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Leo R
Tech ID#: 7
Reviews: 157
Average: 4.97 stars
Background: 6/26/2017
Drug Test: 4/1/2014

Leo R

Service Technician Team
Leo R has received 157 reviews, averaging:

Leo R's Bio:

Leo is a long time resident of Westchester County, New York. He has been married to his High School sweetheart for 3 years. He is a Martial Arts Instructor, a pet lover and has a dog named Benji
Review:

Leonardo Rosado is amazing. Our garage door broke down and he saved the day. Leo arrived a little early but called first to make sure it was ok - he explained everything to us and gave 2 options that would save us money in the long run. He is efficient, trustworthy and very knowledgeable. We recommend him without hesitation.
Bernadette Mcsween
Service Provided:
Garage Door Repair
Review:

Great service, professional and timely. Leo is the best, he explained the issue, what my options are and fixed them. And went above and beyond identifying an issue from before and fixed it as well. He is a great asset.
Sandeep Mannava
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Big 5 Star rating for Leo Rosado and your company too, for having a wonderful technician as Leo. He was most pleasant, understanding, and of course, knowledgeable. He was so at ease, I felt like I was chatting with a friend. Leo explained everything in detail and never urged me to accept any of his recommendations. I will be calling you again should the need arise, and please send Leo.
Joyce Roessler
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Leo kept me informed about when he'd arrive throughout the afternoon. Once here, he was polite, fast, professional and informative. Have yet to have anything other than top notch service from Precision over the years. Thank you, Leo.
The Greenes
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Leo was prompt, courteous, professional and efficient. I was very pleased by the whole experience with Precision. I won't hesitate to recommend the company to friends and neighbors.
Ken Alcorn
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Leonardo was our technician today. He has been to our house on other occasions to service our garage doors and I was glad to see a familiar face! He was polite, knowledgeable and quickly determined what the problem was and corrected it. He also tested all our doors and pointed out a weakness in one of our cables! He contacted me by phone to give me an ETA and made a follow up call when his prior job ran a little long. Service was EXCELLENT and I would highly recommend Precision Garage Doors. Leonardo is WONDERFUL.
Debbie Zager
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Leo was the star of the appointment. Everyone I spoke to was terrific. Leo was the tech. that came for the repair. Knew his trade and performed impeccably after hearing what occured. Well manured easy to explain things to Leo is a superstar. He earned everyone 5 Stars. Great representative to Precision Door Service.
Steve Casuto
Service Provided:
Garage Door Opener Repair
Review:

My garage door opener was not functioning properly. My long term garage door service company had gone out of business. I did some quick on-line research and decided to call Precision. From my initial call, I was impressed! The phone representative was friendly and was able to book an appointment on a Saturday morning. Several confirming calls/texts were sent as well as information about the service technician. Our technician, Leo, also called when he was en-route and gave a very accurate arrival time. He asked me several questions about the opener, our experience with it and how I had maintained it. Since the unit was, as expected, operating properly when he arrived, he did have to do some investigative work and did determine the issue. Leo laid out my options and I concluded that replacing the unit was the best long term solution. I was impressed that Leo had the time and necessary supplies to change out the motor. He spent time with me explaining all the features of the unit and helped reprogram my cars as well. Leo was quite friendly, efficient and knowledgeable. During his visit, he received several calls from other Precision technicians asking him for advise on issues... I was pleased I had a very experienced technician. While I know I was "up-sold" and perhaps could have simply repaired my 10+ year old opener, it made sense to replace it know and I was impressed that we could get this done in one appointment. I will surely use Precision (and Leo) for any future garage door repair issues.
Michael Golden
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Excellent service. Very knowledgeable service man Very happy with the garage door repair on the motor.
Michael Shames
Service Provided:
Garage Door Repair
Review:

Excellent service everything was fixed and working well. I would recommend this service to everyone needing their garage doors fixed. Leo was excellent introduced himself and explained everything very clearly. Fixed everything perfectly. Thank you
Richard Inglis
Service Provided:
Garage Door Repair
Review:

Solid service and solution. We had some contractor work done to repair some water leak damage and in the process the contractors needed to take down part of a small rear garage door as the ceiling was trashed and needed to be re-done. Unfortunately, they broke some things while doing this. I called Precision to get the now broken safety sensors re-wired and do an overall safety check. After scheduling, their online system gave me updates on who was showing up and when, and they did so within the promised timeframe. Leo fixed our stuff and did safety checks on our other garage doors. He took the time to re-wire in an unobtrusive way and he replaced the sensors. All was at what I thought was a reasonable cost. They're definitely going to be the call if I need other services.
Scott
Service Provided:
Garage Door Repair
Review:

Dear Doug, The young man who came to my aid yesterday was most helpful despite the fact that I was unable to give him a car key that he needed to remove a car obstructing an area that he needed to access for proper appraisal of a door problem. He did establish that my opener was working properly which was wonderful and did point out the many possible breakdown areas of both my forty-eight year old garage doors. of the door problem.
Barbara Rowland
Service Provided:
Garage Door Opener Repair
Review:

I am very pleased with the service performed on my garage door. Apparently the five-star rating I saw in the ad on the Internet was quite accurate. The technician was professional, pleasant and a gentleman.
Rosemarie Vacca
Service Provided:
Garage Door Opener Install
Review:

You were great coming Saturday on short notice, finding the problem and quickly repairing. Thank you.
David
Service Provided:
Garage Door Opener Repair
Review:

I would award five stars to our installer who replaced two torsion springs (one broken) and cables (frayed). I chose Precision from an internet list of providers, phoned and liked the response. Also, and very important, I was able to schedule having the work done within two days.
Raymond Wheeler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Leo, the technician that came out, was knowledgeable, helpful, personable and overall a pleasure to meet and work with. While we haven’t completely received all quotes from potential garage door installers, I believe this may be over what we were expecting to pay. Outside of price, the quickness to set up a visit, the continued updates and sticking to the timeframe initially set out were all amazing. And again, we really enjoyed meeting Leo! Thank you for your help!
Diane Melchionne
Service Provided:
Install Garage Doors
Review:

Leo was very competent and courteous. He replaced drums, cables and rollers. good experience.
Vincent Felicella
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Technician Leonoardo is competent and friendly. Great communication via email and text regarding appointment. Technician was on time.
Katja
Service Provided:
Garage Door Repair
Review:

Technician was friendly, courteous, and knowledgeable.
Andrea Mills
Service Provided:
Garage Door Repair
Review:

Prompt service, sincere and dedicated staff, sound, objective advice. I knew I was in good hands.
ScottHC
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Leo is extremely knowledgeable, efficient, personable and, especially, an expert at what he does. He diagnosed our problems quickly, corrected and repaired them, and did so with a smile explaining everything as he went along! Perfect!
Glenn Finley
Service Provided:
Garage Door Repair
Review:

Excellent service from Leo. Well trained and excellent with the customer.
Richard Cerrone
Service Provided:
Garage Door Opener Repair
Review:

Leo came and installed a new opener which fixed the problems I was having. He arrived at the early end of my service time window and was done when he said he would be.Can't ask for better than that!!!!!!!!!
Robert Holodnak
Service Provided:
Garage Door Opener Repair
Review:

Very responsive to a service request. Technician arrived when promised.
HASCHER DONNA
Service Provided:
Garage Door Repair
Review:

Leo was very professional, courteous and prompt. He called me with an estimate of when he was going to be here and also called me when he was on his way. I've used Precision Door service in the past and will continue to use them.
John Morabito
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Leo came to my home today to install a new garage door system. Leo was so friendly, professional, courteous , thorough and competent.. his work was impeccable and he explained the new system to me and made sure I was pleased with everything. He is a wonderful person and great representative for your company. Precision is the best! On time, easy to schedule, sends reminders for appointments etc.. 10 star rating!
Julie Cromwell
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Excellent job
Yung Huang
Service Provided:
Garage Door Opener Repair
Review:

Had my yearly lubrication and check-up today. Leo was great; called to let me know he was coming. Replaced cables, a very loose bolt, and Leo checked everything to make sure the door was working as it should. I appreciate the great level of service I have received each time.
Paul Goldblatt
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Leo Rosario was very personable and knew the product (life master door). He provided customer door care information and demonstrated how to lubricate. Overall a very good experience for this first time customer. Would recommend to others. Also, the office support was timely and efficient.
Paul Austin
Service Provided:
Garage Door Repair
Review:

Leo came by today to take measurements and provide me with a quote. He was on time, friendly and knowledgeable. If we decide to go forward I feel confident in going with Precision.
Dave Oulighan
Service Provided:
Install Garage Doors
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