knowledgeable, courteous, thorough and yet efficient! Would highly recommend Precision and Sonny for all of your garage door needs!
- Jeremy Budzian
Thanks for the review, Jeremy! We appreciate you taking the time to recognize Sonny's knowledge and skills! He's a wonderful asset to the Precision team! Thank you for choosing Precision for your garage door needs!
Product:
Norwalk, CT
The technician Sonny was very friendly and professional. He explains all of options available to us. His demeaner was calm and relax which made my wife and I feel no pressure to buy. To bad he is not an installer to come back and do the installation. Very nice person!
- David Moorer
Thank you for the review, David! Sonny has been with the company for a while, and he's a wonderful member of the team. We love when customers also recognize his kindness and professionalism! Thank you for choosing Precision Garage Door! We're excited to see the newly installed garage doors!
Product:
Southport, CT
Professional and prompt
- Charles Thompson
Norwalk, CT
Leo was polite and knowledgeable. Thank you for prompt service.
- Donna Olmstead
Norwalk, CT
Mike was very efficient, pleasant and fully knowledgeable about the garage doors.
- Sheldon Holson
Product:
Westport, CT
Mike, the technician, was extremely helpful with his vast knowledge of the product and his ability to answer my numerous questions. Thank you!
- Robert B.
Wilton, CT
I found Precision on-line and requested a quote. The technician, Mike G, listened to my needs and very quickly recommended my solution. It was simple, not a "heavy sell", and I feel very confident about the doors we ordered. So far, I am very pleased!
- Matthew Kehoe
Product:
Fairfield, CT
Have used you before for repairs. Liked your service and quality. Your installers are knowledgable and professional.
- Anne Barton
Wilton, CT
Outstanding, prompt, courteous, service as always! I will only use PD for all service and installation needs! Pandemic or no pandemic!!
- Scott Fischer
Norwalk, CT
I called Precision yesterday afternoon and they sent their technician, Leo, first thing this morning. Leo was courteous, wore an industrial mask and Lysoled every surface he touched. Most importantly, he fixed my garage door in a timely and professional manner. I highly recommend this company.
- Ella Kiley
Southport, CT
Mike Ganning did an excellent job of analyzing problem, giving estimates for repair options, and repairing our garage door. Appreciate Precision’s same day service.
- Jerome Ciszewski
Product:
Norwalk, CT
Mike was wonderful! Came out right away. Gave me full details and estimate before performing his work. Very friendly, courteous, professional. No pressure from him, just straight forward details as to what was needed for repairs. He did a fantastic job. I highly recommend this company. Thank you again!
- Linda Fakundiny
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
Very friendly & professional service A++
- Steve Wargo