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Carlos O
Tech ID#: 29
Reviews: 36
Average: 5.00 stars
Background: 10/4/2017
Drug Test: 10/17/2017

Carlos O

Service Technician Team
Carlos O has received 36 reviews, averaging:

Carlos O's Bio:

Carlos was born and raised in Westchester and loves to stay active. He plays all types of sports. Carlos is a very optimistic individual who enjoys his job and spending his free time with his family.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While I appreciate you were open on Saturday and could schedule a service call on a Sunday, no one asked me when I scheduled the service call and I didn’t think to know that my doors are 9’ x 9’. I was informed on arrival that you don’t service doors more than 8’, so it turned out to be a waste of time and money. The service tech was kind enough to recommend a Liftmaster 893 Max to replace my current Liftmaster remote opener which is no longer working. He showed me one in his van, but apparently couldn’t or wouldn’t sell to me. So I’m ordering from Amazon.
Doug Winter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was very professional in explaining the problems with the garage opener and springs. Very satisfied
Jeff Grinnell
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos did exactly what I read about he would do. He was very polite, courteous, a strong hand shake, and listener. He identified the problem within minutes and also gave us recommendations about near future services that he would suggest. Carlos has the customer service every technician should have. A great experience and will call and ask only for Carlos for any future garage door issues or services. Keep up the awesome job Carlos
Joel Behrens
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was prompt, personable, and professional! He fully and clearly explained all options and he performed the service neatly and efficiently. I wouldn’t hesitate to use him again. Definitely, 5 Stars!
Peter Bagger
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star for service and professionalism.
Ms J.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos Ortiz, our technician, was very professional, knowledgeable and did an excellent job on our garage door repair. He was also very pleasant and polite. We would highly recommend your company to everyone.
Kevin Sheridan
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was excellent to work with. He did a through inspection, explained everything to me in a way I could understand and made his profession recommendation. He was extremely professional and personable. I felt comfortable having him in my home. Precision sent emails and texts reminding me of appointments and sending a picture of the technician that would be arriving at my home. Very nice touch!
Caryn Zita
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was prompt and professional. He identified our problem and fixed it in the same visit. In addition, we received a full assessment of our doors and proposals for future needs. Five (5) Stars!!!!!
M Hilson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Carlos was great. He was able to quickly determine the problem we were having and how to fix it. My door works perfectly now.
George Viola
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The quoted prices were very high. And they charged a service fees not previously disclosed while other companies give free estimate.
Gordon Yin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician did an excellent jop. Very professional.
James Popper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were pleasantly surprised that when we called in the late afternoon, we were able to arrange a service visit for the next morning. We received two calls to update us about the arrival time. The technician, Carlos, was very thorough with his assessment of the problems with our garage door and very pleasant to deal with. Will definitely call Precision again, if we have need.
John Van Camp
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an emergency regarding my garage door later Friday afternoon . I called the company I had used in the past and they couldn’t come until Monday. Precision garage doors came out Saturday morning. Carlos arrived and was great. Took pictures and let me know what was going on. I couldn’t be happier with his professionalism and ability to work till the job got done!
Linda Pappa
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Our sensor eye was not working, and Precision sent someone within 24 hrs. Carlos was fantastic - knowledgeable, efficient and very pleasant. Had the system fixed, completed a service check, and helped me reprogram a remote.
susan brown
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had Carlos Ortiz do an excellent job on my garage. Very professional. Would highly recommended.
Richard LaPeruta
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very reliable company with well trained, professional technicians. Carlos did a great job repairing our garage door which was not an easy fix on a very old house. Would highly recommend Carlos to service your garage doors. Thank you!
Caroline Rosseel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our tech, Carlos, did an excellent job from start to finish. He called in advance as promised, he was proactive in trying to solve the problem with the door and he offered me clear options on possible long term solutions
Jeff Parker
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos kept me updated on when he could arrive at my property and was very knowledgeable in explaining what the issues after inspection. He was able to replace the broken parts quickly and finished his job in the time he estimated to take. I am very happy with his service.
EDWARD MA
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Very knowledgeable service man Very happy with the garage door repair on the motor.
Michael Shames
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door would not open during a snow storm on a weekend. Precision was the only company to answer the phone. I read good things online about them so went with them. Carlos was my technician. He called twice to update me on his arrival time. He was very polite and friendly. He explained what was wrong and went over all my options. He performed the work quickly. Leo came by for a short while to help and was very friendly as well. The experience was as good as it could possibly be and I would not hesitate to use Precision again or recommend them to anyone.
Anthony Arico
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Accurate and honest
Jenny D'Alba
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star service. Carlos was great.
Cherie Jafar
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was great !
Neil Rice
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos did a great job Thanks
Richard Boxer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased with the repair job on our garage door. Carlos was courteous, professional, and explained things clearly. I like the communication and notification on the time of arrival from the home office. Overall the experience was outstanding.
Mark Rowland
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was efficient and informative.
Gregory Danbury
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision "tuned up" our three doors in May. In August, a near 20 year-old opener failed and Carlos came to examine and diagnose. We decided to install a new lift and the service was totally excellent. We watched the mechanic do everything and his performance and communications were friendly professional, capable and complete. He certainly represented his company very well and the opener sings along as it works.
Ray M.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Oscar did a complete review of the mechanism and povided written options with costs. He promptly fixed the problem since all parts were on the truck . Excellent service.
Ed
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was looking for a new overhead garage door service company. I am absolutely delighted with your prompt service, courtesy of your staff and the actual repair of the door.
Joann Benson
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos did a great job. . very courteous.
Neil Rice
Service Provided:
Garage Door Opener Repair
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