Garage Door Repair in Fairfield County CT - Page 18

Mark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage door wouldn’t open due to a snapped cable I contacted Precision. Within 2 hours Carlos arrived and identified my issue. He gave me a number of options and answered all my questions concerning the repairs without pressure to select one over the other. We agreed on the work and my garage was back operating shortly after. I am glad I called Precision and got Carlos and would not hesitate to do so again.

Don Caulfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our experience with Precision could not have been better.Julien was professional, polite, extremely knowledge and persistent in addressing our problem. We could not have been more pleased with the result. All of this on a Sunday afternoon.

Kaitlin Gambrill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!

Robert Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aleksei did a good job. He was courteous and professional in discussing the problems and providing several alternatives. After he left we noticed that one of the panes of glass on the door was cracked.

John A Watts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffrey Barrales, the technician, arrived on time and within 30 minutes of making the appointment. He was courteous and professional. I selected Precision as website indicated they had Saturday hours and could fix the problem today, which they did. The repair costs were a little on the pricey side but I would recommend them. Jeffrey did good work and explained everything as well as the cost prior to starting the work. He also explained everything that he did upon completing the work. Again, job well done! John W Trumbull, CT

Helen Faga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called in the morning because of a broken cable. You were able to send a tech this morning.Jeffrey called and told me when he would be here and arrived on time. I asked him to check both doors. He explained that he would evaluate both doors, let me know what he found and then would explain the different packages. He was very knowledgeable and we discussed what he found and then showed me the packages. I chose what I thought was best for me and then he did the work. When he finished he showed me everything he did. I was very satisfied with all he did.Jeffrey was very courteous and professional. Thanks for your help.

Margaret Holton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, complete repair. Gracious support.

Thomas Westerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician periodically let us know when he would be here. He also showed up on time . Door was old and needed to be replaced. Technician ordered what we needed and we are now awaiting installation. So far we are very pleased with everything .

Drummond Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Otis was exceptional. He resolved the problem in a timely fashion and we will contact you again when we need to replace motor. Great job!!! Drummond Bell

G. Lal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I like julien who is your sales cum marketing personnel.He explained the process and prices for the garage door as well as opener. Your installer Angie was excellent mechanic and was very cooperative and performed as per expectation. However I do not like one thing to put add on price even if it is only $100 or so for our door keypad. Overall I am totally satisfied. Angie also asked for review but all the links he provided in the request such as gogle,Facebook etc,I do not use those Apps.

Susan Gucawa-Bucasas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was wonderful. He did an excellent job repairing my door within my budget.

Richard Wolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The experience was superb (and I don't use that word lightly). From the initial call-in to the very end, the Precision personnel were efficient, responsive, and courteous at all times.Under my particular circumstances in which we had guests visiting that night, I received a same-day 4 hour afternoon window for the repairman -- and he arrived within an hour of my call after calling me to alert me when he could be expected. Very impressive teamwork. The repairman fixed the problem in 20 minutes, start to finish. All in all, it was an excellent experience and relieved a lot of anxiety for me and my wife given the gusts coming later that day.

Justin Beck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very refreshing to have an honest assessment and friendly experience. Thanks!

Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service - other service providers charge an upfront fee before any service is provided and some do not waive this when then providing the service. Precision waives the fee if $100+ repairs required. In this case only minor adjustments and application of lubricant required - did so at no charge! On my list of service providers to go to

Carmine Carpanzano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua Giron was knowledgeable, professional and did an awesome job. I would highly recommend working with Joshua..

Lynne Deaddio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service and very kind and accommodating. My technician was great!

Christopher Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was delighted to be able to book a service appointment for the next day online - without having to make a phone call! Jeff did a terrific job replacing the sensors on our (very old!) garage door openers. He tweaked the settings and also lubricated the rails and both doors work perfectly now. Thanks for doing a terrific job - I highly recommend Precision Overhead Garage Door!

Christine Limone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffery B was great! Very knowledgeable.

Mary Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision provided excellent same day service. The service provider dispatched was extremely professional, knowledgeable and thorough. I will be referring them to all my clients and friends. M.A.C.

Audrey Tiesler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First of all loved having a photo of the technician who was on their way, followed by phone call saying how far away he was. Service was thorough and had options. Decided on the repair at the moment as the other estimates were just out of my pocket at this time. Recommend to anyone who needs garage doors and or repairs. Audrey Tiesler Trumbull

Hugo Pizzuti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Anthony Beaton, is excellent! He is very knowledgeable, confident, which gave me the comfort knowing that he could fix it. He was very personable, courteous, and easy to communicate with. He was very efficient in problem resolution. He is outstanding and represents your company very well.

Jim Weinberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Should be five stars...but isn't. Sales/tech really good, pricing competitve, product fine, all good...unless you want to reach the sales tech. You have to call the office, listen to five minutes of their rendition stolen from a 1990 sitcom, then get a person who is ''connecting' you to the tech, which never works so after another 5 minute or more of 'Garage Ties" they come on to say they left a message for him. Your not allowed to call his cell...he isnt allowed to give it to you...i am assumign because the company doesnt want them moonlighting..however if the sales/tech peoplke are going to do that, this would never sotp them...it only makes it horribly inconvenient for the buyer/customer.

Judy Motta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It’s rating

John Vibbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just had two garage doors installed. The rep that came out to look over the job was very good to work with and we felt he was very helpful in making our choice. The installers were excellent throughout the whole job from arrival to completion.

Bud Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service and good explanation of state of garage door

Marc Nasser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Julian is an amazing asset!

William Inchoco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is the best! This is the second time they installed and/or repaired the garage in my property. The first one was Leo. He was great. He did a fantastic job of putting a brand new state of the art garage door and motor. The second was Joshua. He came in on time and fixed my wobbling garage door panel. He also advised me about the poor quality of the existing garage door (this is for another property where the garage door was installed by the builder) and recommended a better quality replacement. Joshua was friendly and knowledgeable.

Richard LaPeruta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt did a great job. Professional and polite

James Hawley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua was awesome. He reviewed our options, gave full transparency into the costs, executed the project on-schedule, and then took time to walk us through the operations. Many thanks to Precision - highly recommended.

Maria Kivi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua was very professional and explained everything to us with patience and detail. He was pleasant and had a kind mannerism about him. We were very happy with his service and highly recommend him to our friends.