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Read what people are saying
about Precision Garage Door in:

Danbury/Newtown Area, CT

Precision Garage Door of Fairfield County CT
has received 183 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

I had a good experience. Darren was profesional and apologized for running a bit late. He explained the service/product.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Last December, we were having problems with one garage door closing and received your advertisement in a Value-pack, so we called. We were put on the schedule for a visit very promptly. Travis came out and quickly assessed our situation, installed one new door and got the second one operating correctly. We were quite pleased. However there was one glitch, with the door sometimes requiring us to hold the button down on the panel to close. We decided not to call during the cold of the winter and just got around to calling now. Again, a very prompt appointment and Travis arrived, quickly diagnosed the problem, and corrected it.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

I was rescued by your technician today after I was stuck in my house all day due to a broken garage door opener. Very professional, friendly and efficient service. I highly recommend your company and your employee.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I chose Precision because the company servicing my garage door didn't

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Technician was very courteous, worked quickly and efficiently. Telephone person (Kelly) was helpful and pleasant. A Rare thing in American business. They both deserve a raise!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Darren did a fine job. He called before he arrived, arrived at the time said and completed the job timely and efficiently. Pete

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

although PGD is fast and courteous I am always very surprised at the quotes I am given for new equipment and the amounts I am charged for service. For instance, a service person quoted $700.00 for a new motor for one opener..on the web the replacement motor for my unit costs @ 72.00 USD. Not sure why any motor would cost $700.00. In the end PGD is a professional operation but one I will no longer use them due to the very high prices they charge.

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A Response from: Doug

Mr Peterman, Thank you so much for your business. We appreciate the kind words about the fast and courteous service. Hopefully you are satisfied with the opener we installed too. It sounds like your displeasure is related to price. If you have a change of heart regarding the opener I will be happy to replace it with a different one. Our garage door openers range in price from 399 to 949 dollars installed. Obviously they range in price because they range in features. Openers that have battery backup, motion sensing wall control panels, timer to close etc will cost more. With that being said I still want you to be happy with your purchase. Call me direct and we can discuss this further. Doug Bencsko Owner

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

I was very impressed with the service I received at Precision. First the phone customer service was excellent. They could actually come out the day I called if that was what was needed. Then the service at my home was outstanding. Darren was knowledgeable, friendly, quick and clean. I would highly recommend this company. Thanks, Regina

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was very impressed with the level of Customer Service provided by your technician, Justin C. I appreciated the courtesy telephone call prior to his arrival, along with his professionalism, helpfulness, and thoroughness in checking that all the repairs were completed properly prior to his departure. I will certainly pass along my positive experience to family and friends.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

MY TECHNICIAN WAS MOST HELPFUL. HE GAVE ME THE INFORMATION I NEEDED TO MAKE A DECISION ON REPAIRS VS. REPLACEMENT. I HAVE DECIDED TO REPLACE MY DOOR AND NEED TO CALL AND ASK FOR ROGER! THANK YOU FOR YOUR HELP

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Great professional service thanks so much.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I chose Precision after waiting numerous weeks for an insufficient response from a competitor. A quick online search led me to Precision, and I was able to make an appointment for the very next day. Darren was able to fix my very old door opener and provide me with new remotes. Previous to this, I could only open the door by nosing the front of my car up to the door itself! Now the door functions perfectly!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

the motor on the garage door opener was 16 years old and it just stoped working, therefore it ment either replacing it or open the garage door by hand. Needless to say we chose a new garage door motor and the young man named Justin installed it. When I checked my manuel that came with the old garage door opener I realized It was back in 1996 when that was installed. Good Job Justin. thank you Arlene and Jim Pugliatti

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Great Company! I had Darren O. come out to replace my keypad. He was professional, friendly and did a excellent job in no time. He checked everything in my garage..I was very pleased and would call you again. Very Grateful! Linda G.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Installer was excellent: very efficient, very respectful, Cleaned up after himself. It was clear that he was very conmpetent and highly skilled. There were only two issues: 1. One of the opener pad butons was broken (this happens), and 2. The back-up batteries for the openers were missing. That said, another Technician returned the next day and repaired the button, and installed the batteries.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service, very thorough. Technician very concerned of the operations and mechanics of the door. Somewhat pricey, but I feel confident that it was money well spent, I hope.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

5 Justin was professional and a gentlman. A gem for your company.....................

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Service Provided:
Garage Door Opener Install

Review:

Excellent service.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Darren was great ... called me 20 minutes ahead of arrival time, and was efficient and thoroughly explained his recommendations.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Brian did a great job quickly fixing the broken torsion springs on my garage door. He was friendly and knowledgeable and I appreciated the call that he was on his way. Door now works great. Thanks very much.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Found name in phonebook and have delighted since. Tech was one time, very knowledgeable, very efficient and good to talk to. I have another opener which I may have replaced based on this experience. Could not be better. pdp

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Darren was great

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Darren was very thorough and knowledgable on Garage doors, he explained every choice and why things happened. He was fast clean and a very pleasant person

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

From his "On Time" arrival until his departure Darren was the picture of what a "Service Tech" should be. Competent, product knowledge, communication skills and a demonstrated confidence in his application to the task at hand. Our experince with Darren was a most rewarding one in that it confirmed our choice of "Precision" to correct our garage door problems. Jack and Ann Hayek

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Travis was very informative professional competent and friendly. Will do business with this company again Thanks!

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

I'm very pleased with the technician and his work

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A Response from: Doug

Thank you William for your feedback. Our technicians are rewarded for 100% customer satisfaction. Your short note means so much to Travis and helps us to know how we are doing. Doug

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Your technicians arived on time.Courtious and Professional. Once they started they never stopped till they were finished. Everything Excedded my expitations,both the product and workmanship of your Company. I would be more then proud to recommend Your Company to Friends and Relatives. (Shared Review) One Happy Customer

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A Response from: Doug

Domenick, Thank you for your feed back. We posted the review twice because both technicians get rewarded for great work. Best wishes Doug

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Your technicians arrived on time. Courteous and Professional. Once they started they never stopped till they were finished. Everything exceeded my expitations, both the product and workmanship of your Company. I would be more then proud to recommend Your Company to Friends and Relatives. (Shared Review) One Happy Customer

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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Stamford/ Greenwich Area

(203) 564-9771

(203) 564-9771
Norwalk/ Westport Area

(203) 296-3960

(203) 296-3960
Danbury/Newtown Area

(203) 885-7827

(203) 885-7827
Bridgeport/ Trumbull Area

(203) 296-3960

(203) 296-3960
Ridgefield Area

(203) 885-7827

(203) 885-7827
Shelton Area

(203) 296-3960

(203) 296-3960
Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824