Garage Door Repair in Fairfield County CT - Page 12

Benjamin Sylvester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived when they said they would, gave me appropriate options to support replacing my garage door and hardware and installed same day. Was a great experience!

David Pearson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Individual came to my house for a free quote after I submitted an inquiry in the website. He gave me the run down of the items and I was floored by the cost. Literally double what another local company quoted me. Once I told the technician to send me an email with the quote and I would think about it, he asked if I was familiar with the $70 service fee that I had to pay him. I said this wasn’t a service call, it was a quote and I would not pay a $70 service fee. The tech then said that if I purchased $100 or more from him he would waive the fee. As he is bartering for this fee, I got an email from the company with an invoice for $0.00 saying thank you. I then showed this to the tech and he said how weird that was then got in the van and left. I feel like they were trying to pull a fast one and pressure me into some kind of purchase. I wonder how many people fell for this.

Teresa Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone was very professional and very thorough! Monica was my sales representative and she was very thorough and such a pleasure to work with! Julian and Mike did the installation today and they were both wonderful as well! I love the new garage door and I highly recommend Precision Door is you’re looking to replace your garage door! Great selection of designs as well!

Rose Repaci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service. I called and they were here in less than an hour. Corrected my problem in a timely manner. Josh was great!

Mary Ellen Andisik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were so very, very fortunate to have worked with Jeff Barrales. Jeff was warm, friendly, engaging, kind and extremely knowledgeable. He took the time to answer all of our questions and provided us with direction for maintaining our garage door. There should be more people like Jeff in this world, he most definitely made a great impression of your company. We have no qualms recommending your company because of him.

Elaine and Day Shields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Within a half hour of my email to Precision regarding issues opening and closing the garage door and my signing up for a service call, I recieved a text from Rob the service manager asking for more specifics to expedite fixing the problem. Communication was excellent - confirming the appointment date/time by emails and texts, and advising me the day of the appointment that the technician Carlos would be doing the work. Carlos texted and left a VM of his ETA and arrived punctually. He concisely explained what was needed, provided options, and immediately went to work. He did a fabulous job and the door now opens and closes like new! I highly recommend this company and will definitely use them for any future garage door issues.

Louise Cronin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Jesse was extremely knowledgeable, pleasant, and solved the extraneous issues presented by my garage opener. He is a gentleman and great worker. Truly an asset to your company.

Elizabeth Zimmermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very responsive, friendly & professional service!

Dominick Frattarloi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffery did a great job replacing the springs and cables on our garage doors. He was friendly and courteous, explained what we needed to be repaired and gave us 3 options to choose from. He did the work right away and was efficient and neat. Would definitely recommend this company to family and friends. Thank you.

Greg Spath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called this morning for service when the spring was broken on our garage. Carlos came out this afternoon, explained what needed to be done and had the job done within about 45 minutes. His professionalism and work was more than expected.

Myrna Baye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffrey was pleasant, helpful and knowledgeable. I was very pleased with the outcome. I would definitely recommend Precision. M. Baye

Richard Avallon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Doug, we are very pleased with the prompt response from Precision. Your technician was able to determine the problem in short time and suggested contacting Chamberlain directly to let them know about the failure of the logic board since the unit was manufactured in March of 2021. After reviewing all information requested by the Chamberlain tech, she confirmed the problem and approved the free replacement of the logic board which will take about a week. Thank you again for your quick and generous response.

Catherine & Alan Hogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. This service man was here within two hours fixed my garage door and left. Our service man was a very polite gentleman, and I can’t say enough good things about him.

Christine Surette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I read about Precision Garage Door in my local Facebook Neighbors' Group. I'm so glad that I did. Josh was very professional, diagnosed our problem and installed a new opener for us in just a couple of hours. He told us our existing motor was burnt out and no longer in production. My husband fact-checked this and Josh was 100% correct (and trustworthy). Very happy with our result. Highly recommend.

Tom Sansone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleasant to deal with from front office to technician. The technician arrived on time, called ahead, and was very courteous and efficient. Couldnt ask for more and the price was fair.

Matthew Fennell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jesse was great was very helpful and did a great job!

Debbie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I read all the reviews on Precision and looked them up on BBB and was extremely happy with what I read. I called and within a couple of hours Joshua called me and told me he was on his way. He was so knowledgeable and explained everything to me. I highly recommend Precision and Joshua. I know if I call they will be here.

Elizabeth Kassapidis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeffrey was professional, competent and efficient. Excellent service.

Alyssa Dellavecchia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional staff and great service

Daisy Florin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision several times now and they always send the most pleasant and polite service people. This week, Jeffrey Barrales came at 6PM on a Friday--I was informed that he would be running toward the end of my window--and when he arrived he was so pleasant and helpful and got the job done quickly and efficiently. I appreciated his good spirits even at the end of what I'm sure was a long day. I will used Precision again and will recommend them to friends and neighbors.

Ray Moskow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

WE have used Precision before and were always happy and completely please with all aspects of the work. This time we had a broken spring on one door and minor problems with two other doors. Precision reacted quickly and with excellent communications. At the appointed hour, Joshua Giron appeared and with limited space we can say that everything that he did was picture perfect. We have managed thousands, yes thousands of people, and this fellow Joshua is tops in technical competence, customer relations, accounting and all other aspects of the job. We want to sure that Brandon Falone (sp) and the President read this. Your Joshua should be your model for superior service, Please acknowledge this note so we can be sure that you recieved the word. Thank you and thanks for that service.

Bonnie Caie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua was timely, gave tutorial & pleasant to chat with while he worked efficiently. The company was very swift to get me an appointment; they did not disappoint !

Dawn Horne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision couldn't have been any better! I scheduled the call to come look at my garage doors early morning and they were at my home the same day. Carlos was incredible! He was so knowledgable, helpful and patient. He assessed the situation and gave me options. Once we made a decision, the doors were fixed the same day. He took the time to explain what he was doing, what was being installed and how to use the system. I would highly recommend Precision to anyone and if you get Carlos Ortiz you are very lucky!

William Beattie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job in a short amount of time Driver / technician did a great job of analyzing the problem and solving it.

Margaret Posteraro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service call. Jessie was able to repair the issue with my double garage door and it appears to be working well again. Professional and Knowledgable service. Thanks!

SHARON DICHIARO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I WAS VERY PLEASED WITH THE SERVICE JOSHUA PROVIDED ME WITH THIS MORNING. HE WAS ON TIME, COURTEROUS AND PROFESSIONAL. HE SHOWED ME DIFFRRENT OPENERS WITH DIFFERENT PRICES AND LET ME DECIDE WHICH ONE I WANTED AND COULD AFFORD. HAD MY NEW DOOR OPENER INSTALLED IN A LITTLE OVER AN HOUR. FIRST TIME USING YOUR COMPANY AND I WILL CERTAINLY RECOMMEND YOU TO ANY OF MY FRIENDS WHO NEED REPAIR OR REPLACE SERVICE.

KATHY ROBINSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff B. was very friendly, courteous, timely and professional. As promised, I was emailed and called 30 minutes before he arrived.

Harold Zawadski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciated the prompt and thorough repairs and tune-up on my garage doors today. Jeffrey and his assistant were a pleasure to work with. Very polite and willing to accommodate all of my requests.

Diane Aurilio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Installed new key pad Carlos Ortiz was great. Very professional.

Richard Wolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You have an excellent operation. Especially like the way your staff keeps the customer informed until the job is complete. (However, it's not perfect -- my initial inquiry got lost and I had to call back to get things started again.) But keep up the high standards.