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Carlos O
Tech ID#: 29
Reviews: 31
Average: 5.00 stars
Background: 10/4/2017
Drug Test: 10/17/2017

Carlos O

Service Technician Team
Carlos O has received 31 reviews, averaging:

Carlos O's Bio:

Review:

5 star for service and professionalism.
Ms J.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Carlos Ortiz, our technician, was very professional, knowledgeable and did an excellent job on our garage door repair. He was also very pleasant and polite. We would highly recommend your company to everyone.
Kevin Sheridan
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Carlos was excellent to work with. He did a through inspection, explained everything to me in a way I could understand and made his profession recommendation. He was extremely professional and personable. I felt comfortable having him in my home. Precision sent emails and texts reminding me of appointments and sending a picture of the technician that would be arriving at my home. Very nice touch!
Caryn Vita
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

The technician was prompt and professional. He identified our problem and fixed it in the same visit. In addition, we received a full assessment of our doors and proposals for future needs. Five (5) Stars!!!!!
M Hilson
Service Provided:
Garage Door Repair
Review:

Your technician Carlos was great. He was able to quickly determine the problem we were having and how to fix it. My door works perfectly now.
George Viola
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The quoted prices were very high. And they charged a service fees not previously disclosed while other companies give free estimate.
Gordon Yin
Service Provided:
Broken Garage Door Spring Repair
Review:

Your technician did an excellent jop. Very professional.
James Popper
Service Provided:
Garage Door Repair
Review:

We were pleasantly surprised that when we called in the late afternoon, we were able to arrange a service visit for the next morning. We received two calls to update us about the arrival time. The technician, Carlos, was very thorough with his assessment of the problems with our garage door and very pleasant to deal with. Will definitely call Precision again, if we have need.
John Van Camp
Service Provided:
Broken Garage Door Spring Repair
Review:

I had an emergency regarding my garage door later Friday afternoon . I called the company I had used in the past and they couldn’t come until Monday. Precision garage doors came out Saturday morning. Carlos arrived and was great. Took pictures and let me know what was going on. I couldn’t be happier with his professionalism and ability to work till the job got done!
Linda Pappa
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Great service. Our sensor eye was not working, and Precision sent someone within 24 hrs. Carlos was fantastic - knowledgeable, efficient and very pleasant. Had the system fixed, completed a service check, and helped me reprogram a remote.
susan brown
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Had Carlos Ortiz do an excellent job on my garage. Very professional. Would highly recommended.
Richard LaPeruta
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Very reliable company with well trained, professional technicians. Carlos did a great job repairing our garage door which was not an easy fix on a very old house. Would highly recommend Carlos to service your garage doors. Thank you!
Caroline Rosseel
Service Provided:
Garage Door Repair
Review:

Our tech, Carlos, did an excellent job from start to finish. He called in advance as promised, he was proactive in trying to solve the problem with the door and he offered me clear options on possible long term solutions
Jeff Parker
Service Provided:
Garage Door Opener Repair
Review:

Carlos kept me updated on when he could arrive at my property and was very knowledgeable in explaining what the issues after inspection. He was able to replace the broken parts quickly and finished his job in the time he estimated to take. I am very happy with his service.
EDWARD MA
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My garage door would not open during a snow storm on a weekend. Precision was the only company to answer the phone. I read good things online about them so went with them. Carlos was my technician. He called twice to update me on his arrival time. He was very polite and friendly. He explained what was wrong and went over all my options. He performed the work quickly. Leo came by for a short while to help and was very friendly as well. The experience was as good as it could possibly be and I would not hesitate to use Precision again or recommend them to anyone.
Anthony Arico
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Accurate and honest
Jenny D'Alba
Service Provided:
Garage Door Repair
Review:

5 star service. Carlos was great.
Cherie Jafar
Service Provided:
Garage Door Opener Repair
Review:

Carlos was great !
Neil Rice
Service Provided:
Garage Door Opener Repair
Review:

Carlos did a great job Thanks
Richard Boxer
Service Provided:
Garage Door Repair
Review:

I was extremely pleased with the repair job on our garage door. Carlos was courteous, professional, and explained things clearly. I like the communication and notification on the time of arrival from the home office. Overall the experience was outstanding.
Mark Rowland
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Service was efficient and informative.
Gregory Danbury
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Precision "tuned up" our three doors in May. In August, a near 20 year-old opener failed and Carlos came to examine and diagnose. We decided to install a new lift and the service was totally excellent. We watched the mechanic do everything and his performance and communications were friendly professional, capable and complete. He certainly represented his company very well and the opener sings along as it works.
Ray M.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Oscar did a complete review of the mechanism and povided written options with costs. He promptly fixed the problem since all parts were on the truck . Excellent service.
Ed
Service Provided:
Garage Door Opener Repair
Review:

I was looking for a new overhead garage door service company. I am absolutely delighted with your prompt service, courtesy of your staff and the actual repair of the door.
Joann Benson
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Carlos did a great job. . very courteous.
Neil Rice
Service Provided:
Garage Door Opener Repair
Review:

Carlos very knowledgeable and helpful in making decision to get new doors rather thN repI very old doors
Patty del 7/23 Kaufmann
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Carlos did a great job on our garage door. Very professional, knowledgeable and courteous. I highly recommend Precision Garage Doors.
Ken Kantor
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Carlos Ortiz was very professional and courteous! He explained the steps he was taking to install the overhead garage opener and asked if I had any concerns. When he finished he explained each function of the keypad and the remote controls. He is an excellent representative for your company.
Sandra Gallagher
Service Provided:
Garage Door Opener Install
Review:

Precision Door Service came out same day, and was on time and called to provide timing updates within the time window. Carlos was very helpful and quickly fixed our garage door issue. The pricing was very fair and the service was fantastic. We would definitely use Precision again!
Erika McCarthy
Service Provided:
Garage Door Repair
Review:

Quick to respond. We're here within 3 hours. Brian was great.
Steven Hirsch
Service Provided:
Garage Door Repair
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