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Carlos O
Carlos O's Bio:
Carlos was born and raised in Westchester and loves to stay active. He plays all types of sports. Carlos is a very optimistic individual who enjoys his job and spending his free time with his family.
Fairfield, CT
Product:
Shelton, CT
Carlos was on time! and did a great job replacing cables, springs, rollers etc. for my garage door, he worked very diligently and I was satisfied with the work that he performed.
- Evelyn Kinney
Bethel, CT
I have had Precision garage doors for 10 years and love them. Recently I had a problem (my first) and called for service. They were here the next day. It seems I had knocked a sensor loose, The technician, who called twice before arriving to keep me informed of his arrival time and could not have been friendlier, fixed it and I was never charged for the call or the service. If you need garage doors or to service then, you cannot do better than Precision Overhead Garage Door Service
- Ron Kovner
Shelton, CT
Carlos was great. Would recommend.
- Danny Macos
Product:
Brookfield, CT
I'd highly recommend Precision. The Tech who came out, Carlos was very professional, neat and pleasant. I received a call to let me know the time the Tech was coming, and again when he was on his way
- Dawn Masella
Product:
Easton, CT
My experience with garage door precision service was nothing but exceptional from beginning to end. After calling to schedule an appointment I received an email and a text confirming day and time, the following day I received another email telling me who the repair person would be CARLOS, all this was followed by a series of reminder, up to the day of the appointment where I got a text saying Carlos is on its way + a call from Carlos with an est. time of arrival. This is all Just prior to the work done which Carlos did brilliantly, courteous, professional and efficient. I have rarely dealt with such service oriented company, all my respect for the employee training program at this company. Thank you all for making this experience pleasant and fixing the problem.
- Claude Girard
Fairfield, CT
Carlos evaluated our issue with our keypad and determined that the contacts for the numbers were worn. He was able to quickly replace the keypad and we were back up and working with our garage in about a half hour. Since he arrived at the early in the day the service had zero impact on our schedule. To top it off he was an absolute pleasure to work with.
- Marian Underweiser
Product:
Trumbull, CT
Fast, friendly and knowledgeable service. What more can you ask for. Carlos will take care of any door issues that you have.
- Gregg Ferguson
Product:
Ridgefield, CT
great service
- David Concepcion
Product:
Stratford, CT
Carlos, our repair person, was extremely thorough, polite and efficient, a complete professional! He diagnosed the problem very quickly, and definitely met my expectations. Thank you!!
- Ian Silverstein
Stratford, CT
Service was professional and problem was fixed. My average rating is because I asked how much the service call was and the woman on the phone told me $69.00. I was charged $103.38 added fees were not explained to me.
- Catherine Auger
Bethel, CT
Your employee was prompt, worked quickly, and explained everything he did. Nice job!!
- Mark Rubino
Fairfield, CT
Great Service!! service rep. Carlos Ortiz went above and beyond to meet my needs. Great service, great company to do business with.
- Richard Cockfield
Stamford, CT
After having used Precision Garage Doors Service some months ago for a different problem and having such a good experience, when a different (unrelated l) problem came up, I contacted them again and once again received quick, courteous, expert servicing of my garage door problem. They are definitely my go-to provider for any future garage door-related problems that might arise. I recommend them highly and without reservation.
- Mark Spergel
Stamford, CT
Carlos was very professional and thorough. Showed up on time and explained the job in detail.
- Vinnie Migliano
Trumbull, CT
The motor on our garage door went during a storm. Unfortunately, it raised the door before it went. The manual release was jammed. We called Precision and put in a service call. It was a Saturday afternoon. (Why do things only go on weekends or holidays?) Carlos got to our house in 20 minutes. He checked it out and said we needed a new motor. He got the release to work so we could close and lock the door. The garage is attached, so leaving it open was not an option. He came back the following week and replaced it in less than an hour. We could not be happier with the service. I'm sure the motor on our other garage door will probably go before too long. I will definitely call them again. Fast and courteous! I would highly reccomend them.
- Mary G.
Product:
Fairfield, CT
Arrived when they said they would, gave me appropriate options to support replacing my garage door and hardware and installed same day. Was a great experience!
- Benjamin Sylvester
Product:
Trumbull, CT
Individual came to my house for a free quote after I submitted an inquiry in the website. He gave me the run down of the items and I was floored by the cost. Literally double what another local company quoted me. Once I told the technician to send me an email with the quote and I would think about it, he asked if I was familiar with the $70 service fee that I had to pay him. I said this wasn’t a service call, it was a quote and I would not pay a $70 service fee. The tech then said that if I purchased $100 or more from him he would waive the fee. As he is bartering for this fee, I got an email from the company with an invoice for $0.00 saying thank you. I then showed this to the tech and he said how weird that was then got in the van and left. I feel like they were trying to pull a fast one and pressure me into some kind of purchase. I wonder how many people fell for this.
- David Pearson
Wilton, CT
Within a half hour of my email to Precision regarding issues opening and closing the garage door and my signing up for a service call, I recieved a text from Rob the service manager asking for more specifics to expedite fixing the problem. Communication was excellent - confirming the appointment date/time by emails and texts, and advising me the day of the appointment that the technician Carlos would be doing the work. Carlos texted and left a VM of his ETA and arrived punctually. He concisely explained what was needed, provided options, and immediately went to work. He did a fabulous job and the door now opens and closes like new! I highly recommend this company and will definitely use them for any future garage door issues.
- Elaine and Day Shields
Cos Cob, CT
Very responsive, friendly & professional service!
- Elizabeth Zimmermann
Shelton, CT
Called this morning for service when the spring was broken on our garage. Carlos came out this afternoon, explained what needed to be done and had the job done within about 45 minutes. His professionalism and work was more than expected.
- Greg Spath
Product:
Newtown, CT
Doug, we are very pleased with the prompt response from Precision. Your technician was able to determine the problem in short time and suggested contacting Chamberlain directly to let them know about the failure of the logic board since the unit was manufactured in March of 2021. After reviewing all information requested by the Chamberlain tech, she confirmed the problem and approved the free replacement of the logic board which will take about a week. Thank you again for your quick and generous response.
- Richard Avallon
Westport, CT
Very pleasant to deal with from front office to technician. The technician arrived on time, called ahead, and was very courteous and efficient. Couldnt ask for more and the price was fair.
- Tom Sansone
Fairfield, CT
Precision couldn't have been any better! I scheduled the call to come look at my garage doors early morning and they were at my home the same day. Carlos was incredible! He was so knowledgable, helpful and patient. He assessed the situation and gave me options. Once we made a decision, the doors were fixed the same day. He took the time to explain what he was doing, what was being installed and how to use the system. I would highly recommend Precision to anyone and if you get Carlos Ortiz you are very lucky!
- Dawn Horne
Product:
Easton, CT
Installed new key pad Carlos Ortiz was great. Very professional.
- Diane Aurilio
Product:
Shelton, CT
Carlos came to service my garage door opener. He was very knowledgeable and did the repair. He was pleasant to talk to and answered all my questions. He had a great attitude and if I need any future work I would request him to do the job.
- Helen Mcnamara
Stratford, CT
Knowledgeable technician. Problem was solved the first visit. Highly recommended. Same day service.
- R. Reyes
Fairfield, CT
Our service person, Carlos, was on time and a real pleasure to work with. He completed a great job in the time frame quoted and we are extremely happy with his work. I will be referring your company and Carlos at any opportunity I get, Thanks so much for your service,
- Todd Darling
Product:
Easton, CT
Carlos was very professional and courteous. He told me what to expect, and follow through on everything that he promised. Carlos is a very good technician.
- Michael Mcneil
Product:
Westport, CT
It was nice they were able to come out the same day and quickly fix the issues. Technician was friendly and did a good job. However, in my opinion, the service was way over-priced.
- Eric Orent
Product:
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960License
CT Home Improvement Contractor License:HIC.0629893
Loved that we could make an appt on-line and so quickly. Also liked getting updates the day of service, who the service person would be and what they looked like. We had Carlos Ortiz and he was great. Fixed the issues with the spring in no-time. Will definitely recommend to my friends and family.
- Walter Rival