Read what people are saying
about Precision Garage Door

Travis and Paul showed up precisely on time, they quickly diagnosed a series of issues with the garage door and I was amazed when they said they had all the parts they needed to fix a rather old, antiquated opener on the service vehicle. While I had a nice warm cup of coffee, they recabled one track, replaced a broken pulley, replaced and rewired a remote opener and made all the adjustments needed to get it all running perfectly. Precision is now my go-to company for garage door issues. A perfect service experience.

- Bill Clifford

Thanks so much for coming out and fixing our door. The tech Justin was very nice, prompt and we were very happy with the results. It was great he came out the same day we called him. I would highly recommend your company.

- Laurie Anderson

The technician arrived within one hour of me making the appointment! The service was excellent and efficient. If I have one small gripe, it would be that it's clear you use a telephone answering service used, which wasn't very knowledgable. Once I was put through to your company the operator was also not very familiar with the Angie's list promotion and I had to explain it a few times. That said, to have the service booked and completed on the same day is pretty amazing.

- Richard Tan

The technician was extremely knowledgeable and helpful very honest, however pricing was a joke - very expensive. Second, when calling into your call center the person taking the call should have some knowledge of your issue and make suggestions on what might be the problem - also you should be able to use the coupon for any service call.

- Mike Potocki

Mr Potocki, Thank you for reviewing our business. I'm sorry you felt our pricing was high. We try to price our services and products competitively to the market. We normally are not going to be the lowest price company because it would require us to cut corners. We are fully insured, drug and background check all employees, drive fully stocked trucks to insure same day repair. These kind of things require investments that low cost providers don't always provide. Our call center is not staffed with garage door technicians so phone quotes are impossible. If you ask the customer service operator to get a tech to call back we are happy to do so but I still can't guarantee that we can quote you over the phone. Thank you again.for your feedback.

This has been one of the greatest services I have received at home. The technician was courteous, knowledgeable, explain with details the steps he will follow to complete the evaluation of the equipment and the steps to fix the problem. The technician is a quick worker and do not wastes time performing with excellence. I recommend this company 100%.

- Jose Estrella

Excellent response time, excellent quality of work, wonderful technicians! I highly recommend this company!

- Charles Miller

We had an issue with garage door not opening on a freezing cold day. We called Precision at around 10:30am. By 1pm, they were here, and the issue was fixed by 2. Great job, thanks. Courteous and professional!

- Janine Salimbene

Darren was very detailed, knowledge and very thorough. Resolved the issue in a timely manner. Darren handled his job in very personable and professional manner

- Bob Triscari

Fastest service response time in the history of service calls! I placed a call to Precision and within 5 minutes I had received confirmation of my appointment AND a call from technician Darren O. Darren was at my house within 10 minutes of my initial call to Precision. Darren took care of the issue with my garage door within moments and inspected my garage door. I still cannot believe how fast this was taken care of. I will definitely use Precision again in the future. I will also tell everyone I know how great my experience with Precision was!!!

- Jane Lehn

Your service is very fast and attentive which is appreciated. however I WAS NOT INITIALLY TOLD MY FULL OPTIONS AS TO PRICING OF NEW MOTORS AND THEREFORE DECIDED NOT TO SPEND THE MONEY AND RETAIN THE OLD WHICH LOOKS TERRIBLE.

- GEORGE NOVA

Mr Nova, Thank you for the feedback. Sounds like we mishandled the situation. Please call me direct at 1888-490-8700. Sounds like you still haven't solved your problem and I would like to rectify the situation.

I usually do not write these comments for every service I receive, but I believe firm has earned it's five stars! I have used this company three times. Ones to install an old garage door I got from a friend. That door lasted 15 years. They ones fixed a few rollers and stuff. This time the whole thing needed to be replaced with new. Your prompt and attentive service is flawless! Production time of a few weeks is acceptable and the cost was very competitive. Your installation crew (Greg & Paul) did a great job, fast and efficient. The door looks and works great! Only thing I would correct with this firm is it's name. It should be called Five Star Overhead Precision Door Service, because they have earned the name…I recommend them with no reservations..

- Victor Samuelsen

Travis was great. Arrived on time called ahead to confirm. He explained our options and answered our questions with professionalism friendly quick and efficient Thank You.

- Woodrow Gaskin

Travis came out Saturday morning...he called 15 minutes before he arrived...and then showed up exactly on time...totally professional....knowledgeable...and personable...this is what customer service is all about...the job was done in a perfect amount of time....every part of this experience was excellent...wish the rest of the world was like this!

- Brad Corbelli

Our garage door openers had stopped working, so we were locked out of our garage. Our technician was Travis, and he did a great job getting us into our garage, giving us new remotes, and install a keypad. Would definitely recommend the company to anyone in need of this service.

- Abigail Lorge

Fast and easy the men were polite and courteous

- Randy Hoffman

5 stars! Darren was professional, polite, timely and explained what service was required in a clear manner. He was friendly and helpful. I would request him for any future repairs required for my garage doors.

- Jennifer Torpey

right on time,very good in trouble shooting the problem i had and was able to complete the service 100%.I would recommend precision to any consumer.

- Michael Lepore

Very friendly and helpful. They wanted everything to be perfect before they left. Very happy with the team that showed up. I think you know how to run a business!

- Donald Thomson

On time, very courteous, very professional.

- Thomas Jones

5 stars - the service was done well and quick!

- Anna Angelo

The service was perfect. Brian arrived in time. Investigated the problem carefully, tried to repair first, rather than rushing to replace with new parts. In the end, the broken safety sensors were replaced to solve the problem. He also cleaned up very well. The spray on the bearings is a nice free addon. Most importantly, it's on Sunday. It's great to have service on weekends without paying extra! Very satisfied.

- Xiaowen Wang

Darren O'dell is a true asset to Precision Door. Darren was on time, courteous, and superbly efficient. As a small business owner myself, I'd love to have a Darren on my team. With thanks for a job well done. Sincerely, Gordon W. Harris

- Gordon W. Harris

Found Precision on-line and it looked like best choice. Had spring replaced, motor adjusted and a new gear installed. Leo was actually early and couldn't have been nicer, more informative and obviously skilled and well trained. Definite 5 stars!!!

- MARTY GOLDSTEIN

I have a lift master garage door opener that started malfunctioning. Precision was able to come out the next day to repair. My technician Leo quickly assessed the problem, laid out my repair options, and even followed up with the company on a cost estimate discrepancy that he was able to get resolved. Satisfied customer!

- Melinda Johnson

Quick response, very courteous and fixed my issue in a very short time. Cannot ask for more than that..

- Roseanne Dorsey

Thoroughly professional from initial phone call to on-site job wrap up. Pleasure to do business; highly recommend :-)

- Bruce Angeli

Your technician Darren was prompt and did a professional job!

- Dave Scosta

Our technicians were friendly, professional and suggested useful ideas to make our complicated installation go smoothly. Thank you!

- Brian A

The keypad to open my garage door wasn't working anymore. I did an internet search and this company caught my eye because of the standard rapid response time they advertised. Darren was the technician dispatched to do the job and he was an excellent representative of your company. Very personable, informative and efficient. I found the rates to be reasonable and the job was finished in 15 minutes. WIll definitely use again for my garage door service needs. Thank you!!

- Bill Foglio

I was very much satisfied with Brian's service Dec. 26, , for the garage door assembly on my 47 Maltbie Ave. Stamford house. Brian called me a few minutes before arriving, and then arrived on time. He next carefully and thoroughly explained to me the operation of the garage door and how he intended to proceed with its repair (with broken cable and spring on the floor). Although he first thought he would finish in about half an hour, the job took him nearly two hours, as he worked carefully, and thoroughly, since it's an old 1950's door, with some parts today unavailable. He succeeded in restoring its operation, and in the future, based on the brochure he explained and gave to me, I'll be ordering two new doors for the garage. Brian certainly rates five stars! Rob Piper, house owner

- Robert Piper