Garage Door Repair in Newtown, CT - Page 2

Mark Lokey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was very courteous and professional. Very satisfied.

Priscilla Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife and I are very happy with our working garage door. Our technician was very professional and very knowledgeable. I would recommend this company because of their customer service, ease in obtaining an appointment, and their professional staff.

Garage door repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was polite very knowledgeable about the product, impressed with his workmanship cleaned up after, the appearance of truck tools very good

Maryann Healey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although the service was good, I think having to wait for 4 hours is not something I shall choose to do again.

Steve Rosenbush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service Great Punctuality

Donald Thomson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and helpful. They wanted everything to be perfect before they left. Very happy with the team that showed up. I think you know how to run a business!

Sandy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was extremely professional and informed me of everything he needed to repair. I was also impressed that you gave a senior discount. I will definitely recommend you to all my friends. Job well done! Sandi Smith

Steven Treash

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis is the best! He arrives on time and does excellent work with a super-friendly approach. I wouldn't call anyone else.

Peter Suchy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Leo was incredibly professional and helpful in explaining all of our options. I felt like he had our best interests in mind and helped create a solution we were happy with.

Richard G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician named Justin C., who performed these services at my home in Newtown CT, left me very satisfied. He was prompt, efficient, knowledgeable, personable, and professional. He was well-equipped and did a great job. I recommend Justin C without reservations.

Laurie DeAngelis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had frayed cables on our garage door, needed repair. I called Precision based on reviews I read. Happy to say everything I read was true. Great service. Emailed company at 7:00am. Received my first call at 8:30 from company rep.. Tech called about an hour and a half later. Polite professional. Called again after getting to house and checking out damaged cables etc....gave an estimate and after agreeing on what work needed to be done, completed job within a reasonable time.. He then called again. Went over billing etc....never expected job to be completed the same day. Very impressed. Tech was knowledgeable and never tried to up sell product. Got home from work and door has never worked better. When it is time to replace these doors, I will definitely call Precision and request Darren.

Scott Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis and his assistant were very professional and persistent in trying to address my problem; ultimately they could not "fix" my keypad and had to replace it with a new one.

Robert Stowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our installation of a new garage door opener was very satisfactory. The service technician, Travis, called about 1-1/2 hours before his arrival to give me a more precise time. The weather was not great, and he arrived in a timely fashion and was very knowledgeable about the products and spent time reviewing options and then the operation of the door. I would highly recommend Precision for any garage door needs.

Michael Shames

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis repaired both of my doors which had stopped moving up or down. He replaced several parts that were either old or damaged. He did a fantastic job and did it quickly and neatly, and to my complete satisfaction. The doors now work as good as new, and if I need any other repair or maintenance work, I would very much like to have Travis here again.

Brenda Wilkes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was professional, friendly, helpful - my doors and electric eyes were fixed in a timely manner. With his help and information on what was needed to bring my doors up to standard, I ended up purchasing new garage doors.

Katherine Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was rescued by your technician today after I was stuck in my house all day due to a broken garage door opener. Very professional, friendly and efficient service. I highly recommend your company and your employee.

Arthur Polstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because the company servicing my garage door didn't

Pete Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darren did a fine job. He called before he arrived, arrived at the time said and completed the job timely and efficiently. Pete

Cindy Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great professional service thanks so much.

linda gaita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Company! I had Darren O. come out to replace my keypad. He was professional, friendly and did a excellent job in no time. He checked everything in my garage..I was very pleased and would call you again. Very Grateful! Linda G.

Caroline Mitchel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Justin was professional and a gentlman. A gem for your company.....................

Paul Payne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found name in phonebook and have delighted since. Tech was one time, very knowledgeable, very efficient and good to talk to. I have another opener which I may have replaced based on this experience. Could not be better. pdp

Matthew Bocchino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)

Matthew Bocchino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After purchasing my new home, I found out the existing garage doors had issues. I have a very busy schedule and do not have the time to call multiple places and get multiple estimates so, I did a google search and found Precision online. Their website is one of the best I've seen. After reading about them and the reviews, I decided to give them a try. The service technician they sent(sorry I forgot his name) was wonderful. He took the time to show me all that was wrong with the existing doors and what would be necessary to repair them. After deciding it would not be worth repairing 17 year old doors, I asked them to give me an estimate on replacing both doors and motors. The price was a little more than I was expecting but I had them replace both doors, motors, tracks, keypads - the whole thing including their lifetime warranty. The doors were installed 2 weeks later by another technician who was just as great as the first person. After a few weeks of use, I can say I am very satisfied! I give this company 5 stars. The only thing that could be improved would be the "emergency" customer service. My doors were installed on a Saturday afternoon and the installer did not realize he plugged one of the motors into a switched outlet so when I turned off the lights in the garage, the motor stopped working(I figured it out myself the following day). But, I called the emergency service phone on Saturday evening explaining that my doors were just installed a few hours ago and one of them does not work and the service rep(who also was very nice and tried to contact a manager for me)explained that a technician would not be able to come out until Monday. After spending the amount of money that I did and the fact that I am a new customer, I thought that someone would try and get a technician back to my house that evening or on Sunday to check out the door that was not working. Other than that, I am very pleased so far with the technicians & installers and the nice rep who answered the phone.(Shared Review)