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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fairfield County CT
has received 1536 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Leo was prompt, courteous, and professional. Diagnosed the problems, clearly explained them to me, and gave me options. He worked efficiently. He gave me clear instructions on how to maintain the garage doors and what to watch out for. Thumbs up!

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A Response from: Doug

Hi Al! Thank you for taking the time to leave a review. Giving homeowners options for repair allows them to make decisions they are happy about. We look forward to helping with any future garage door repairs.

Leo R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Leo R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Julian arrived on time (even a bit early) and diagnosed the problem with my automatic garage door in no time at all. He was pleasant and knowledgeable and made the repairs efficiently. Could not ask for better service.

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A Response from: Doug

Hi Barbara! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sony was very efficient and helpful

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was phenomenal! I’m engaged in the service industry and have high standards regarding delivery of service. Luke was professional, friendly, quickly assessed my door issues, offered repair options, and quickly and expertly re-built the moving parts on my door. I’m happily impressed and only wish there were more stars in your rating system. Thanks Luke - Super job! R. Kessler

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A Response from: Doug

Hi Rick! Thank you for choosing Precision! An excellent customer experience is very important to us, so we're happy to hear you are happy with your garage door repair. We look forward to helping with any future garage door repairs.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sonny was a great help today fixing a long existing garage door failure. He explained all of the options, was ready to do the repairs same day and now the door operates like new. Happy to have a warranty in case something goes awry but doubt I’ll need it.

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A Response from: Doug

Hi Seth! Thank you for leaving a review! Having a fully stocked truck allows our technicians to repair your garage door at the very same appointment, eliminating the need for any more time, money, or appointments. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jesse Peligri provided outstanding service with great professionalism and personal smiling service. Congratulations!

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A Response from: Doug

Hi Gregory! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Jesse P Service Provided:
Garage Door Repair

Service Technician Team : Jesse P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They came when they said they would. The were friendly and knowledgeable and showed me options for repairs or replacement. Work was done quickly and reasonably and we were very happy.

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A Response from: Doug

Hey Matt! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Julian's skills and professionalism. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very Fast and high quality service. The technician was very nice and recommended an appropriate fix. He had it fixed within a short amount of time. Thank you!

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A Response from: Doug

Hi Kyle! Thank you for leaving a review. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Carlos and Eddie did a great job repairing one of my garage doors. They were on time, explained everything in advance, gave me an estimate, and reviewed the work when they were finished. Very professional..I would highly recommend Precision, Carlos and Eddie.

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A Response from: Doug

Hi Bill! Thank you for choosing Precision! Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company and customer service. Very trustworthy. Carlos was awesome!

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A Response from: Doug

Hi Moira! Thank you for leaving a review! We love to hear about the impression our technicians are making on homeowners while servicing their garage door. We look forward to helping with any future garage door repairs.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overall the team was professional and very knowledgeable. I would recommend.

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A Response from: Doug

Hi there! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional. Only issue is the wait time for install. But with covid happening I will give it a pass.

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A Response from: Doug

Hi Nestor! Thank you for your patience regarding the wait time for your new garage door! Unfortunately manufacturing delays are affecting companies all across the country. We can't wait to install your new garage door!

Leo R Service Provided:
Install Garage Doors

Product:
Garage Doors

Location Leader: Leo R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! I highly recommend. Thank you for taking the time to explain and program everything and for being so patient and courteous!

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A Response from: Doug

Hi Lynne! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your new garage door opener installation!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Please send me a receipt for today's work.

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Leo R Service Provided:
Garage Door Repair

Location Leader: Leo R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Julian and Carl were on time , courteous and patiently thourough in answering any and all questions asked . Julian explained precisely just what was and wasn't needed to fix the situation. Overall the experience has been excellent with PGD and as in past service calls for whatever reason from first CSR phone call to the end of the service visit all was stellar and professional. Thank you Julian , Carl and the contact staff of PGD , You have a satisfied customer !

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A Response from: Doug

Hi there! Thank you for leaving a review! We're committed to an excellent customer experience, from the very first phone call to the garage door repair. We appreciate you taking the time to acknowledge Julian and Carl's skills and professionalism. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Julian was great. He was professional, on time and courteous. He showed me how to use a timer on my garage door opener that I didn't even know I have. He also showed me the durable hardware materials used by Precision. Best customer experience! I will call Precision for all things related to my garage doors! Thank you.

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A Response from: Doug

Hi Janet! Thanks for choosing Precision! We're happy to hear Julian was able to show you some neat features incorporated in your garage door system. They can help make life a little more convenient. We look forward to helping with any future garage door repairs!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hire this company. Carlos the technician was excellent! He called before he arrived to tell me that he was on his way. Very polite and knowledgeable. Carlos assessed my garage issues and went over the cost for my approval. He was meticulous and now my doors work like new. He lived up to the company name -Precision. Precision is my company for all of my garage door needs from now on.

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A Response from: Doug

Hi Mark! Glad to hear you're a satisfied new customer! We appreciate you taking the time to leave a review about your experience with Precision! Reviews like this help other homeowners looking for garage door repair know that Precision is a name you can trust!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Soner Erol did a great job on my garage door. He provided three options for me. Then finished the work accurately and promptly. I would highly recommend him and Precision Door.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sonor Erol was the technician who came and fixed my ailing garage door. He was thorough in his explanations and professional in demeanor. When the other door fails, which it will at some point, Precision Door Service will be my call.

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A Response from: Doug

Hi Peggy! Thanks for choosing Precision! We appreciate you taking the time to share your experience with Soner as your technician! We look forward to helping with that other door when it's time!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was given your number by a friend. My serviceman (Carlos) was wonderful. He explained everything in detail, showing me everything he was talking about and gave me an estimate before starting the repair. He was in communication with me from first thing this morning and arrived within the expected window of time I was quoted.

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A Response from: Doug

Hi Barbara! Tell your friend we said THANKS for the recommendation! We love to hear that family and neighbors are referring us based on positive experience. We know how valuable your time is, which is why we communicate arrival times so you can make the most of your day! Thanks for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly & professional service A++

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!! Highly recommend them & the guys were informative & helpful! Will use again and recommend to others!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding job! Thank you!!! Technician was professional, courteous and took the time to explain everything he was doing. I’d give him 10 stars if I could.

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A Response from: Doug

Hi Pamela! We'd give you 10 stars for this review if we could! We really appreciate you taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Soner was great! Knowledgeable, helpful and got everything back up and running in less than a hour and a half. Highly recommend Precision and Soner for anyone that needs a quick repair or complete garage opener replacement. Thanks again!

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A Response from: Doug

Hi Adam! Thank you for taking the time to acknowledge Soner's skills and professionalism. We love to hear about the impression our techs are making on customers. We look forward to helping you with any future garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Carlos Ortiz, was on time, discussed the problem,went over all the details and pricing before starting the repair. Couldn"t have been more courteous. An excellant employee representing your company.

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A Response from: Doug

Hi Silvio! Explaining different repair options before starting any work allows homeowners to make a decision they are happy about. Thank you for taking the time to leave a review. We love hearing about the impression our employees make when helping homeowners with their garage door repair.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When I called to make an appointment, the woman was so nice and actually followed up with phone calls letting me know the technician was running late on a job but was still coming. I so appreciated that! The technician (Julian Villamor) called to let me know he was on his way and thanked me for my patience. He arrived and was professional, happy, and gave advice on my other garage door that also needs work. I will DEFINATELY be calling back!

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A Response from: Doug

Hi Helene! Thank you for taking the time to share your experience with Precision! Communication about who will arrive and when (even if it's just a little late) helps make Precision a name you can trust for your garage door repair. We look forward to helping with any future garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On Friday, a cable broke upon closing the garage door. I called Precision and Kelly was most helpful getting a technician scheduled as soon as possible. An appointment was scheduled for the next day Saturday. They kept me updated regarding when the technician would arrive. Carlos arrived and was very pleasant. He checked the operating system and told me that unfortunately a lot of the hardware was showing lots of wear and tear. Of course the estimate to fix everything was much higher than I expected (an unforeseen expense). He offered me a "senior" discount which I qualified and it brought down the cost. He replaced what was needed and then made sure I was satisfied. Very happy with the service and VERY pleased with Carlos. Just wished because I was a return customer that a "loyalty" discount could have been offered as well.

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A Response from: Doug

Hi Darli! Thank you for leaving such a wonderful review about your recent experience with Precision! Customer satisfaction, from the very first phone call to the garage door repair is very important to us! We thank you for being a loyal customer and look forward to helping you in the future with any other garage door needs.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to arrange same day service. Carlos arrived early in the window and explained the problem (excessive use) and the solution which amounted to the replacement of worn major parts ie spring, cable, bearings etc. and restored functionality. Thoroughly impressed. Would highly recommend if given the opportunity.

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A Response from: Doug

Hi David! Same day service allows us to assist homeowners who have immediate needs or schedule restrictions, and we're so happy we were able to come out to help with your garage door repair! We look forward to helping you in the future.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Got fabulous service from your technician Soner Erol, a very nice young man. He arrived on schedule, diagnosed the problem with my overhead door .. and quickly fixed it. I did not even have to ask whether it was covered by warranty. He immediately volunteered that my warranty meant that I owed no money for the service.

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A Response from: Doug

Hi Joyce! Thank you for taking the time to share your experience with Precision! We love to hear about the impression our technicians make on homeowners when servicing their garage door. We look forward to helping you with any future garage door needs.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just left a 5 star review on Google as well. Soner and Joey are excellent technicians and gave me different options in order to get my old door fixed quickly. Precision is well represented by them and I would use Precision again.

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A Response from: Doug

Hi Penny! Thank you for leaving multiple reviews. Reviews like this from satisfied customers help homeowners know that Precision is a name you can trust! We're happy Soner and Joey were able to help you get your garage door repaired. Offering various solutions for the issue allows homeowners to make a decision they are happy about. We look forward to helping you in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Stamford/ Greenwich Area

(203) 564-9771

(203) 564-9771
Norwalk/ Westport Area

(203) 296-3960

(203) 296-3960
Danbury/Newtown Area

(203) 885-7827

(203) 885-7827
Bridgeport/ Trumbull Area

(203) 296-3960

(203) 296-3960
Ridgefield Area

(203) 885-7827

(203) 885-7827
Shelton Area

(203) 296-3960

(203) 296-3960
Precision Overhead Garage Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824
Precision Garage Door Service Of Danbury
Office: (203) 443-8569
30 Old Mill Plain Rd
Danbury, CT 06811