Garage Door Repair in Fairfield County CT - Page 56

Ted Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darren was very knowledgable,respectfull,timely and very neat,as i told him iam a aircraft mech. myself and thought he was outstanding and a great asset to your TEAM...THANK YOU.....AND KEEP UP THE GOOD WORK. THAT WOULD BE 5 STARS..

Parris Ochsner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Telephone service squeezed me in after I told her I was going away next day. Justin was very knowledgeable ,courteous and did a great job. Would recommend Precision door to any of my family and friends Thank you!

Anthony Guevara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis came and took care of business in a polite, non-aggressive, professional manner! The whole process was simple and hassle free.

Cas Maucere

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No specific reason for choosing Precision. They did respond quickly and were polite on the phone. Darren was excellent, knowledgable and helpful. I would probably use Precision again, even though I felt the cost was high for the amount of work done and the parts.

James H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did a great job quickly fixing the broken torsion springs on my garage door. He was friendly and knowledgeable and I appreciated the call that he was on his way. Door now works great. Thanks very much.

Robert Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not be more satisfied with the professional service I received. The appointment was on schedule and the work performed flawless. I would highly recommend Precision to my neighbors. The technician was polite and totally prepared for all the challenges presented. Well done !!

Paul Payne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found name in phonebook and have delighted since. Tech was one time, very knowledgeable, very efficient and good to talk to. I have another opener which I may have replaced based on this experience. Could not be better. pdp

Jim Jakubek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darren was efficient and courteous. Although I wanted just a broken spring replaced, he told me how old my system was and sold me on the fact that a new system with lifetime warrenty was the way to go.

E. Fairfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm pleased to write a very positive report about Darron's work. He first diagnosed the problem - a burned out motor on the garage opener in one bay. He said the solution was a new motor and then described the costs and features of two different models. I chose the model with a built-in battery backup. He installed that model, installed an exterior door opener, and then provided two hand-held openers, one for each of our autombiles. All told, he did excellent work, leaving two very satisfied customers behind, namely me and my wife. Bravo, Darren!

Conrad Dequadros

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service -- I have no doubt that I will use your company again and will definitely recommend your service to other people. The technician was knowledgable and professional. I am very satisfied.

matthew rudy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis came early and did excellent work. Nice job all around.

Jessica Zelen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with the professional service we received by our technician, Brian. He was extremely knowledgable about the type of repair we needed and explained why the system failed, as well as how the repair was going to be done. All of this gave me a better understanding of our garage door

Rose Rubino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was not at the house during the repair, but my mother's caretaker reports that the Darren O. was on time and he worked efficiently. I checked the work yesterday and saw that the doors now work well with the remotes. We were very pleased both with the work and the cost. We will call Precision Door again with future needs. Thank you very much. Jeanne Mangino

Michael Reilly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job ! service man was supposed to bring back a connector so we can use our in-car door opener. Please take care of that thanks

Henry Soch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire experience, from the initial phone call to set up the appointment, to the service call, through the follow up was excellent. Travis was great. He explained the problem, outlined the various options for fixing it, and installed our new door opener in record time. He was professional and courteous. He's a fantastic asset to your company. It is very seldom that a company delivers on its service commitment in this manner. If I could give you six stars, I would. I'd strongly recommend you to anyone needing work on garage doors or openers.

David Guaglianone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis did an ountstanding Job! Very professional, detailed, neat and effficient. I

Richard Fitzsimons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

justin on time,very professional,knowledgable and courteous.replaced required electronic part in a matter of minutes. would not hesitate to call PRECISION in the future if needed. thanks very much.....rich fitzsimons

James Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were happy that the intallation of our new replacement garage door opener was done in less that 24 hours from the time we ordered it. Our tech was very friendly and professional during the installation and willing to answer all our questions regardless of how many and trivial they may be.

Steven Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darren was great

kevin lyons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wasn't expecting an appointment because of the holiday weekend, so I was pleasantly surprised. My repair was done in the time frame given and very fast and thorough. Also knowing ahead of time of the person coming to your home is a nice touch. Will definitely refer family and friends to Precision.

Richard Orosz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

fixed my door,was very,very good.didnt try and sell me anything i didnt want.travis was excellent!!

Jean Dawe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was extremely helpful. He thoroughly explained the problem I was having and what my options were. He completed the job much quicker than I thought he would. He was courteous, respectful and very informative. I would strongly recommend Precision. It is a very professionally run company. The website info after an appointment is made is great! Glad to hear they are opening a showroom in Stamford!

debbie crowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great service, arrived on time and was fast!

Belanger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased

Frank Apellaniz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darren was very thorough and knowledgable on Garage doors, he explained every choice and why things happened. He was fast clean and a very pleasant person

Matthew Bocchino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)

Matthew Bocchino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)

jack hayek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From his "On Time" arrival until his departure Darren was the picture of what a "Service Tech" should be. Competent, product knowledge, communication skills and a demonstrated confidence in his application to the task at hand. Our experince with Darren was a most rewarding one in that it confirmed our choice of "Precision" to correct our garage door problems. Jack and Ann Hayek

Kuldip Samra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous and take time to check over everything. Will not need to call anyone else again, will always use this company going forward.

Trisha Caputo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis came out to repair our garage door. He was polite, professional and reliable. He is an assest to this company and would refer you to others in the future. Thanks!