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Garage Door Repair Reviews in Fairfield County CT (Page 56)
Precision Garage Door of Fairfield County CThas received 1711 reviews, averaging 4.94 Stars:
Shelton, CT
Product:
Trumbull, CT
The entire experience, from the initial phone call to set up the appointment, to the service call, through the follow up was excellent. Travis was great. He explained the problem, outlined the various options for fixing it, and installed our new door opener in record time. He was professional and courteous. He's a fantastic asset to your company. It is very seldom that a company delivers on its service commitment in this manner. If I could give you six stars, I would. I'd strongly recommend you to anyone needing work on garage doors or openers.
- Henry Soch
Product:
Monroe, CT
Travis did an ountstanding Job! Very professional, detailed, neat and effficient. I
- David Guaglianone
Product:
Fairfield, CT
justin on time,very professional,knowledgable and courteous.replaced required electronic part in a matter of minutes. would not hesitate to call PRECISION in the future if needed. thanks very much.....rich fitzsimons
- Richard Fitzsimons
Product:
Norwalk, CT
We were happy that the intallation of our new replacement garage door opener was done in less that 24 hours from the time we ordered it. Our tech was very friendly and professional during the installation and willing to answer all our questions regardless of how many and trivial they may be.
- James Baker
Product:
Danbury, CT
Darren was great
- Steven Meyer
Product:
Norwalk, CT
I wasn't expecting an appointment because of the holiday weekend, so I was pleasantly surprised. My repair was done in the time frame given and very fast and thorough. Also knowing ahead of time of the person coming to your home is a nice touch. Will definitely refer family and friends to Precision.
- kevin lyons
Product:
Shelton, CT
fixed my door,was very,very good.didnt try and sell me anything i didnt want.travis was excellent!!
- Richard Orosz
Product:
Fairfield, CT
Travis was extremely helpful. He thoroughly explained the problem I was having and what my options were. He completed the job much quicker than I thought he would. He was courteous, respectful and very informative. I would strongly recommend Precision. It is a very professionally run company. The website info after an appointment is made is great! Glad to hear they are opening a showroom in Stamford!
- Jean Dawe
Product:
Trumbull, CT
great service, arrived on time and was fast!
- debbie crowe
Product:
Monroe, CT
We were very pleased
- Belanger
Product:
Newtown, CT
After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)
- Matthew Bocchino
Product:
Bethel, CT
Darren was very thorough and knowledgable on Garage doors, he explained every choice and why things happened. He was fast clean and a very pleasant person
- Frank Apellaniz
Product:
Newtown, CT
After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)
- Matthew Bocchino
Product:
Stamford, CT
Very courteous and take time to check over everything. Will not need to call anyone else again, will always use this company going forward.
- Kuldip Samra
Product:
Danbury, CT
From his "On Time" arrival until his departure Darren was the picture of what a "Service Tech" should be. Competent, product knowledge, communication skills and a demonstrated confidence in his application to the task at hand. Our experince with Darren was a most rewarding one in that it confirmed our choice of "Precision" to correct our garage door problems. Jack and Ann Hayek
- jack hayek
Product:
Greenwich, CT
Travis came out to repair our garage door. He was polite, professional and reliable. He is an assest to this company and would refer you to others in the future. Thanks!
- Trisha Caputo
Product:
Stamford, CT
Very Happy with the service provided by Travis. Thank you for checking everything and giving me peace of mind. Wont hesitate to contact your company again in the future. Great job Thanks!
- Kuldi samra
Product:
Weston, CT
Great service!
- rick terrill
Product:
Brookfield, CT
Travis was very informative professional competent and friendly. Will do business with this company again Thanks!
- Candace Pace
Product:
Norwalk, CT
Professional, knowledgable, friendly, and fast!
- John Curran
Product:
Danbury, CT
Your technicians arived on time.Courtious and Professional. Once they started they never stopped till they were finished. Everything Excedded my expitations,both the product and workmanship of your Company. I would be more then proud to recommend Your Company to Friends and Relatives. (Shared Review) One Happy Customer
- domenick villani
Domenick, Thank you for your feed back. We posted the review twice because both technicians get rewarded for great work. Best wishes Doug
Product:
Danbury, CT
Your technicians arrived on time. Courteous and Professional. Once they started they never stopped till they were finished. Everything exceeded my expitations, both the product and workmanship of your Company. I would be more then proud to recommend Your Company to Friends and Relatives. (Shared Review) One Happy Customer
- domenick villani
Product:
Sherman, CT
I'm very pleased with the technician and his work
- William Knipple
Thank you William for your feedback. Our technicians are rewarded for 100% customer satisfaction. Your short note means so much to Travis and helps us to know how we are doing. Doug
Product:
Wilton, CT
Justin represented your company very well.
- Frank DeRosa
Thank you Frank, Justin is a great guy. I get so many calls about him. He graduated from Temple university and we are lucky to have him. Best wishes Doug
Danbury, CT
Performance beyond expectation .Full evaluation and explanation of work necessary very pleased
- Joel Limoncelli
Norwalk, CT
Quick service appreciate the email and phone notification
- Rupa Knishna
Rupa, That's good to know. We started sending out confirmation emails recently and most of our customers absolutely love it There is nothing worse then waiting for a repairman that never shows up. Best wishes Doug
Product:
Stamford, CT
Friendly,courteous and made sure everything was working before he left
- AnnMarie Petroucik
Fairfield, CT
Travis was friendly and explained the problem to me
- Kelly Bakonyi
Hi Kelly, Thank you for your short review. Many times understanding the problem is the key to customer satisfaction. We work hard at training the technicians to educate the homeowner. I'm glad Travis took the time to do this to your satisfaction. Best wishes Doug
Product:
Greenwich, CT
Travis is a terrific young man with great precence and professionalism. Great JOB!
- Lee Feld
Product:
License
CT Home Improvement Contractor License:HIC.0629893
Great job ! service man was supposed to bring back a connector so we can use our in-car door opener. Please take care of that thanks
- Michael Reilly