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Read what people are saying
about Precision Garage Door in:
Danbury/Newtown Area, CT
Precision Garage Door of Fairfield County CThas received 200 reviews, averaging 4.91 Stars:
Newtown, CT
Product:
Bethel, CT
I would recommend Precision to my family and friends in a heartbeat. Their service and the quality of their work and products are outstanding. They deliver as promised, show up on time, and their technicians are skilled, friendly and polite.
- Ron Kovner
Product:
Danbury, CT
Garage door came off the tracks late Saturday morning. After calling multiple companies and was told they could not send anyone until Monday, Precision had someone at my house in four hours.
- Lisa Inserra
Product:
Sandy Hook, CT
Justin was a pleasure to deal with. Extremely happy with all members of your organization I dealt with. Thanks for a good experience!
- New Job
Product:
Danbury, CT
Hello, I was very satisfied with the technician, Leo, that came to fix my garage door. He assessed the situation then explained my options. Leo was able to tighten the spring and get my garage door working so I can once again use my garage. I would use your services again without hesitation. I would give a 5 star rating. Regards, Lisa
- Lisa Mills
Danbury, CT
Great Service!! Francisco was very professional and polite. He contacted me to verify what time he would be arriving. Upon arrival he inspected the garage door and fully explained the damage that needed to be repaired. He explained and offered the different options that I could choose from. I would recommend Precision Garage Door. Thanks to Francisco for repairing my garage door!! I am very satisfied with the service that he has provided.
- David P Tracy III
Product:
Sandy Hook, CT
Did work for me before and was very impressed with professionalism of team. Again, great experience. When I am ready to change the door I will call your company.
- Mark Berlingeri
Newtown, CT
Great Service Great Punctuality
- Steve Rosenbush
Brookfield Center, CT
Dear Mr. Bencsko We were very please with the prompt and very successful work done to free our car trapped in the garage when the overhead door rolled off its tracks and went on permanent vacation without any notice!! It was a pleasure to speak with Tina at the Brookfield, Ct number. She was sympathetic and very helpful regarding service and coupon options. It was nice to deal with professional customer service! Ricardo C. our serviceman, was quite amazing. He arrived on time, performed his diagnostics and clearly apprised me of all the options available for necessary work. I was impressed by his professional demeanor, exceptional courtesy and length and breadth of his technical knowledge. He clearly had a great deal of patience and quite definitely a sense of humor, since he had to deal with my persistent coupon questions. We were very impressed with our human interactions with your company and the excellent level of workmanship. The customer service level we received was about 15, on a scale of 1 to 10! My daughter, Kathy K. and I will be happy to use your services in the future, as well as refer you to and all of our neighbors and coworkers. Thanks again, Carol Sutton
- Carol Sutton
Product:
Sandy Hook, CT
We had a wonderful experience. We needed a new garage door installed. Our technician was timely, friendly and let us know exactly what he was going to do. Will definitely use you again when we need a repair or another door replacement.
- David Cruess
Product:
Sandy Hook, CT
Brian did an excellent job. He was friendly and informative. we will definitely use precision again.
- Jeff Pacuk
Brookfield, CT
Precision had installed three doors for me on my barn and did a great job. Now the two doors on the house needed improvements so I called Precision. New springs, rollers and openers were all installed. Another job done well. Thank You.
- Tom Ray
New Fairfield, CT
The technician was extremely knowledgeable and helpful very honest, however pricing was a joke - very expensive. Second, when calling into your call center the person taking the call should have some knowledge of your issue and make suggestions on what might be the problem - also you should be able to use the coupon for any service call.
- Mike Potocki
Mr Potocki, Thank you for reviewing our business. I'm sorry you felt our pricing was high. We try to price our services and products competitively to the market. We normally are not going to be the lowest price company because it would require us to cut corners. We are fully insured, drug and background check all employees, drive fully stocked trucks to insure same day repair. These kind of things require investments that low cost providers don't always provide. Our call center is not staffed with garage door technicians so phone quotes are impossible. If you ask the customer service operator to get a tech to call back we are happy to do so but I still can't guarantee that we can quote you over the phone. Thank you again.for your feedback.
Product:
Danbury, CT
This has been one of the greatest services I have received at home. The technician was courteous, knowledgeable, explain with details the steps he will follow to complete the evaluation of the equipment and the steps to fix the problem. The technician is a quick worker and do not wastes time performing with excellence. I recommend this company 100%.
- Jose Estrella
Product:
Brookfield, CT
5 stars! Darren was professional, polite, timely and explained what service was required in a clear manner. He was friendly and helpful. I would request him for any future repairs required for my garage doors.
- Jennifer Torpey
Product:
Newtown, CT
Very friendly and helpful. They wanted everything to be perfect before they left. Very happy with the team that showed up. I think you know how to run a business!
- Donald Thomson
Product:
Brookfield, CT
5 stars - the service was done well and quick!
- Anna Angelo
New Fairfield, CT
Quick response, very courteous and fixed my issue in a very short time. Cannot ask for more than that..
- Roseanne Dorsey
Brookfield, CT
Your technician Darren was prompt and did a professional job!
- Dave Scosta
Product:
Danbury, CT
Our garage door spring broke over a weekend and when no one else answered on a Sunday, these guys did and made an appointment. By Tuesday, our garage door was operational again and Leo did a fast, friendly repair while explaining everything. We even needed a further adjustment after the repair and Leo came back out and took the 5 minutes to make the adjustment at no charge under their 90 Day Warranty. Thanks!
- Ron Anthony Quinn
Brookfield, CT
I called on a Sunday morning because the garage door would not close. Within about two hours the technician Justin showed up. He was PERFECT! One of the sensors had to be moved, which he did. He also noticed a loose bracket bolt and end piece which he fixed. I NEVER would have seen it. He lubricated some parts also. Here's the point. The company that did the install wouldn't come out, but Precision did. My wife's car had to be picked up in Westchester,and I was VERY stressed out. Precision REALLY helped me without excuses, or any attempt to sell me anything I didn't need. Absolutely perfect experience, and I greatly appreciate it.
- Paul Goldblatt
This is a new review for Joel who recently came by for a lubrication, and to check a noisy garage door. Joel even called to say he'd be a little late due to traffic, and then was right there. He found a loose bolt, quieted down the noise, and I was very pleased. VERY professional, and well spoken. I appreciate it.
Product:
Newtown, CT
Travis was extremely professional and informed me of everything he needed to repair. I was also impressed that you gave a senior discount. I will definitely recommend you to all my friends. Job well done! Sandi Smith
- Sandy Smith
Product:
Danbury, CT
Travis is Awesome. He explained me the issue in details and replaced springs and balanced the door in no time. Door works perfect. I will highly recommend Travis.
- Shail Srivstav
Product:
Newtown, CT
Travis is the best! He arrives on time and does excellent work with a super-friendly approach. I wouldn't call anyone else.
- Steven Treash
Product:
Danbury, CT
Great service.
- PAVL GELMAN
Product:
Newtown, CT
Leo was incredibly professional and helpful in explaining all of our options. I felt like he had our best interests in mind and helped create a solution we were happy with.
- Peter Suchy
Product:
Location Leader: Leo R
Newtown, CT
The technician named Justin C., who performed these services at my home in Newtown CT, left me very satisfied. He was prompt, efficient, knowledgeable, personable, and professional. He was well-equipped and did a great job. I recommend Justin C without reservations.
- Richard G
Product:
Newtown, CT
We had frayed cables on our garage door, needed repair. I called Precision based on reviews I read. Happy to say everything I read was true. Great service. Emailed company at 7:00am. Received my first call at 8:30 from company rep.. Tech called about an hour and a half later. Polite professional. Called again after getting to house and checking out damaged cables etc....gave an estimate and after agreeing on what work needed to be done, completed job within a reasonable time.. He then called again. Went over billing etc....never expected job to be completed the same day. Very impressed. Tech was knowledgeable and never tried to up sell product. Got home from work and door has never worked better. When it is time to replace these doors, I will definitely call Precision and request Darren.
- Laurie DeAngelis
Product:
Danbury, CT
Excellent service, will recommend to friends and family
- Charles Green-El
Product:
Newtown, CT
Travis and his assistant were very professional and persistent in trying to address my problem; ultimately they could not "fix" my keypad and had to replace it with a new one.
- Scott Schwartz
Product:
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
Although the service was good, I think having to wait for 4 hours is not something I shall choose to do again.
- Maryann Healey