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about Precision Garage Door
Precision Garage Door of Fairfield County CThas received 1538 reviews, averaging 4.94 Stars:
Stamford, CT
Wilton, CT
Despite the bitter cold outside (2-6 degrees) Bryan did an excellent job. I am very pleased with my new garage door opener. It is quiet and quick. What a huge difference from the old garage door opener. I will enjoy using it for years to come. Bryan explained everything about the door and how to keep it lubricated every year to keep it in great shape
- Michele Damato
Product:
New Canaan, CT
I am a return customer for Precision. Their workers are polite and knowledgeable and go the extra mile to see that the job is done correctly. A very good company!
- Kit Devereaux
Product:
Monroe, CT
My husband and I were very satisfied with your Companies technician Travis and partner. They were both very polite, knowledgeable and informative of letting us know in detail what was wrong with our garage door, that was not opening and closing. They finished the job in a timely manner. We would not hesitate calling you again if future problems were to occur, and would recommend your services to others. Betty & John Lee
- John Lee
Product:
Ridgefield, CT
Justin was prompt, professional and very knowledgeable. Any company is only as good as its employees, and this is why we continue to use Precision. Thanks Justin!
- Poletto Family
Product:
Fairfield, CT
Very pleased with the speed and efficiency of this company. I called to report that our garage door was broken. The tech arrived within one hour, diagnosed and fixed the problem within one hour. The technician was pleasant and professional and informing of every step. HIGHLY RECOMMEND
- Penny Lyons
Product:
Southport, CT
We chose you as you were available on a weekend which is very convenient for us, esp with a snow storm coming. we set an appointment on Saturday and your rep arrived right on time. He was knowledgeable, courteous and neat! We will definitely call you again when we have a need. We would like to replace our old wooden doors this spring. 5 stars! *****
- Joan Makara
Product:
Brookfield, CT
Precision had installed three doors for me on my barn and did a great job. Now the two doors on the house needed improvements so I called Precision. New springs, rollers and openers were all installed. Another job done well. Thank You.
- Tom Ray
Norwalk, CT
I was amazed seeing how cold it was (15 degrees)that he did the work in a timely manner and was very cooperative. It was very difficult to find fault with any of his work. I would recommend him again. I have 4 garages in four houses. I will keep your name.
- Joseph Lazzaro
Service Provided:
Product:
Location Leader: Leo R
Monroe, CT
I truly appreciated the high professionalism of all aspects of this service experience ... the appointment setting, the e-mail confirmations, the service technician, the service itself, and the follow-up. Leo was gracious and courteous during his time on the job. I will definitely call Precision for any future repairs or a door replacement. A++++++++.
- Charles McCarthy
Fairfield, CT
Travis was very efficient, knew his business well and had the door repaired within 30 minutes. Thanks Travis!
- John Webb
Product:
Westport, CT
We had first seen you on yellow pages but have since called you for our garage door needs. Your technicians were on time, found problem, explained options and fixed it in good time.
- monika lazaro
Fairfield, CT
Precision called me 15 min ahead of time. Mr Justin arrived right on time and was done in about 10 minutes! He was curtious and professional and very nice to talk to. I will use this company again.
- Arnela Ten Meer
Product:
Stamford, CT
Travis and Paul showed up precisely on time, they quickly diagnosed a series of issues with the garage door and I was amazed when they said they had all the parts they needed to fix a rather old, antiquated opener on the service vehicle. While I had a nice warm cup of coffee, they recabled one track, replaced a broken pulley, replaced and rewired a remote opener and made all the adjustments needed to get it all running perfectly. Precision is now my go-to company for garage door issues. A perfect service experience.
- Bill Clifford
Product:
Darien, CT
Thanks so much for coming out and fixing our door. The tech Justin was very nice, prompt and we were very happy with the results. It was great he came out the same day we called him. I would highly recommend your company.
- Laurie Anderson
Product:
New Canaan, CT
The technician arrived within one hour of me making the appointment! The service was excellent and efficient. If I have one small gripe, it would be that it's clear you use a telephone answering service used, which wasn't very knowledgable. Once I was put through to your company the operator was also not very familiar with the Angie's list promotion and I had to explain it a few times. That said, to have the service booked and completed on the same day is pretty amazing.
- Richard Tan
Product:
New Fairfield, CT
The technician was extremely knowledgeable and helpful very honest, however pricing was a joke - very expensive. Second, when calling into your call center the person taking the call should have some knowledge of your issue and make suggestions on what might be the problem - also you should be able to use the coupon for any service call.
- Mike Potocki
Mr Potocki, Thank you for reviewing our business. I'm sorry you felt our pricing was high. We try to price our services and products competitively to the market. We normally are not going to be the lowest price company because it would require us to cut corners. We are fully insured, drug and background check all employees, drive fully stocked trucks to insure same day repair. These kind of things require investments that low cost providers don't always provide. Our call center is not staffed with garage door technicians so phone quotes are impossible. If you ask the customer service operator to get a tech to call back we are happy to do so but I still can't guarantee that we can quote you over the phone. Thank you again.for your feedback.
Product:
Danbury, CT
This has been one of the greatest services I have received at home. The technician was courteous, knowledgeable, explain with details the steps he will follow to complete the evaluation of the equipment and the steps to fix the problem. The technician is a quick worker and do not wastes time performing with excellence. I recommend this company 100%.
- Jose Estrella
Product:
Stamford, CT
Excellent response time, excellent quality of work, wonderful technicians! I highly recommend this company!
- Charles Miller
Product:
Ridgefield, CT
We had an issue with garage door not opening on a freezing cold day. We called Precision at around 10:30am. By 1pm, they were here, and the issue was fixed by 2. Great job, thanks. Courteous and professional!
- Janine Salimbene
Product:
Monroe, CT
Darren was very detailed, knowledge and very thorough. Resolved the issue in a timely manner. Darren handled his job in very personable and professional manner
- Bob Triscari
Product:
Greenwich, CT
Fastest service response time in the history of service calls! I placed a call to Precision and within 5 minutes I had received confirmation of my appointment AND a call from technician Darren O. Darren was at my house within 10 minutes of my initial call to Precision. Darren took care of the issue with my garage door within moments and inspected my garage door. I still cannot believe how fast this was taken care of. I will definitely use Precision again in the future. I will also tell everyone I know how great my experience with Precision was!!!
- Jane Lehn
Product:
Greenwich, CT
Your service is very fast and attentive which is appreciated. however I WAS NOT INITIALLY TOLD MY FULL OPTIONS AS TO PRICING OF NEW MOTORS AND THEREFORE DECIDED NOT TO SPEND THE MONEY AND RETAIN THE OLD WHICH LOOKS TERRIBLE.
- GEORGE NOVA
Mr Nova, Thank you for the feedback. Sounds like we mishandled the situation. Please call me direct at 1888-490-8700. Sounds like you still haven't solved your problem and I would like to rectify the situation.
Product:
Greenwich, CT
I usually do not write these comments for every service I receive, but I believe firm has earned it's five stars! I have used this company three times. Ones to install an old garage door I got from a friend. That door lasted 15 years. They ones fixed a few rollers and stuff. This time the whole thing needed to be replaced with new. Your prompt and attentive service is flawless! Production time of a few weeks is acceptable and the cost was very competitive. Your installation crew (Greg & Paul) did a great job, fast and efficient. The door looks and works great! Only thing I would correct with this firm is it's name. It should be called Five Star Overhead Precision Door Service, because they have earned the name…I recommend them with no reservations..
- Victor Samuelsen
Fairfield, CT
Travis was great. Arrived on time called ahead to confirm. He explained our options and answered our questions with professionalism friendly quick and efficient Thank You.
- Woodrow Gaskin
Product:
Fairfield, CT
Travis came out Saturday morning...he called 15 minutes before he arrived...and then showed up exactly on time...totally professional....knowledgeable...and personable...this is what customer service is all about...the job was done in a perfect amount of time....every part of this experience was excellent...wish the rest of the world was like this!
- Brad Corbelli
Product:
Fairfield, CT
Our garage door openers had stopped working, so we were locked out of our garage. Our technician was Travis, and he did a great job getting us into our garage, giving us new remotes, and install a keypad. Would definitely recommend the company to anyone in need of this service.
- Abigail Lorge
Product:
Stamford, CT
Fast and easy the men were polite and courteous
- Randy Hoffman
Product:
Brookfield, CT
5 stars! Darren was professional, polite, timely and explained what service was required in a clear manner. He was friendly and helpful. I would request him for any future repairs required for my garage doors.
- Jennifer Torpey
Product:
Trumbull, CT
right on time,very good in trouble shooting the problem i had and was able to complete the service 100%.I would recommend precision to any consumer.
- Michael Lepore
Product:
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960Office: (203) 443-8569
30 Old Mill Plain Rd
Danbury, CT 06811
License
CT Home Improvement Contractor License:HIC.0629893
We called Precision when our garage door opener quit unexpectedly on a Saturday afternoon. It happened to be one of the coldest weekends we've had so far this winter. I was excited to learn that their technicians work on Sundays at no additional charge. Brian came the next day, after calling to let me know he would be running late, and again to tell me he was on his way. He arrived when he said he would, was extremely polite, and gave us his opinion regarding repairing versus replacing our 13 year old unit. We opted to replace and Brian set to work in our freezing garage for 1 1/2 hours to get us working again. We were 100% satisfied with our experience and will definitely call Precision to replace our other door (when it is warmer weather, of course!). Thanks Brian and Precision for making our experience a good one. Patricia Pavlov
- Patricia Pavlov