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Read what people are saying
about Precision Garage Door in:

Stamford/ Greenwich Area, CT

Precision Garage Door of Fairfield County CT
has received 443 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

I just want to say what a great job Soner Erol and his assistant (I forget his name) did on my garage door repair today. They were here on time, courteous and professional, knew exactly what needed to get done and completed the repair quickly. These two workers should be commended for their knowledge of the garage door trade and their dedication to top-shelf customer service. Really good service workers are hard to come by, Soner and his assistant should be appropriately rewarded.

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Service Provided:

Garage Door Repair


Review:

Excellent Company. The staff in the office is very professional and helpful in answering any questions. Mike Ganning who came to provide the estimate and helped to select the door for us did an excellent job. Showed many option and recommended to replace only the door not the motor as the motor is in good condition. Julian Zivan & team who came to do the installation were prompt and completed the project on time and cleaned up all debris after. Overall the performance of the company and the staff was excellent!! Would recommend 100% for anyone who is thinking of replacing/installing Garage Doors/Motors. Tyrell Fernando - Old Greenwich CT

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Julian Z Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Julian Z
Review:

Well, lost the first one… Worked with Julian and Esdras Both: knew their work, explained everything clearly, were both professional, were both efficient, answered any questions I had (and I tend to ask a lot of questions so I can learn). Would definitely recommend both as the dynamic duo or each separately. Precision is lucky and fortunate to have them in its employ. NOTE: ‘new products purchased’ needs another choice: purchased new garage door system. This is our situation and there was no situation.

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A Response from: Doug

Hi Paul! Thank you for leaving a review! Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.

Julian Z Service Provided:

Install Garage Doors


Door Installation Team: Julian Z
Review:

Great service!!! Super professional!!!

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Leo R Service Provided:

Garage Door Repair


Location Leader: Leo R
Review:

Joey was the technician who came out to diagnose a problem with my garage door opener. He was extremely polite, and courteous, and even offered to bring me coffee when he called with his eta! He arrived when he said he would, and took the time to evaluate the problem and offer a variety of options for repair/replacement. He was extremely thorough. Overall very pleased with the level of service.

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A Response from: Doug

Hi Judi! Thank you for taking the time to leave a review! We love to hear about the impression our technicians are making while interacting with homeowners. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. Thanks for choosing Precision.

Service Provided:

Garage Door Opener Repair


Review:

One of the best service technicians I've had at my house. Carlos Ortiz and his technician called and let me know when they will be arriving and let me know they had 1 customer ahead of me and called me as soon as they were finished to say they were on their way. They even asked me if I would like coffee from the deli. I've never had a service tech ask that. Their work was excellent. I had a spring that broke as well as old pulley, hinges and rollers that needed replaced. All parts were available on truck and work was completed within a few hours on a very hot day! I highly recommend Carlos and Precision Door!

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A Response from: Doug

Hi Sharon! Thank you for leaving a review! Our technicians arrive with a fully stocked truck so they always have the necessary parts and tools to fix your garage door that very same day! Thanks for choosing Precision!

Carlos O Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technician Team : Carlos O
Review:

Joey the technician was excellent and explained everything thoroughly. I would highly recommend Precision in the future.

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A Response from: Doug

Hi Joe! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs.

Service Provided:

Garage Door Repair


Review:

Carlos Ortiz was beyond wonderful. He explained our complicated problem and solution in detail so that we "seniors" could understand perfectly. He had such patience. When the job was done, he made sure we understood how everything worked with the new controls. He was kind and personable. Rare to find a work person so efficient and nice, too! Thank you.

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A Response from: Doug

Hi Joan! Thank you for taking the time to leave a review about your recent experience with Precision! We love to hear about the impression our technicians make when they're helping a customer! We look forward to helping with any future garage door repairs.

Carlos O Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Door Opener


Service Technician Team : Carlos O
Review:

Michael Pelaez is the type of person I consider is a gift to any business. Courteous, knowledgeable and efficient.

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A Response from: Doug

Hi Volker! Thank you for leaving a review! Michael is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.

Michael P Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Michael P
Review:

So happy with the service. Our door refused to open, but we were just expecting to get the mechanism replaced so that it would operate as before. Instead we ended up with a an upgarded product - I had no idea that a garage door could actually open quietly. All the work was conducted professionally (Carlos was great), on a timely basis and with the price initally quoted being the price we actually paid.

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A Response from: Doug

Hi Sally! Thank you for leaving a review! A new opener can really improve the quality of your garage door system! We look forward to helping with any future garage door needs.

Carlos O Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technician Team : Carlos O
Review:

Sony was very efficient and helpful

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Service Provided:

Garage Door Repair


Review:

Great company and customer service. Very trustworthy. Carlos was awesome!

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A Response from: Doug

Hi Moira! Thank you for leaving a review! We love to hear about the impression our technicians are making on homeowners while servicing their garage door. We look forward to helping with any future garage door repairs.

Carlos O Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Carlos O
Review:

Julian and Carl were on time , courteous and patiently thourough in answering any and all questions asked . Julian explained precisely just what was and wasn't needed to fix the situation. Overall the experience has been excellent with PGD and as in past service calls for whatever reason from first CSR phone call to the end of the service visit all was stellar and professional. Thank you Julian , Carl and the contact staff of PGD , You have a satisfied customer !

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A Response from: Doug

Hi there! Thank you for leaving a review! We're committed to an excellent customer experience, from the very first phone call to the garage door repair. We appreciate you taking the time to acknowledge Julian and Carl's skills and professionalism. We look forward to helping with any future garage door needs.

Julian V Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Julian V
Review:

Julian was great. He was professional, on time and courteous. He showed me how to use a timer on my garage door opener that I didn't even know I have. He also showed me the durable hardware materials used by Precision. Best customer experience! I will call Precision for all things related to my garage doors! Thank you.

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A Response from: Doug

Hi Janet! Thanks for choosing Precision! We're happy to hear Julian was able to show you some neat features incorporated in your garage door system. They can help make life a little more convenient. We look forward to helping with any future garage door repairs!

Julian V Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Julian V
Review:

Carlos Ortiz, was on time, discussed the problem,went over all the details and pricing before starting the repair. Couldn"t have been more courteous. An excellant employee representing your company.

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A Response from: Doug

Hi Silvio! Explaining different repair options before starting any work allows homeowners to make a decision they are happy about. Thank you for taking the time to leave a review. We love hearing about the impression our employees make when helping homeowners with their garage door repair.

Carlos O Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Carlos O
Review:

When I called to make an appointment, the woman was so nice and actually followed up with phone calls letting me know the technician was running late on a job but was still coming. I so appreciated that! The technician (Julian Villamor) called to let me know he was on his way and thanked me for my patience. He arrived and was professional, happy, and gave advice on my other garage door that also needs work. I will DEFINATELY be calling back!

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A Response from: Doug

Hi Helene! Thank you for taking the time to share your experience with Precision! Communication about who will arrive and when (even if it's just a little late) helps make Precision a name you can trust for your garage door repair. We look forward to helping with any future garage door needs!

Julian V Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Julian V
Review:

Was able to arrange same day service. Carlos arrived early in the window and explained the problem (excessive use) and the solution which amounted to the replacement of worn major parts ie spring, cable, bearings etc. and restored functionality. Thoroughly impressed. Would highly recommend if given the opportunity.

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A Response from: Doug

Hi David! Same day service allows us to assist homeowners who have immediate needs or schedule restrictions, and we're so happy we were able to come out to help with your garage door repair! We look forward to helping you in the future.

Carlos O Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Carlos O
Review:

I just left a 5 star review on Google as well. Soner and Joey are excellent technicians and gave me different options in order to get my old door fixed quickly. Precision is well represented by them and I would use Precision again.

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A Response from: Doug

Hi Penny! Thank you for leaving multiple reviews. Reviews like this from satisfied customers help homeowners know that Precision is a name you can trust! We're happy Soner and Joey were able to help you get your garage door repaired. Offering various solutions for the issue allows homeowners to make a decision they are happy about. We look forward to helping you in the future.

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Sonny was very knowledgeable easy to deal with. He talked me through the options to repair or replace my garage door opener and I chose to purchase a new opener. Sonny and Joey were very efficient and were able to complete the installation in an hour.

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A Response from: Doug

Hey Jim! Thanks for choosing Precision! Our technicians know the importance of working quickly without sacrificing the quality of the work! We look forward to helping you with any future garage door needs.

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Kept me updated on arrival time. Personable and thorough, replaced the part i needed and pointed out a part that was coming to the end of it's useful life and replaced it. A very positive experience.

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A Response from: Doug

Hi Janet! Communication about who will arrive and when allows you to make the most of your valuable time. We appreciate you taking the time to share your experience with Precision!

Service Provided:

Garage Door Opener Repair


Product:

Springs


Review:

Came within 24 hours and fixed the problem. They also undertook a thorough assessment of the door closer and recommended some options to improve its operation and longevity, which we agreed upon. Very friendly and efficient service. Not inexpensive, but worth it. Thanks.

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A Response from: Doug

Hi Julian! Thanks for leaving a review about your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust. High quality parts and service don't come cheap, but you get what you pay for, and as you said, it's "worth it!" We look forward to helping you with any future garage door needs!

Service Provided:

Garage Door Opener Repair


Product:

Cables


Review:

Technician, Leonardo Rosado is a top-notch technician with a pleasant and professional personality to match. He is an all-star representative for your company. Unfortunately, your company's pricing is outrageous and will not be recommended.

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Leo R Service Provided:

Garage Door Repair


Location Leader: Leo R
Review:

Great service, The guys did a nice job. Took their time to explain. Thanks

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A Response from: Doug

Hi Mark & Joanne! Thanks for taking the time to leave a review. By taking the time to explain you new garage system and how it operates with your doors, you'll be able to make the most of your new purchase. Thank you for choosing Precision.

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

I thought I had a remote problem ... it turns out the springs were worn, the cables rusted and .... heaven knows what else. The technician, Carlos Ortiz, was knowledgeable, super pleasant and fixed it all. Awesome !!! Thank you, Precision ....

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A Response from: Doug

Hey Amy! Doing a full inspection of your garage door and offering suggestions eliminates the need for us to come to the property twice! Plus it saves you time and money! We look forward to helping you with any future garage door needs.

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
Review:

Very professional and great communication. Technician was on-time, friendly, and transparent.

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

I may not be doing this right but we have used Precision Door garage door many times and have been totally happy. We think they do a great job

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A Response from: Doug

Hi Meredith! Thank you for continuously choosing Precision for your garage door repair! We appreciate you taking the time to share your experience.

Michael G Service Provided:

Garage Door Repair


Product:

Garage Doors


Door Designers: Michael G
Review:

Very impressed by Julian and Carlos. Professional and excellent technicians!

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Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

The service was excellent and the workers knew exactly what to do and completed the job quickly I will use the service again

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Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

Some little character got into our garage and decided to dine on the wiring for our door remote! I went online saw the good reviews for Precision Door Service, called and Leo the technician was here the following day! He addressed the problem but also accessed another issue with the door! We gave the go ahead and what a difference it made in it's operation! Bottom line, would highly recommend Precision Door and ask for Leo who services homes in Fairfield County!

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A Response from: Doug

Hi Terrell! By having our techs do a full inspection of the door, we help eliminate the reason for a call back, saving you time and money on additional service fees! Thank you for leaving a review! We look forward to helping you with any (distant) future garage door issues!

Leo R Service Provided:

Garage Door Repair


Product:

Springs


Location Leader: Leo R
Review:

We have used Precision Door and we’ve been satisfied then and now. The serviceman was knowledgeable and courteous. We will use you again.

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A Response from: Doug

Thanks for the review, Melinda! Reviews like this help homeowners know Precision is a name you can trust! Thank you for continuing to choose Precision for your garage door needs.

Service Provided:

Garage Door Repair


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Stamford/ Greenwich Area

(203) 564-9771

(203) 564-9771
Norwalk/ Westport Area

(203) 296-3960

(203) 296-3960
Danbury/Newtown Area

(203) 885-7827

(203) 885-7827
Bridgeport/ Trumbull Area

(203) 296-3960

(203) 296-3960
Ridgefield Area

(203) 885-7827

(203) 885-7827
Shelton Area

(203) 296-3960

(203) 296-3960
Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824