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about Precision Garage Door in:
Stamford/ Greenwich Area, CT
Precision Garage Door of Fairfield County CThas received 576 reviews, averaging 4.95 Stars:
Greenwich, CT
Product:
Stamford, CT
garage door repair - Rick the repairman was vey professional. did a great job working with my 'old' equipment. reviewed the options for repair or total replacement, but no hard sell or pressure. went with repair based on total replacement cost. Thanks for a job well done.
- Chris Fecinta
Darien, CT
I found you in the yellow pages. Your Technician was a real gentleman who new his business. My name is spelled with a b not a v.
- Charles Scrivner Scribner
New Canaan, CT
I first contacted your company about two years ago and was impressed with your service. When a problem arose this morning, Saturday, I phoned but was afraid you would be closed. Not so. A very polite, efficient and friendly voice answered the phone and promptly dispatched a technician, Travis. Travis assessed the situation, we discussed purchasing a new door -- no pressure, no hard sell, just facts and good advice. We are now waiting for our new door! Thank you to all for your fine service.
- Andrew Tarnowski
Product:
Stamford, CT
The technician came on schedule and did a very good job of figuring out why our garage door was occasionally sticking and jamming. He fixed the problem (worn out parts in the cables, pulleys, and springs) after first giving me a decent range of three estimates for repairs: cheap, medium, and expensive with warrantees to match. I felt like I was in good hands, especially after calling another vendor a few weeks before who couldn't find the problem and basically tried to sell me an entirely new door.
- John Magoun
Product:
Greenwich, CT
Excellent work and performed professionally.
- Greg Guida
Product:
Stamford, CT
Needed service and saw your website after. Google search. Chose to call you for your claim 24/7 within 4 hrs guaranteed. After calling, your customer service person claimed there wouldn't be anyone available till Monday. I was disappointed and ticked off after my interpretation of your web site. I thought it was really misleading. However your customer rep put me on hold and was able to fined one of your technicians Leo to come out by 3:30. I was happy at the reply. Turns out my out let has broken where door opener is plugged in. Leo helped me get things set up till I have an electrician repair the outlet. I'll be reaching out to your company in the future when I need service or new equipment. Thanks Steve Seager
- Steve Seager
Darien, CT
Job well done ... Thank you!
- Chris H.
Greenwich, CT
A great experience , Leo was very knowledgeable !!! Would recommend . Thank you , mrs. Baruno
- Jerry Baruno
Stamford, CT
Garage Door was services with new springs and adjustments as well as new wire Technician Brian was friendly, professional and well informed regarding repairs I would use this service again I rate them a 5
- Joanna Seiter
Stamford, CT
Leo was excellent in every way.
- Victor Cheng
Service Provided:
Product:
Location Leader: Leo R
New Canaan, CT
Prompt and professional!
- Samantha Davenport
Riverside, CT
Justin did a good job of selling and reacting to questions asked.
- Dr, Taylor
New Canaan, CT
Excellent experience from initial call to next day appointment. Installer Brian was professional, personable and efficient. Very happy with the entire experience.
- Scott Hazard
Product:
Stamford, CT
Excellent service.
- Jerry Kuschmerick
Old Greenwich, CT
Travis was great. He was on time, explained all our options, friendly and conducted himself professionally. I will recommend Precision to anyone needing a garage door opener installations or repairs.
- Lorraine Dineen
Product:
Greenwich, CT
The service and response was fast. Very courteous and efficient Tech. Excellent company!! G.Stachenfeld.
- Gigi Stachenfeld
Greenwich, CT
Brian B. was very good. He was professional in both product knowledge and customer service. We were very pleased -- I think he got a referral from someone we introduced him to this morning.
- Peter Kearney
Product:
Darien, CT
Landed up with a broken garage door on a cold morning. The only service I managed to reach who were able to help was Precision. The person who answered the phone was quick and was able to get someone to take care of us quickly. Their technicians Leo and Ricardo arrived on time, quickly figured out what was wrong, gave me a quote and on approval, fixed the door. Prompt, courteous and a job well done.
- Joe Simon
Stamford, CT
Great experience - all questions answered intelligently - technician explained the problem and solution thoroughly before starting. clean up - spotless. Technician very friendly, courteous and professional, overall excellently job. a 110 percent rating.
- Pauline Wright
Product:
Greenwich, CT
Excellent service by your technician and very professional. Took care of our garage door problem very quickly. Thank you 5 stars
- Craig Huber
Product:
Stamford, CT
We called Precision when our garage door opener quit unexpectedly on a Saturday afternoon. It happened to be one of the coldest weekends we've had so far this winter. I was excited to learn that their technicians work on Sundays at no additional charge. Brian came the next day, after calling to let me know he would be running late, and again to tell me he was on his way. He arrived when he said he would, was extremely polite, and gave us his opinion regarding repairing versus replacing our 13 year old unit. We opted to replace and Brian set to work in our freezing garage for 1 1/2 hours to get us working again. We were 100% satisfied with our experience and will definitely call Precision to replace our other door (when it is warmer weather, of course!). Thanks Brian and Precision for making our experience a good one. Patricia Pavlov
- Patricia Pavlov
New Canaan, CT
I am a return customer for Precision. Their workers are polite and knowledgeable and go the extra mile to see that the job is done correctly. A very good company!
- Kit Devereaux
Product:
Stamford, CT
Travis and Paul showed up precisely on time, they quickly diagnosed a series of issues with the garage door and I was amazed when they said they had all the parts they needed to fix a rather old, antiquated opener on the service vehicle. While I had a nice warm cup of coffee, they recabled one track, replaced a broken pulley, replaced and rewired a remote opener and made all the adjustments needed to get it all running perfectly. Precision is now my go-to company for garage door issues. A perfect service experience.
- Bill Clifford
Product:
Darien, CT
Thanks so much for coming out and fixing our door. The tech Justin was very nice, prompt and we were very happy with the results. It was great he came out the same day we called him. I would highly recommend your company.
- Laurie Anderson
Product:
New Canaan, CT
The technician arrived within one hour of me making the appointment! The service was excellent and efficient. If I have one small gripe, it would be that it's clear you use a telephone answering service used, which wasn't very knowledgable. Once I was put through to your company the operator was also not very familiar with the Angie's list promotion and I had to explain it a few times. That said, to have the service booked and completed on the same day is pretty amazing.
- Richard Tan
Product:
Stamford, CT
Excellent response time, excellent quality of work, wonderful technicians! I highly recommend this company!
- Charles Miller
Product:
Greenwich, CT
Fastest service response time in the history of service calls! I placed a call to Precision and within 5 minutes I had received confirmation of my appointment AND a call from technician Darren O. Darren was at my house within 10 minutes of my initial call to Precision. Darren took care of the issue with my garage door within moments and inspected my garage door. I still cannot believe how fast this was taken care of. I will definitely use Precision again in the future. I will also tell everyone I know how great my experience with Precision was!!!
- Jane Lehn
Product:
Greenwich, CT
Your service is very fast and attentive which is appreciated. however I WAS NOT INITIALLY TOLD MY FULL OPTIONS AS TO PRICING OF NEW MOTORS AND THEREFORE DECIDED NOT TO SPEND THE MONEY AND RETAIN THE OLD WHICH LOOKS TERRIBLE.
- GEORGE NOVA
Mr Nova, Thank you for the feedback. Sounds like we mishandled the situation. Please call me direct at 1888-490-8700. Sounds like you still haven't solved your problem and I would like to rectify the situation.
Product:
Greenwich, CT
I usually do not write these comments for every service I receive, but I believe firm has earned it's five stars! I have used this company three times. Ones to install an old garage door I got from a friend. That door lasted 15 years. They ones fixed a few rollers and stuff. This time the whole thing needed to be replaced with new. Your prompt and attentive service is flawless! Production time of a few weeks is acceptable and the cost was very competitive. Your installation crew (Greg & Paul) did a great job, fast and efficient. The door looks and works great! Only thing I would correct with this firm is it's name. It should be called Five Star Overhead Precision Door Service, because they have earned the name…I recommend them with no reservations..
- Victor Samuelsen
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960Office: (203) 443-8569
30 Old Mill Plain Rd
Danbury, CT 06811
License
CT Home Improvement Contractor License:HIC.0629893
Your technician is pleasant, knowledgeable and a pleasure to work with. Completing the job to my total satisfaction.
- Kevin Deacon