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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fairfield County CT
has received 1647 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were happy that the intallation of our new replacement garage door opener was done in less that 24 hours from the time we ordered it. Our tech was very friendly and professional during the installation and willing to answer all our questions regardless of how many and trivial they may be.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darren was great

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wasn't expecting an appointment because of the holiday weekend, so I was pleasantly surprised. My repair was done in the time frame given and very fast and thorough. Also knowing ahead of time of the person coming to your home is a nice touch. Will definitely refer family and friends to Precision.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

fixed my door,was very,very good.didnt try and sell me anything i didnt want.travis was excellent!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis was extremely helpful. He thoroughly explained the problem I was having and what my options were. He completed the job much quicker than I thought he would. He was courteous, respectful and very informative. I would strongly recommend Precision. It is a very professionally run company. The website info after an appointment is made is great! Glad to hear they are opening a showroom in Stamford!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great service, arrived on time and was fast!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darren was very thorough and knowledgable on Garage doors, he explained every choice and why things happened. He was fast clean and a very pleasant person

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Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very courteous and take time to check over everything. Will not need to call anyone else again, will always use this company going forward.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From his "On Time" arrival until his departure Darren was the picture of what a "Service Tech" should be. Competent, product knowledge, communication skills and a demonstrated confidence in his application to the task at hand. Our experince with Darren was a most rewarding one in that it confirmed our choice of "Precision" to correct our garage door problems. Jack and Ann Hayek

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis came out to repair our garage door. He was polite, professional and reliable. He is an assest to this company and would refer you to others in the future. Thanks!

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Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very Happy with the service provided by Travis. Thank you for checking everything and giving me peace of mind. Wont hesitate to contact your company again in the future. Great job Thanks!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis was very informative professional competent and friendly. Will do business with this company again Thanks!

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Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional, knowledgable, friendly, and fast!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technicians arived on time.Courtious and Professional. Once they started they never stopped till they were finished. Everything Excedded my expitations,both the product and workmanship of your Company. I would be more then proud to recommend Your Company to Friends and Relatives. (Shared Review) One Happy Customer

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A Response from: Brandon Falone, President

Domenick, Thank you for your feed back. We posted the review twice because both technicians get rewarded for great work. Best wishes Doug

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technicians arrived on time. Courteous and Professional. Once they started they never stopped till they were finished. Everything exceeded my expitations, both the product and workmanship of your Company. I would be more then proud to recommend Your Company to Friends and Relatives. (Shared Review) One Happy Customer

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'm very pleased with the technician and his work

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A Response from: Brandon Falone, President

Thank you William for your feedback. Our technicians are rewarded for 100% customer satisfaction. Your short note means so much to Travis and helps us to know how we are doing. Doug

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin represented your company very well.

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A Response from: Brandon Falone, President

Thank you Frank, Justin is a great guy. I get so many calls about him. He graduated from Temple university and we are lucky to have him. Best wishes Doug

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Performance beyond expectation .Full evaluation and explanation of work necessary very pleased

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service appreciate the email and phone notification

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A Response from: Brandon Falone, President

Rupa, That's good to know. We started sending out confirmation emails recently and most of our customers absolutely love it There is nothing worse then waiting for a repairman that never shows up. Best wishes Doug

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly,courteous and made sure everything was working before he left

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis was friendly and explained the problem to me

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A Response from: Brandon Falone, President

Hi Kelly, Thank you for your short review. Many times understanding the problem is the key to customer satisfaction. We work hard at training the technicians to educate the homeowner. I'm glad Travis took the time to do this to your satisfaction. Best wishes Doug

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis was very knowledgable and quick to determine problem area. He made recommedations how to fix exsisting problems and completed the task very quickly because all pars were on hand. Everything was explained and garage was spotless. Very happy with the service and would lrequest travis again.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis is a terrific young man with great precence and professionalism. Great JOB!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis was very knowledgable and was able to repair the problem Quickly and thoughly. Would defintely recommend him and company to friends

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A Response from: Brandon Falone, President

Carolyn, Thank you for the short note. Your feedback helps us know how were doing. Travis is an ex school teacher and we are lucky to have him. Doug

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was the first time we had our door serviced. Travis was very helpfull and explained the problems with our doors. He changed the springs and replaced them with better ones. We will definitely recommend your company to our friends.

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

All the X's show we were very pleased. Travis installed springs and safety cables. We were 100% satified!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

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Stamford/ Greenwich Area (203) 564-9771
Norwalk/ Westport Area (203) 296-3960
Danbury/Newtown Area (203) 885-7827
Bridgeport/ Trumbull Area (203) 296-3960
Ridgefield Area (203) 885-7827
Shelton Area (203) 296-3960
Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824
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Office: (203) 443-8569
30 Old Mill Plain Rd
Danbury, CT 06811