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We called Precision when our garage door opener quit unexpectedly on a Saturday afternoon. It happened to be one of the coldest weekends we've had so far this winter. I was excited to learn that their technicians work on Sundays at no additional charge. Brian came the next day, after calling to let me know he would be running late, and again to tell me he was on his way. He arrived when he said he would, was extremely polite, and gave us his opinion regarding repairing versus replacing our 13 year old unit. We opted to replace and Brian set to work in our freezing garage for 1 1/2 hours to get us working again. We were 100% satisfied with our experience and will definitely call Precision to replace our other door (when it is warmer weather, of course!). Thanks Brian and Precision for making our experience a good one. Patricia Pavlov

- Patricia Pavlov

I am a return customer for Precision. Their workers are polite and knowledgeable and go the extra mile to see that the job is done correctly. A very good company!

- Kit Devereaux

Travis and Paul showed up precisely on time, they quickly diagnosed a series of issues with the garage door and I was amazed when they said they had all the parts they needed to fix a rather old, antiquated opener on the service vehicle. While I had a nice warm cup of coffee, they recabled one track, replaced a broken pulley, replaced and rewired a remote opener and made all the adjustments needed to get it all running perfectly. Precision is now my go-to company for garage door issues. A perfect service experience.

- Bill Clifford

Thanks so much for coming out and fixing our door. The tech Justin was very nice, prompt and we were very happy with the results. It was great he came out the same day we called him. I would highly recommend your company.

- Laurie Anderson

The technician arrived within one hour of me making the appointment! The service was excellent and efficient. If I have one small gripe, it would be that it's clear you use a telephone answering service used, which wasn't very knowledgable. Once I was put through to your company the operator was also not very familiar with the Angie's list promotion and I had to explain it a few times. That said, to have the service booked and completed on the same day is pretty amazing.

- Richard Tan

Excellent response time, excellent quality of work, wonderful technicians! I highly recommend this company!

- Charles Miller

Fastest service response time in the history of service calls! I placed a call to Precision and within 5 minutes I had received confirmation of my appointment AND a call from technician Darren O. Darren was at my house within 10 minutes of my initial call to Precision. Darren took care of the issue with my garage door within moments and inspected my garage door. I still cannot believe how fast this was taken care of. I will definitely use Precision again in the future. I will also tell everyone I know how great my experience with Precision was!!!

- Jane Lehn

Your service is very fast and attentive which is appreciated. however I WAS NOT INITIALLY TOLD MY FULL OPTIONS AS TO PRICING OF NEW MOTORS AND THEREFORE DECIDED NOT TO SPEND THE MONEY AND RETAIN THE OLD WHICH LOOKS TERRIBLE.

- GEORGE NOVA

Mr Nova, Thank you for the feedback. Sounds like we mishandled the situation. Please call me direct at 1888-490-8700. Sounds like you still haven't solved your problem and I would like to rectify the situation.

I usually do not write these comments for every service I receive, but I believe firm has earned it's five stars! I have used this company three times. Ones to install an old garage door I got from a friend. That door lasted 15 years. They ones fixed a few rollers and stuff. This time the whole thing needed to be replaced with new. Your prompt and attentive service is flawless! Production time of a few weeks is acceptable and the cost was very competitive. Your installation crew (Greg & Paul) did a great job, fast and efficient. The door looks and works great! Only thing I would correct with this firm is it's name. It should be called Five Star Overhead Precision Door Service, because they have earned the name…I recommend them with no reservations..

- Victor Samuelsen

Fast and easy the men were polite and courteous

- Randy Hoffman

On time, very courteous, very professional.

- Thomas Jones

The service was perfect. Brian arrived in time. Investigated the problem carefully, tried to repair first, rather than rushing to replace with new parts. In the end, the broken safety sensors were replaced to solve the problem. He also cleaned up very well. The spray on the bearings is a nice free addon. Most importantly, it's on Sunday. It's great to have service on weekends without paying extra! Very satisfied.

- Xiaowen Wang

I have a lift master garage door opener that started malfunctioning. Precision was able to come out the next day to repair. My technician Leo quickly assessed the problem, laid out my repair options, and even followed up with the company on a cost estimate discrepancy that he was able to get resolved. Satisfied customer!

- Melinda Johnson

I was very much satisfied with Brian's service Dec. 26, , for the garage door assembly on my 47 Maltbie Ave. Stamford house. Brian called me a few minutes before arriving, and then arrived on time. He next carefully and thoroughly explained to me the operation of the garage door and how he intended to proceed with its repair (with broken cable and spring on the floor). Although he first thought he would finish in about half an hour, the job took him nearly two hours, as he worked carefully, and thoroughly, since it's an old 1950's door, with some parts today unavailable. He succeeded in restoring its operation, and in the future, based on the brochure he explained and gave to me, I'll be ordering two new doors for the garage. Brian certainly rates five stars! Rob Piper, house owner

- Robert Piper

You were all I was hoping for. On time, polite, and efficient. Thank You, it is great to see business done proper Valoree Longo

- Valoree Longo

Prompt, same day service. Efficient, reasonably priced, competent work. Who could ask for anything more?

- George Scott

They were very good on providing services , came on time and did the job. Thanks

- Pragati Soni

Travis came evaluated by problem, gave an honest, accurate estimate and then performed the repair. I would recommend Travis and precision door service to anyone with a garage door issue.

- Michael Schechter

A solid FIVE from the person answering the phone to the technician providing the service. I called and was able to get an appointment the very next day. The technician arrived on time and clearly explained what was involved in the service. He then did some quick trouble shooting on one of my doors not closing properly before performing maintenance. When he was finished, my garage doors were running quieter and smoother and my garage door opener was working. I would definitely recommend to my friends.

- Linda Chapman

The service provided was five star. The technician came on time, was efficient and pleasant and cleaned up all the old equipment. The doors are beautiful. I would use Precision doors again and would recommend them to other people.

- John Yoegel

I was very pleased with the service Travis and his assistant gave me. He call ahead of arriving and came when he said he would. He was pleasant and professional and explained what needed to be done and what it would cost. I told him to go ahead and do the job and it was done quickly and neatly. I would recommend your company and Travis in particular.

- Ruth Kwartin

Great service from Travis. He installed two new openers and tuned everything up so the operation was nice and quiet. Communication and response time was great, 24 hours from my initial call, Precision was arriving to help.

- Andrew K

Precision Door was great. They came the same day I called them to fix the door that had come off track due to a car backing into the door. They got the door back on track and fixed the track so the door opened smoothly.

- Larry Larkin

Travis the technician was great- very courteous and professional. He stayed late making sure everything was done correctly. Much appreciated!

- Adrienne Fulk

Justin is such a good representative for Precision Door. Smart, articulate, helpful

- Dave Hardman

Travis was excellent. Called ahead, was on time and completed his work in good fashion. Explained what was to be done and price right up front. We would request him for future work. Joe

- Joe and Jan Panaro

We are happy to have called on Precision again to repair the unit they installed about ten years ago. Travis was great, on time, friendly and efficient. He even checked and made some small adjustments to our other non-broken garage door to be sure it was working smoothly without me prompting him to do so. Five stars!

- Alexandra Hal

Precision Door Service is always solid, have used them before and just moved into a new house where the opener didn't work. Called Precision and they showed up on time and installed a new opener with a keypad and two remotes in short order and for an excellent price. Going to need a new garage door and will definitely be using them. Highly recommended.

- Tom Torrillo

The technician Travis was extremely very good in what he does and very respectful too. He immediately was able to diagnose what the problem was and was able to give me the timetable of how long it will take for him to resolve the problem. He also has made some recommendations and some preventive measures so that this won't happen again. Thank you.

- Jim Klein

I was very happy with the service today from Leo. He is very skilled at his craft and is very cordial and customer-focused. He also followed up with me as well. It was a pleasure doing business with him and Precision.

- Joseph Wenke