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about Precision Garage Door
Precision Garage Door of Fairfield County CThas received 1521 reviews, averaging 4.94 Stars:
New Canaan, CT
I first contacted your company about two years ago and was impressed with your service. When a problem arose this morning, Saturday, I phoned but was afraid you would be closed. Not so. A very polite, efficient and friendly voice answered the phone and promptly dispatched a technician, Travis. Travis assessed the situation, we discussed purchasing a new door -- no pressure, no hard sell, just facts and good advice. We are now waiting for our new door! Thank you to all for your fine service.
- Andrew Tarnowski
Product:
Stamford, CT
The technician came on schedule and did a very good job of figuring out why our garage door was occasionally sticking and jamming. He fixed the problem (worn out parts in the cables, pulleys, and springs) after first giving me a decent range of three estimates for repairs: cheap, medium, and expensive with warrantees to match. I felt like I was in good hands, especially after calling another vendor a few weeks before who couldn't find the problem and basically tried to sell me an entirely new door.
- John Magoun
Product:
Greenwich, CT
Excellent work and performed professionally.
- Greg Guida
Product:
Stamford, CT
Needed service and saw your website after. Google search. Chose to call you for your claim 24/7 within 4 hrs guaranteed. After calling, your customer service person claimed there wouldn't be anyone available till Monday. I was disappointed and ticked off after my interpretation of your web site. I thought it was really misleading. However your customer rep put me on hold and was able to fined one of your technicians Leo to come out by 3:30. I was happy at the reply. Turns out my out let has broken where door opener is plugged in. Leo helped me get things set up till I have an electrician repair the outlet. I'll be reaching out to your company in the future when I need service or new equipment. Thanks Steve Seager
- Steve Seager
Norwalk, CT
Your technician, Leo R, was very competent and professional and very reliable. He is a real value add to your company and genuinely deserves 5 stars for his work and skillful interaction with your customers.
- Toni Vala
Westport, CT
Ricardo was terrific--he called before coming, he was professional in his manner, he explained things very carefully, and answered all my questions. I'm very satisfied with the job that was done.
- Linda Sanders
Westport, CT
Our technician, Leo, was very knowledgable and professional. I called as our opener was not functioning properly. He diagnosed the problem quickly and efficiently. He fixed it by adjusting the door opener but explained that the real problem was the wear and age of the rollers. While he had the door functioning again, he did suggest changing the rollers either now or in the future. He explained our two options - pay for just the service call as the adjustment to the opener required no materials or replace the rollers as well. We opted to change the rollers. He estimated the work to take about 1/2 hour and he was finished as he predicted. Overall, we were very happy with Leo's service.
- Joanne Klouda
Fairfield, CT
Five stars! Thier Tech Leo was the best, personable and knowledgeable. We highly recommend them!
- Joan Robb
Weston, CT
Leo did a great job on replacing the spring and reviewed the whole system. Very professional. Suggested replacement of the rollers given the condition and age but no heavy selling. Generally commented favorably on a 30 year old system. Got immediate response and service on a Saturday. Will definitely call again if needed. 5stars.
- Richard Werner
Trumbull, CT
TRAVIS WAS GREAT.VERY GOOD ON PHONE, EXPLAINED EVERYTHING CLEARLY.
- Robert Webb
Southport, CT
Travis was very knowledgeable and courteous, he answered all my questions. Would recommend him anytime.
- Robert Carr
Product:
Darien, CT
Job well done ... Thank you!
- Chris H.
Fairfield, CT
I found Precision Door Service through the Value Pak mailer. Leo arrived on time, competently evaluated my problem and reviewed my service options. He performed the service efficiently and professionally. I appreciated how he answered all my questions, even ones about future services. Of particular note, I really liked the email appointment confirmation and the "get to know your Tech" photos.
- Susan Ferency
Greenwich, CT
A great experience , Leo was very knowledgeable !!! Would recommend . Thank you , mrs. Baruno
- Jerry Baruno
Westport, CT
Brian B. was extremely helpful and knowledgeable. I was very pleased with him and the installation.
- Ira Bloom
Product:
Fairfield, CT
Very happy with the service. Technician (Rick Coleman) was on time and did an excellent job.
- Michael Lombardo
Norwalk, CT
Service was incredibly fast and thorough! Bthey arrived within an hour of my call! Rating is a 5!
- Lauren Middlen
Stamford, CT
Garage Door was services with new springs and adjustments as well as new wire Technician Brian was friendly, professional and well informed regarding repairs I would use this service again I rate them a 5
- Joanna Seiter
Norwalk, CT
The two technicians who came to my house today we're professional, courteous and polite. They helped me choose the correct door for my home and made the entire process easy and quick. I look forward to seeing them in the next few weeks.
- Lesley Korzennik
Product:
Ridgefield, CT
These folks are everything you want in a company that you're doing business with! Did a great job and more! Called the day before to remind me, and when they were on route so I knew when they'd arrive. Professional! service from start to finish and seemed to be very reasonable with costs. I hate home repairs but their service made it a pleasure!
- Cheryl Cook
Product:
Stamford, CT
Leo was excellent in every way.
- Victor Cheng
Service Provided:
Product:
Location Leader: Leo R
New Canaan, CT
Prompt and professional!
- Samantha Davenport
Norwalk, CT
Brien B was courteous and professional. He was on time, assessed the problem quickly and made sure that everything was working properly before leaving. He is a great representative of Precision and would highly recommend Precision to everyone I know. I will be needing a new garage door soon and because of his professionalism, I will consider Precision first.
- Walt and connie Taylor
Product:
Riverside, CT
Justin did a good job of selling and reacting to questions asked.
- Dr, Taylor
New Canaan, CT
Excellent experience from initial call to next day appointment. Installer Brian was professional, personable and efficient. Very happy with the entire experience.
- Scott Hazard
Product:
Trumbull, CT
Leo was fantastic. I appreciate that he made time at the end of his day to come and review, then replace an old garage door opener that stopped working earlier today. Leo was thorough, very courteous and explained everything to my satisfaction. I could not be happier with your service and with the technician! Thank you!!!
- John Mozzi
Sandy Hook, CT
Brian did an excellent job. He was friendly and informative. we will definitely use precision again.
- Jeff Pacuk
Stamford, CT
Excellent service.
- Jerry Kuschmerick
Fairfield, CT
Travis called me first thing in toe morning on the day he was coming for service and gave me an estimated time he would arrive at my house, he then called again to confirm his time and was on time. He was very professional. explained what was wrong with my system and what he was going to do to fix it. I felt that he respected my time and intelligence by explaining the problem and solution and what I can do from having the problem happen again. I have never used Precision Door Service before , But I would definitely recommend them...very professional.
- Victoria Garfield
Product:
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960Office: (203) 443-8569
30 Old Mill Plain Rd
Danbury, CT 06811
License
CT Home Improvement Contractor License:HIC.0629893
Leo came bright and early so I didn't have to wait around and as often happens, the door opener started to work, but he found frayed wires and pulleys and replaced those and then tightened the bolts on the door hinges. Very professional and we just need to get the overwhelming number of stickers that the other company plastered all over the garage off and have precision stickers only going forward. CGA
- Carolyn Abernethy