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about Precision Garage Door in:
Danbury/Newtown Area, CT
Precision Garage Door of Fairfield County CThas received 195 reviews, averaging 4.91 Stars:
Sandy Hook, CT
Product:
Sandy Hook, CT
Brian did a great job quickly fixing the broken torsion springs on my garage door. He was friendly and knowledgeable and I appreciated the call that he was on his way. Door now works great. Thanks very much.
- James H
Product:
Newtown, CT
Found name in phonebook and have delighted since. Tech was one time, very knowledgeable, very efficient and good to talk to. I have another opener which I may have replaced based on this experience. Could not be better. pdp
- Paul Payne
Product:
Danbury, CT
Darren was great
- Steven Meyer
Product:
Bethel, CT
Darren was very thorough and knowledgable on Garage doors, he explained every choice and why things happened. He was fast clean and a very pleasant person
- Frank Apellaniz
Product:
Newtown, CT
After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)
- Matthew Bocchino
Product:
Newtown, CT
After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)
- Matthew Bocchino
Product:
Danbury, CT
From his "On Time" arrival until his departure Darren was the picture of what a "Service Tech" should be. Competent, product knowledge, communication skills and a demonstrated confidence in his application to the task at hand. Our experince with Darren was a most rewarding one in that it confirmed our choice of "Precision" to correct our garage door problems. Jack and Ann Hayek
- jack hayek
Product:
Brookfield, CT
Travis was very informative professional competent and friendly. Will do business with this company again Thanks!
- Candace Pace
Product:
Danbury, CT
Your technicians arived on time.Courtious and Professional. Once they started they never stopped till they were finished. Everything Excedded my expitations,both the product and workmanship of your Company. I would be more then proud to recommend Your Company to Friends and Relatives. (Shared Review) One Happy Customer
- domenick villani
Domenick, Thank you for your feed back. We posted the review twice because both technicians get rewarded for great work. Best wishes Doug
Product:
Danbury, CT
Your technicians arrived on time. Courteous and Professional. Once they started they never stopped till they were finished. Everything exceeded my expitations, both the product and workmanship of your Company. I would be more then proud to recommend Your Company to Friends and Relatives. (Shared Review) One Happy Customer
- domenick villani
Product:
Sherman, CT
I'm very pleased with the technician and his work
- William Knipple
Thank you William for your feedback. Our technicians are rewarded for 100% customer satisfaction. Your short note means so much to Travis and helps us to know how we are doing. Doug
Product:
Danbury, CT
Performance beyond expectation .Full evaluation and explanation of work necessary very pleased
- Joel Limoncelli
Danbury, CT
Price seemed high. Travis was very good.
- Richard Uva
Thank you Mr Uva for your review. Im pleased you were happy with Travis. He is an asset to our company. Our pricing structure is set up to support a company that is fully insured, drug and background checks all its employees and warantees most of its work for the life of the homeowner. Interestingly most of our technicians also are college graduates. Travis graduated from Cortland, Brian graduated Wesleyan, and Justin from Temple. Best wishes and thank you for your business. Doug
Product:
Sandy Hook, CT
Fixed door well. My disappointment is that the company could not provide service quicker and we had to experience two days and two nights with a wide open garage door in the middle of winter.
- jonathon simon
Jonathon, Thank you for the review. I have to agree with you. We try to reach every customer within 24 hours. We are working at solving this problem now. We are putting a new truck on the road next week. Thank you so much for your business. Doug
Product:
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
Darren was great ... called me 20 minutes ahead of arrival time, and was efficient and thoroughly explained his recommendations.
- Ann Marie Cioffi