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about Precision Garage Door
Precision Garage Door of Fairfield County CThas received 38 reviews, averaging 4.00 Stars:
Greenwich, CT
Product:
Westport, CT
It was nice they were able to come out the same day and quickly fix the issues. Technician was friendly and did a good job. However, in my opinion, the service was way over-priced.
- Eric Orent
Product:
Service Technician Team : Carlos O
Darien, CT
A great job was done repairing our garage door.
- Michael Moore
Westport, CT
Aleksei did a good job. He was courteous and professional in discussing the problems and providing several alternatives. After he left we noticed that one of the panes of glass on the door was cracked.
- Robert Fox
Trumbull, CT
Jeffrey Barrales, the technician, arrived on time and within 30 minutes of making the appointment. He was courteous and professional. I selected Precision as website indicated they had Saturday hours and could fix the problem today, which they did. The repair costs were a little on the pricey side but I would recommend them. Jeffrey did good work and explained everything as well as the cost prior to starting the work. He also explained everything that he did upon completing the work. Again, job well done! John W Trumbull, CT
- John A Watts
Product:
Service Technician Team : Jeffrey B
Sandy Hook, CT
Should be five stars...but isn't. Sales/tech really good, pricing competitve, product fine, all good...unless you want to reach the sales tech. You have to call the office, listen to five minutes of their rendition stolen from a 1990 sitcom, then get a person who is ''connecting' you to the tech, which never works so after another 5 minute or more of 'Garage Ties" they come on to say they left a message for him. Your not allowed to call his cell...he isnt allowed to give it to you...i am assumign because the company doesnt want them moonlighting..however if the sales/tech peoplke are going to do that, this would never sotp them...it only makes it horribly inconvenient for the buyer/customer.
- Jim Weinberg
Greenwich, CT
Service is excellent. The rep, Carlos, communicates clearly and coordinates and maintains contact well. However, I was given a window of 8am - noon and he didn't arrive until 11:50am -- and then did not have have the necessary equipment to complete the job. He has to return next week.
- Richard Wolf
Product:
Service Technician Team : Carlos O
Norwalk, CT
Overall the team was professional and very knowledgeable. I would recommend.
- Norwalk Resident
Hi there! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs!
Product:
Stamford, CT
beautifully handled excellent and concise four stars
- Pamela Rubell
Thanks for the review, Pamela!
Stamford, CT
did a fine job on the door but was very late for the appt.
- Janet Triplett
Stamford, CT
Leo Rosado was my Technician and he did a great job! He call when he was on his way, took a look at the door and was bale to fix it in about 1 hour. Ann
- Ann Sansone
Newtown, CT
The service was very good as was the follow up when scheduling appointment, etc. Lionard was courteous and sounded knowledgeable. He did a good job.
- Elizabeth Lowery
Product:
Darien, CT
Good service!!
- Quing Cui
Stamford, CT
Very good service and fast. Tech was polite and professional and gave sound recommendations. He didn't have all the materials needed for the job so has to come back and schedule another visit but it was my second time using them and it all worked out again. I'd recommend them again to anyone. Thank you for the follow up and opportunity to give feedback. Good job!
- Jeanne Carrillo
New Fairfield, CT
Your tech Leo Rosado was a pleasure to do the job. The pricing was much higher than I expected but we will see how the parts wear. I think it would have been nice to have a cost of parts breakdown not just a door rebuild price. Would I use your service again? Yes all because of the professional aditude of Your tech Leo.
- Robert Campanelli
Ridgefield, CT
Kevin was great -- very courteous and professional. But your prices are high. He was here for an hour, made a couple minor adjustments to our garage door, which required no new parts, and the bill was $285.
- Doug Barile
Easton, CT
The work is done professionally, used them two years in a row, same repair/install person, explains what he is doing. Would use again
- Matt Calish
Product:
Newtown, CT
Although the service was good, I think having to wait for 4 hours is not something I shall choose to do again.
- Maryann Healey
Product:
Darien, CT
Francisco did a very professional job replacing broken spring. He explained things very well and there were no surprises. I rate the service a 5
- Douglas Matthews
New Canaan, CT
The technician arrived within one hour of me making the appointment! The service was excellent and efficient. If I have one small gripe, it would be that it's clear you use a telephone answering service used, which wasn't very knowledgable. Once I was put through to your company the operator was also not very familiar with the Angie's list promotion and I had to explain it a few times. That said, to have the service booked and completed on the same day is pretty amazing.
- Richard Tan
Product:
Shelton, CT
Travis did an excellent job reviewing what was wrong with current model and provided details options for replacement. He was thorough and knowledgeable!
- Kasha Sanzo
Stamford, CT
Service technician was prompt, professional, and did the necessary work efficiently. Pricing was high compared to other quotes I had received but service was great.
- Kevin Rueffer
Cos Cob, CT
We had the whole works done. New garage doors,openers. I chose Precision because of the professional way they discussed the project, delivered the estimate, and installed the project with no problems or delays.
- Jane Haley
Product:
Stamford, CT
Excellent service
- Ron Occhino
Product:
Shelton, CT
Derek was pleasant, professional and efficient. He explained everything clearly and discussed options.
- Donna Guinta
Product:
Riverside, CT
Darren did a great job in dealing with an awkward situation. He was able to professionally diagnose the issue and efficiently take the steps to get my door opener working again.
- Tom Blummenthal
Product:
Sandy Hook, CT
I had a good experience. Darren was profesional and apologized for running a bit late. He explained the service/product.
- Bill Gerundo
Product:
Shelton, CT
Travis was very polite and worked efficiently to fix our garage door. He was personable and took the time to explain what had happened and how he would go about fixing it. Also helpful that he left his business card right where I'll know to look for it in the future!
- Colleen Geel
Product:
Newtown, CT
I chose Precision because the company servicing my garage door didn't
- Arthur Polstein
Product:
Fairfield, CT
Service was efficient and professional. We are happy we chose Precision.
- Alex Oldershaw
Product:
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
You have an excellent operation. Especially like the way your staff keeps the customer informed until the job is complete. (However, it's not perfect -- my initial inquiry got lost and I had to call back to get things started again.) But keep up the high standards.
- Richard Wolf