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about Precision Garage Door
Precision Garage Door of Fairfield County CThas received 1535 reviews, averaging 4.94 Stars:
Fairfield, CT
Product:
Stamford, CT
Excellent service! The technician Leo Rosado was extremely nice, professional, and knowledgeable. He gave a thorough inspection of the door and opener and then explained exactly what was causing the issues I was having as well as the recommended solution. He completed the work in a timely and complete fashion and then took the time to review what he had done. I would definitely use this service again. Thank you!
- Liz Cuccovia
Stamford, CT
Totally hassle free. Called them, they came on time the next day, and they got it working like new in a single visit.
- NR
Stamford, CT
Review was interrupted. I was saying that I wish all service people had the ability and patience, that Travis has, as well as a very pleasant personality. Six stars. Malcolm Barnum
- Malcolm Barnum
Newtown, CT
Great Service Great Punctuality
- Steve Rosenbush
Brookfield Center, CT
Dear Mr. Bencsko We were very please with the prompt and very successful work done to free our car trapped in the garage when the overhead door rolled off its tracks and went on permanent vacation without any notice!! It was a pleasure to speak with Tina at the Brookfield, Ct number. She was sympathetic and very helpful regarding service and coupon options. It was nice to deal with professional customer service! Ricardo C. our serviceman, was quite amazing. He arrived on time, performed his diagnostics and clearly apprised me of all the options available for necessary work. I was impressed by his professional demeanor, exceptional courtesy and length and breadth of his technical knowledge. He clearly had a great deal of patience and quite definitely a sense of humor, since he had to deal with my persistent coupon questions. We were very impressed with our human interactions with your company and the excellent level of workmanship. The customer service level we received was about 15, on a scale of 1 to 10! My daughter, Kathy K. and I will be happy to use your services in the future, as well as refer you to and all of our neighbors and coworkers. Thanks again, Carol Sutton
- Carol Sutton
Product:
Greenwich, CT
Your technician is pleasant, knowledgeable and a pleasure to work with. Completing the job to my total satisfaction.
- Kevin Deacon
Product:
Wilton, CT
I saw your commercial & got a coupon in the mail for savings. So far, my experience has been positive. My technician who measured for the doors (Travis) is not only a terrific company representative... He is an exceptional communicator and has impeccable manners. I felt safe and listened to during the appointment for new garage door estimates. Travis's customer service skills and attention to detail are a 5 out of 5!!
- Lenore Miller
Product:
Weston, CT
The service technician did a nice job. He replaced the broken spring and lubricated the rollers.
- Mike Guden
Wilton, CT
Leo was professional and courteous. He analyzed the issue easily, and we are very satisfied with the service provided. Thanks!
- Blake Sypher
Stamford, CT
garage door repair - Rick the repairman was vey professional. did a great job working with my 'old' equipment. reviewed the options for repair or total replacement, but no hard sell or pressure. went with repair based on total replacement cost. Thanks for a job well done.
- Chris Fecinta
Fairfield, CT
Leo was great! Would absolutely recommend!
- Steve Abbott
Sandy Hook, CT
We had a wonderful experience. We needed a new garage door installed. Our technician was timely, friendly and let us know exactly what he was going to do. Will definitely use you again when we need a repair or another door replacement.
- David Cruess
Product:
Darien, CT
I found you in the yellow pages. Your Technician was a real gentleman who new his business. My name is spelled with a b not a v.
- Charles Scrivner Scribner
Leo came bright and early so I didn't have to wait around and as often happens, the door opener started to work, but he found frayed wires and pulleys and replaced those and then tightened the bolts on the door hinges. Very professional and we just need to get the overwhelming number of stickers that the other company plastered all over the garage off and have precision stickers only going forward. CGA
- Carolyn Abernethy
New Canaan, CT
I first contacted your company about two years ago and was impressed with your service. When a problem arose this morning, Saturday, I phoned but was afraid you would be closed. Not so. A very polite, efficient and friendly voice answered the phone and promptly dispatched a technician, Travis. Travis assessed the situation, we discussed purchasing a new door -- no pressure, no hard sell, just facts and good advice. We are now waiting for our new door! Thank you to all for your fine service.
- Andrew Tarnowski
Product:
Stamford, CT
The technician came on schedule and did a very good job of figuring out why our garage door was occasionally sticking and jamming. He fixed the problem (worn out parts in the cables, pulleys, and springs) after first giving me a decent range of three estimates for repairs: cheap, medium, and expensive with warrantees to match. I felt like I was in good hands, especially after calling another vendor a few weeks before who couldn't find the problem and basically tried to sell me an entirely new door.
- John Magoun
Product:
Greenwich, CT
Excellent work and performed professionally.
- Greg Guida
Product:
Stamford, CT
Needed service and saw your website after. Google search. Chose to call you for your claim 24/7 within 4 hrs guaranteed. After calling, your customer service person claimed there wouldn't be anyone available till Monday. I was disappointed and ticked off after my interpretation of your web site. I thought it was really misleading. However your customer rep put me on hold and was able to fined one of your technicians Leo to come out by 3:30. I was happy at the reply. Turns out my out let has broken where door opener is plugged in. Leo helped me get things set up till I have an electrician repair the outlet. I'll be reaching out to your company in the future when I need service or new equipment. Thanks Steve Seager
- Steve Seager
Norwalk, CT
Your technician, Leo R, was very competent and professional and very reliable. He is a real value add to your company and genuinely deserves 5 stars for his work and skillful interaction with your customers.
- Toni Vala
Westport, CT
Ricardo was terrific--he called before coming, he was professional in his manner, he explained things very carefully, and answered all my questions. I'm very satisfied with the job that was done.
- Linda Sanders
Westport, CT
Our technician, Leo, was very knowledgable and professional. I called as our opener was not functioning properly. He diagnosed the problem quickly and efficiently. He fixed it by adjusting the door opener but explained that the real problem was the wear and age of the rollers. While he had the door functioning again, he did suggest changing the rollers either now or in the future. He explained our two options - pay for just the service call as the adjustment to the opener required no materials or replace the rollers as well. We opted to change the rollers. He estimated the work to take about 1/2 hour and he was finished as he predicted. Overall, we were very happy with Leo's service.
- Joanne Klouda
Fairfield, CT
Five stars! Thier Tech Leo was the best, personable and knowledgeable. We highly recommend them!
- Joan Robb
Weston, CT
Leo did a great job on replacing the spring and reviewed the whole system. Very professional. Suggested replacement of the rollers given the condition and age but no heavy selling. Generally commented favorably on a 30 year old system. Got immediate response and service on a Saturday. Will definitely call again if needed. 5stars.
- Richard Werner
Trumbull, CT
TRAVIS WAS GREAT.VERY GOOD ON PHONE, EXPLAINED EVERYTHING CLEARLY.
- Robert Webb
Southport, CT
Travis was very knowledgeable and courteous, he answered all my questions. Would recommend him anytime.
- Robert Carr
Product:
Darien, CT
Job well done ... Thank you!
- Chris H.
Fairfield, CT
I found Precision Door Service through the Value Pak mailer. Leo arrived on time, competently evaluated my problem and reviewed my service options. He performed the service efficiently and professionally. I appreciated how he answered all my questions, even ones about future services. Of particular note, I really liked the email appointment confirmation and the "get to know your Tech" photos.
- Susan Ferency
Greenwich, CT
A great experience , Leo was very knowledgeable !!! Would recommend . Thank you , mrs. Baruno
- Jerry Baruno
Westport, CT
Brian B. was extremely helpful and knowledgeable. I was very pleased with him and the installation.
- Ira Bloom
Product:
(203) 564-9771
(203) 564-9771(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960(203) 885-7827
(203) 885-7827(203) 296-3960
(203) 296-3960Office: (203) 443-8569
30 Old Mill Plain Rd
Danbury, CT 06811
License
CT Home Improvement Contractor License:HIC.0629893
Service was prompt and friendly. Work done very quickly and price was fair.
- Gilbert Rodriguez