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Carlos O

Carlos O
Service Technician Team
Reviews: 48
Average: 5.00 stars
Background: 10/4/2017
Drug Test: 10/17/2017
Carlos O has received 48 reviews, averaging 5.00 Stars:

Carlos O's Bio:

Carlos was born and raised in Westchester and loves to stay active. He plays all types of sports. Carlos is a very optimistic individual who enjoys his job and spending his free time with his family.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly and professional staff. The technician showed up and fixed our problem quickly. I would be happy to recommend Precision to friends and family. Thank you!

- Jill Kaplan

A Response from: Doug

Thanks for the review, Jill! We know your time is important so our technicians work quickly and efficiently without sacrificing quality. Thank you for choosing Precision!

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos Ortiz provides amazing service when he arrived. Very professional and went above and beyond to provide anything I needed. Carlos kept me updated through every step and also educated me on my own door! Impeccable service without a doubt.

- Terron Coard

A Response from: Doug

Thanks for the review, Terron! Communication about garage door services and products helps homeowners know Precision is a name you can trust. Thank you for choosing Precision for your garage door needs!

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m not in the habit of writing reviews but just received service by Carlos from Precision. He was extremely helpful and polite and efficient. I trusted his guidance.

- Martin

A Response from: Doug

Thanks for the review, Martin! We really appreciate you taking the time to share your experience with Carlos and Precision!

Carlos O Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken garage door spring. And you were able to fit us in the same day. It was a Saturday. Carlos was very good and helpful. He suggested a couple things to add which we also did. It was great having someone come on a Saturday

- Michael Reilly

A Response from: Doug

Thanks for the review, Michael! Offering weekend and evening appointments helps customers like you who need service fast. Thanks for choosing Precision for your garage door needs!

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast courteous service Carlos was a pleasure to work with - will do business again

- Marie Norton

A Response from: Doug

Thanks for the review, Marie! We love hearing about the impression our technicians left on homeowners. Thank you for choosing Precision Garage Door!

Carlos O Service Provided:

Garage Door Opener Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Schedling was simple and efficient. The tech showed up the day after we called and was professional and knowledgeable.

- Fred Fassman

A Response from: Doug

Thanks for the review, Fred! Reviews from satisfied customers help homeowners know that Precision is a name you can trust for your garage door repair!

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an issue with my garage door not opening or closing after having to manually operate. Carlos fixed it in no time, was very professional and answered all my questions. Thank you for great service. I will not hesitate to contact you in the future. I really appreciated all the email and phone contacts prior to Carlos' arrival too. It was very considerate.

- Roxanne K

A Response from: Doug

Thanks for the review, Roxanne! We know your time is important, so keeping you updated about the arrival time of your technician helps you make the most of your day. Thank you for choosing Precision for your garage door repair.

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos did an outstanding job. First diagnosing our issue and repairing it, then showing us the weakness in our door system. He gave us all options without pressuring us to make a decision, giving us all pricing and consequences. Once we made a decision he did a great job. Our garage door works so much better. As this is one of our main entranceway, it was important to put this in prime condition. I would highly recommend Carlos to family and friends. Precision Door Service is a first rate company. Customer satisfaction and Communication with customers are wonderful part of their service.

- Joyce Michaels

A Response from: Doug

Thanks for the review, Joyce! Communication is very important to us, from the arrival time of the tech to the explanation of garage door issues and solution options without pressure. Thank you for sharing your experience with Precision!

Carlos O Service Provided:

Garage Door Opener Repair


Product:

Springs


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice service person. Fixed our garage door opener and took rider for new garage door. The only downside is that we may have to wait 4 to 6 weeks for new door.

- Norman Rognalsen

A Response from: Doug

Thanks for the review, Norman! We're looking forward to installing your new garage doors! Thank you for choosing Precision for your garage door needs.

Carlos O Service Provided:

Garage Door Opener Repair


Product:

Garage Doors


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was so friendly and helpful. He patiently explained what needed fixing, what could wait, etc. I appreciate his work ethic and his honesty.

- Julie Glick

A Response from: Doug

Thanks for the review, Julie! Giving homeowners options for their garage door repairs helps prove that Precision is a name you can trust! Thank you for choosing Precision Garage Door.

Carlos O Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. The technician was polite and courteous he checked all the functions of the garage door identified what was wrong and explained it to me he did the work properly cleaned up after himselfIt was very respectful I will be using this company again and I recommend others do the same

- Antonio Lopes

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend this company. I called on a Thursday to have my garage door repair. They came to the house on Saturday to repair the door. Two things stand out; 1) the customer service is outstanding (they confirmed the appointment via text several times, and showed up on time) 2) the door was repaired with high quality products and works perfectly. Very impressed with this company. Well run, and the person that fixed the door was very professional.

- Jack Pranzo

Carlos O Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While I appreciate you were open on Saturday and could schedule a service call on a Sunday, no one asked me when I scheduled the service call and I didn’t think to know that my doors are 9’ x 9’. I was informed on arrival that you don’t service doors more than 8’, so it turned out to be a waste of time and money. The service tech was kind enough to recommend a Liftmaster 893 Max to replace my current Liftmaster remote opener which is no longer working. He showed me one in his van, but apparently couldn’t or wouldn’t sell to me. So I’m ordering from Amazon.

- Doug Winter

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was very professional in explaining the problems with the garage opener and springs. Very satisfied

- Jeff Grinnell

Carlos O Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos did exactly what I read about he would do. He was very polite, courteous, a strong hand shake, and listener. He identified the problem within minutes and also gave us recommendations about near future services that he would suggest. Carlos has the customer service every technician should have. A great experience and will call and ask only for Carlos for any future garage door issues or services. Keep up the awesome job Carlos

- Joel Behrens

Carlos O Service Provided:

Garage Door Opener Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was prompt, personable, and professional! He fully and clearly explained all options and he performed the service neatly and efficiently. I wouldn’t hesitate to use him again. Definitely, 5 Stars!

- Peter Bagger

Carlos O Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star for service and professionalism.

- Ms J.

Carlos O Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos Ortiz, our technician, was very professional, knowledgeable and did an excellent job on our garage door repair. He was also very pleasant and polite. We would highly recommend your company to everyone.

- Kevin Sheridan

Carlos O Service Provided:

Garage Door Opener Repair


Product:

Springs


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos was excellent to work with. He did a through inspection, explained everything to me in a way I could understand and made his profession recommendation. He was extremely professional and personable. I felt comfortable having him in my home. Precision sent emails and texts reminding me of appointments and sending a picture of the technician that would be arriving at my home. Very nice touch!

- Caryn Zita

Carlos O Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was prompt and professional. He identified our problem and fixed it in the same visit. In addition, we received a full assessment of our doors and proposals for future needs. Five (5) Stars!!!!!

- M Hilson

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Carlos was great. He was able to quickly determine the problem we were having and how to fix it. My door works perfectly now.

- George Viola

Carlos O Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The quoted prices were very high. And they charged a service fees not previously disclosed while other companies give free estimate.

- Gordon Yin

Carlos O Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician did an excellent jop. Very professional.

- James Popper

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were pleasantly surprised that when we called in the late afternoon, we were able to arrange a service visit for the next morning. We received two calls to update us about the arrival time. The technician, Carlos, was very thorough with his assessment of the problems with our garage door and very pleasant to deal with. Will definitely call Precision again, if we have need.

- John Van Camp

Carlos O Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an emergency regarding my garage door later Friday afternoon . I called the company I had used in the past and they couldn’t come until Monday. Precision garage doors came out Saturday morning. Carlos arrived and was great. Took pictures and let me know what was going on. I couldn’t be happier with his professionalism and ability to work till the job got done!

- Linda Pappa

Carlos O Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Our sensor eye was not working, and Precision sent someone within 24 hrs. Carlos was fantastic - knowledgeable, efficient and very pleasant. Had the system fixed, completed a service check, and helped me reprogram a remote.

- susan brown

Carlos O Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had Carlos Ortiz do an excellent job on my garage. Very professional. Would highly recommended.

- Richard LaPeruta

Carlos O Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very reliable company with well trained, professional technicians. Carlos did a great job repairing our garage door which was not an easy fix on a very old house. Would highly recommend Carlos to service your garage doors. Thank you!

- Caroline Rosseel

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our tech, Carlos, did an excellent job from start to finish. He called in advance as promised, he was proactive in trying to solve the problem with the door and he offered me clear options on possible long term solutions

- Jeff Parker

Carlos O Service Provided:

Garage Door Opener Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos kept me updated on when he could arrive at my property and was very knowledgeable in explaining what the issues after inspection. He was able to replace the broken parts quickly and finished his job in the time he estimated to take. I am very happy with his service.

- EDWARD MA

Carlos O Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Carlos O
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Precision Door Service
Office: (203) 541-0278
765 Post Road
2B

Fairfield, CT 06824

License

CT Home Improvement Contractor License:
HIC.0629893